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Government-to-Citizen (abbreviated G2C) is the communication link between a government and private individuals or residents. Such G2C communication most often refers to that which takes place through Information and Communication Technologies (ICTs), but can also include direct mail and media campaigns. G2C can take place at the federal, state, and local levels. G2C stands in contrast to G2B, or Government-to-Business networks.

One such Federal G2C network is the United States' official web portal, though there are many other examples from governments around the world.[1]


  1. ^ White, Jay D. (2007) Managing Information in the Public Sector. M.E. Sharpe. New York