In queueing theory, a discipline within the mathematical theory of probability, the G/M/1 queue represents the queue length in a system where interarrival times have a general (meaning arbitrary) distribution and service times for each job have an exponential distribution. The system is described in Kendall's notation where the G denotes a general distribution, M the exponential distribution for service times and the 1 that the model has a single server.
The response time is the amount of time a job spends in the system from the instant of arrival to the time they leave the system. A consistent and asymptotically normal estimator for the mean response time, can be computed as the fixed point of an empirical Laplace transform.
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