|This article relies on references to primary sources. (October 2007)|
|Type||Privately Held Corporation|
Jon Temple, CEOBob Corey, CFO
HEAT Help Desk
IT Service Management
IT Asset Management
Customer Relationship Management
Customer Service Management
Sales & Marketing & Relationship Management
|Website||FrontRange Community site|
FrontRange Solutions Inc. develops, markets and sells software used for multiple functions, including IT Service Management, Client Management, Customer Service Management, and cloud. FrontRange is a multi-national firm operating in North America, Australia, Europe, and Asia and has multiple offices located around the world. The company's international headquarters is located in Milpitas, CA, United States.
In 1998, the South African technology firm iXchange, led by Dana Buys, first purchased Bendata the maker of the HEAT help desk package. iXchange then later acquired GoldMine Software Corp. In early 2000, an ecommerce ASP company named Maestro Commerce was acquired by GoldMine. Ultimately iXchange renamed itself FrontRange Limited in 2000 and all three companies were rolled into a newly formed U.S. based corporation called FrontRange Solutions which was wholly owned by FrontRange Limited.
On November 4, 2005, Francisco Partners announced their intention to acquire all outstanding shares of FrontRange Solutions for nearly US$200 million. On December 23, 2005 Francisco Partners completed the acquisition through the purchase of all outstanding shares.
On March 12, 2007 FrontRange Solutions acquired the Germany-based software company enteo for an undisclosed sum.
On April 28, 2008, FrontRange Solutions acquired the UK-based software company Centennial Software for an undisclosed sum.
Most Recent News
In February 2012, FrontRange Solutions appointed Jon Temple as its CEO.
Product Lines and Products
ITSM Software HEAT Service Management, including:
- Incident Management
- Problem Management
- Change Management
- Release Management
- Knowledge Management
- Service Level Management
HEAT Help Desk
HEAT Client Management
DSM NetInstall - Implemented in 1998 by the Microsoft Corporation. DSM NetInstall as well as packaging is a Microsoft .Net solution for clients across all industries. Moreover, it always relates to Microsoft .Net and packing based on VB.Net and Visual Basic programming. The sister products consisting of packaging, services and administration also belong to the Microsoft .Net platform.
Service Catalog Software
GoldMine CRM Software
- IT Service Management
- IT Asset Management
- Customer relationship management
- Help Desk
- Information Technology Infrastructure Library
- Centennial Discovery
- Bloomberg Businessweek listing for FrontRange Solutions USA, Inc.
- CustomerThink listing for FrontRange Solutions
- Francisco Partners Acquires FrontRange Solutions
- FrontRange Solutions acquires Enteo
- FrontRange Solutions acquires Centennial Software
- FrontRange Solutions Appoints Jon Temple as Chief Executive Officer