Foster-Melliar

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Foster-Melliar
Type Subsidiary of Simeka Business Group
Industry Computers
Founded South Africa
Headquarters Bryanston, South Africa
Website www.foster-melliar.co.za

Foster-Melliar is an IT Service Management (ITSM) company in South Africa that specialises in assisting organisations to improve efficiencies and profitability through better alignment of their IT services with business needs.

Foster-Melliar was the first company to bring the Office of Government Commerce (OGC) ITIL best practice framework to South African shores.

Foster-Melliar was established in 1991 at a time when the IT industry was rapidly entrenching itself as the number 1 essential tool for business growth and long term success. Organisations had to respond to the challenges that came with managing IT, infrastructure, future scenario planning and human resources in a business environment that was becoming increasingly demanding on the service front. Seeing the opportunity Foster-Melliar took the lead in the adoption of ITSM in South Africa and rapidly established itself as the leader in the Business service management (BSM), ITIL, IT Service and Security Management arenas.

[edit] OPTIMISE

Foster-Melliar's unique approach to outcomes based deliverables is built around four pillars; being Build-IT, Fix-IT, Run-IT and Boost-IT, each with their own methodology, objectives and outcomes.

[edit] EDUCATE

Outcomes based education is not about what you teach, but rather what you are able to accomplish with that knowledge. Foster-Melliar is passionate about education, and has been delivering training in the IT Service Management space for neerly two decades. Through a combination of Programmes, Short Courses, Practical Workshops and Blended e-Learning Foster-Melliar is able to provide IT professionals international certification.

The programme forecast includes: •The CIO Programme •The effective Service Management Consultant Programme •The ITIL Expert Programme (fast track).

The short courses currently include the following: • ITILCOBITPRINCE2ISO/IEC 20000 • Business and IT Service Continuity • Governance Risk Compliance • Infrastructure Management • Security Management Among others.

[edit] References

"Symantec acquires enterprise security management division of Foster-Melliar in SA". Symantec. 2001-07-23. http://www.itweb.co.za/office/symantec/0107230756.htm. Retrieved 2008-04-14. 

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