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The FixMyStreet homepage
Web address
Commercial? No
Type of site Site for reporting potholes, broken street lights and similar problems
Registration Optional
Owner mySociety
Created by User-generated/Public Authority generated
Launched February 2007[1]
Alexa rank positive decrease 303,291 (April 2014)[2]
Current status Active

FixMyStreet is a mySociety website through which users can report potholes, broken street lights and similar problems with streets and roads in the United Kingdom to their local council or related organisation, and see what reports have already been made.[3][4][5][6]


The site was initially funded by the Department for Constitutional Affairs Innovations Fund and built by mySociety, in conjunction with the Young Foundation; the code for the site was written by Francis Irving, Matthew Somerville, and Chris Lightfoot. The site was originally launched as "Neighbourhood Fix-It", but it was decided to change to a shorter and easier name in June 2007 when one became available.[1] A FixMyStreet app was developed in 2008 to enable iPhone users to report problems using their phones,[7] and since then volunteers have written apps for Nokia and Android, as well as another app for the iPhone.[1]

FixMyStreet won an award at SustainIT eWell-Being Awards in 2008,[8] and has been listed in various newspaper best or top websites.[9][10] The site was an inspiration for the government's "Show Us A Better Way" contest.[11]

A version of the site for reporting abandoned empty homes, in conjunction with the Empty Homes Agency, Shelter Cymru and the Scottish Empty Homes Partnership, was launched in late 2008, and was called "a model of easy use" by the Guardian.[12] This site was repurposed for the Channel 4 TV series The Great British Property Scandal in December 2011, which was nominated for a BAFTA and an Emmy.[13]

In 2010, FixMyStreet was closely integrated with The Guardian newspaper's Guardian Local project. Emily Bell wrote in her launch message: "A hugely important part of this project has been the involvement of MySociety, who we've collaborated with to provide customised versions of their civic tools, allowing and encouraging local residents to report issues, contact their representatives and generally become engaged in the governance and care of their locality.",[14] and Alistair Tibbitt, Development Manager for Greener Leith wrote "the Guardian certainly deserve plaudits for integrating the local FixMyStreet service so tightly into their new Edinburgh Beat Blog."[15]

International reach[edit]

FixMyStreet has inspired similar sites in other countries. The NUUG funded the development of a Norwegian version of FixMyStreet, FiksGataMi,[16] which also led to the FixMyStreet open source code becoming more generic, easier to install, and able to handle different maps, including OpenStreetMap.[17]

Other inspirations include:

See also[edit]