FrontRange Solutions

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FrontRange Solutions
Type Privately Held Corporation
Industry Computer software
Founded 1989
Headquarters Milpitas, CA
Key people

Jon Temple, CEO

Bob Corey, CFO
Products SaaS
HEAT Help Desk
IT Service Management
IT Asset Management
Customer Relationship Management
Customer Service Management
Contact Center
Sales & Marketing & Relationship Management

FrontRange Community site

FrontRange Solutions Inc.[1] develops, markets and sells software used for multiple functions, including IT Service Management, Client Management, Customer Service Management,[2] and cloud. FrontRange is a multi-national firm operating in North America, Australia, Europe, and Asia and has multiple offices located around the world. The company's international headquarters is located in Milpitas, CA, United States.



In 1998, the South African technology firm iXchange, led by Dana Buys, first purchased Bendata the maker of the HEAT help desk package. iXchange then later acquired GoldMine Software Corp. In early 2000, an ecommerce ASP company named Maestro Commerce was acquired by GoldMine. Ultimately iXchange renamed itself FrontRange Limited in 2000 and all three companies were rolled into a newly formed U.S. based corporation called FrontRange Solutions which was wholly owned by FrontRange Limited.

On November 4, 2005, Francisco Partners announced their intention to acquire all outstanding shares of FrontRange Solutions for nearly US$200 million.[3] On December 23, 2005 Francisco Partners completed the acquisition through the purchase of all outstanding shares.


On March 12, 2007 FrontRange Solutions acquired the Germany-based software company enteo for an undisclosed sum.[4]

On April 28, 2008, FrontRange Solutions acquired the UK-based software company Centennial Software for an undisclosed sum.[5]

Most Recent News[edit]

In February 2012, FrontRange Solutions appointed Jon Temple as its CEO.[6]

Product Lines and Products[edit]

ITSM Software HEAT Service Management, including:

HEAT Help Desk

HEAT Client Management

DSM NetInstall - Implemented in 1998 by the Microsoft Corporation. DSM NetInstall as well as packaging is a Microsoft .Net solution for clients across all industries. Moreover, it always relates to Microsoft .Net and packing based on VB.Net and Visual Basic programming. The sister products consisting of packaging, services and administration also belong to the Microsoft .Net platform.

Service Catalog Software

GoldMine CRM Software

See also[edit]


  1. ^ Bloomberg Businessweek listing for FrontRange Solutions USA, Inc.
  2. ^ CustomerThink listing for FrontRange Solutions
  3. ^ Francisco Partners Acquires FrontRange Solutions
  4. ^ FrontRange Solutions acquires Enteo
  5. ^ FrontRange Solutions acquires Centennial Software
  6. ^ FrontRange Solutions Appoints Jon Temple as Chief Executive Officer