General Post Office

For other uses, see General Post Office (disambiguation).

General Post Office
Abbreviation	GPO
Formation	1660
Extinction	1969
Type	Public body
Legal status	Abolished by Post Office Act 1969
Purpose/focus	State postal and telecommunications carrier
Headquarters	St Martin's le Grand
Location	London
Region served	United Kingdom
Minister	Postmaster General
Parent organization	Government of the United Kingdom

The General Post Office (GPO) was officially established in England in 1660 by Charles II and it eventually grew to combine the functions of state postal system and telecommunications carrier. Similar General Post Offices were established across the British Empire. In 1969 the GPO was abolished and the assets transferred to The Post Office, changing it from a Department of State to a statutory corporation. In 1980 the telecommunications and postal sides were split prior to the splitting off of British Telecommunications into a totally separate publicly owned corporation the following year as a result of the British Telecommunications Act, 1981. For the more recent history of the postal system in the United Kingdom, see the article Royal Mail and Post Office Ltd.

Originally, the GPO was a monopoly covering the despatch of items from a specific sender to a specific receiver, which was to be of great importance when new forms of communication were invented. The postal service was known as the Royal Mail because it was built on the distribution system for royal and government documents. In 1661 the office of Postmaster General was created to oversee the GPO.

Early postal services

Main article: Postage stamps and postal history of Great Britain

Clerks at work at the post office in London circa 1808.

The GPO created a network of post offices where senders could submit items. All post was transferred from the post office of origination to distribution points called sorting stations, and from there the post was then sent on for delivery to the receiver of the post. Initially it was the recipient of the post who paid the fee, and he had the right to refuse to accept the item if he did not wish to pay. The charge was based on the distance the item had been carried so the GPO had to keep a separate account for each item. In 1840 the Penny Post was introduced, which incorporated the two key innovations of a uniform postal rate, which cut administrative costs and encouraged use of the system, and adhesive pre-paid stamp

Headquarters

The 19th century headquarters of the General Post Office in St Martins-le-Grand in the City of London.

The Inland Letter Office at the General Post Office in 1845.

In the 17th, 18th and early 19th centuries, the GPO was based in a succession of locations in the City of London, including at Lombard Street. A new GPO headquarters was built on the eastern side of St Martins-le-Grand in the City of London between 1825 and 1829 to designs by Sir Robert Smirke. It was in the Grecian style with ionic porticoes, and was 400 feet (120 m) long and 80 feet (24 m) deep. In the 1870s a new building was added on the western side of the street to house the telegraph department, and the General Post Office North was constructed immediately to the north of the Telegraph building in the 1890s as the GPO continued to expand. When the Central London Railway was constructed in 1900 its nearby station was named Post Office. Smirke's building was closed in 1910 and demolished soon afterwards and the current headquarters of BT, a post World War II building, is on the site of the old Telegraph Office.

In the mid-19th century there were four branch offices in London: one in the City at Lombard Street; two in the West End at Charing Cross and Old Cavendish Street near Oxford Street; and one south of the Thames in Borough High Street.

New communication systems

GPO telegram messenger bike, first introduced in the 1930s

When new forms of communication came into existence in the 19th and early 20th centuries the GPO claimed monopoly rights on the basis that like the postal service they involved delivery from a sender and to a receiver. The theory was used to expand state control of the mail service into every form of electronic communication possible on the basis that every sender used some form of distribution service. These distribution services were considered in law as forms of electronic post offices. This applied to telegraph and telephone switching stations.

Telegraph

Telegraph sent in 1907.

In the mid 19th century several private telegraph companies were established in the UK. The Telegraph Act 1868 granted the Postmaster-General the right to acquire inland telegraph companies in the United Kingdom and the Telegraph Act 1869 conferred on the Postmaster-General a monopoly in telegraphic communication in the UK.

Overseas telegraphs did not fall within the monopoly. The private telegraph companies that already existed were bought out. The new combined telegraph service had 1,058 telegraph offices in towns and cities and 1,874 offices at railway stations. 6,830,812 telegrams were transmitted in 1869 producing revenue of £550,000.

Telephone

The main article for this category is Post Office Telecommunications.

Telephone Box and Edward VII Pillar Box

The Post Office commenced its telephone business in 1878, however the vast majority of telephones were initially connected to independently run networks. In December 1880, the Post Master General obtained a court judgement that telephone conversations were, technically, within the remit of the Telegraph Act. The General Post Office then licenced all existing telephone networks.

The effective nationalisation of the UK telecommunications industry occurred in 1912 with the takeover of the National Telephone Company which left only a few municipal undertakings independent of the GPO (in particular Hull Telephones Department and the telephone system of Guernsey). The telephone system of Portsmouth was independent until 1913.

The telephone systems of Jersey and the Isle of Man, obtained from the NTC were offered for sale to the respective governments of the islands. Both initially refused, but the States of Jersey did eventually take control of their island's telephones in 1923.

Radio

The development of radio links for sending telegraphs lead to the Wireless Telegraphy Act 1904, which granted control of radio waves to the General Post Office, who licenced all senders and receivers. This placed the Post Office in a position of control over radio and television broadcasting as those technologies were developed.

Control of broadcasting

In 1922 a group of radio manufacturers formed the British Broadcasting Company (BBC), which was the sole organisation granted a broadcasting licence by the GPO. In 1927, the original BBC was dissolved and reformed as the Royal Chartered British Broadcasting Corporation.

From the start the GPO had trouble with competitive pirate radio broadcasters who found ways to deliver electronic messages to British receivers without first obtaining a GPO licence. These competitors were well aware of the fact that the GPO would never grant them such a licence. To police these unlicensed stations the GPO evolved its own force of detectives and "detector vans".

The radio regulation functions were transferred to the Independent Broadcasting Authority and later Ofcom. Due to its regulatory role, as well as its expertise in developing long-distance communication networks, the GPO was contracted by the BBC, and the ITA in the 1950s and 60s to develop, and extend their television networks. A network of transmitters was built, connected at first by cable, and later by microwave radio links. The Post Office also took responsibility for the issuing of television licence fees (and radio, until 1971), and the prosecution of evaders until 1991.

Growth in telecommunications

See also: TXK and TXE

After the Second World War, there began to be an unprecedented demand for telephone services. In addition, there was the need to make comprehensive repairs, and upgrades to a network which had been severely degraded by war, and lack of investment. Waiting lists for new telephone lines quickly emerged, and persisted for several decades. To alleviate the situation, the Post Office began to provide shared service lines, each known as a party line. Most of the line was shared between two subscribers usually splitting off to each within sight of the houses, and both lines attracted a small discount; however, this arrangement had its disadvantages.

At this time, the majority of lines in rural, and regional areas (particularly in Scotland and Wales) were still manually switched. This inhibited growth, and caused bottlenecks in the network, as well as being labour and cost-intensive. The Post Office began to introduce automatic switching, and replaced all of its 6,000 exchanges. Subscriber Trunk Dialling STD was also added from 1958, which allowed subscribers to dial their own long-distance calls.

Banking services

In the mid-1960s the GPO was asked by the government to expand into banking services which resulted in the creation of the National Giro.

Reorganisation

1930s reviews

The Bridgeman Committee, chaired by Lord Bridgeman, was set up in 1932 to investigate criticisms of the General Post Office and reported the same year. It highlighted defects in the structure of the organisation. The Gardiner Committee, chaired by Sir Thomas Gardiner, was set up to investigate improvements in efficiency and reported in 1936. The report recommended the setting up of eight provincial regions outside London, and the introduction of the London Postal Region and London Telecommunications Region for the capital and surrounding area. The changes were implemented between 1936 and 1940.

Dissolution

Under the Post Office Act 1969, the assets of the Post Office were transferred from a government department with a Royal Charter to a statutory corporation. Responsibility for telecommunications was given to Post Office Telecommunications, the successor of the GPO Telegraph and Telephones department, with its own separate budget and management. A rebranding exercise also took place, with the word 'General' being dropped from the name. In 1975, the familiar striped 'Post Office' lettering was introduced, which continues to be in use by Royal Mail.

The British Telecommunications Act 1981 split off the telecommunications business to form the British Telecommunications corporation, leaving the Post Office corporation with the Royal Mail, parcels, Post Office Counters and National Giro businesses. British Telecommunications was converted to British Telecommunications plc in 1984, and was privatised. Girobank was divested to Alliance & Leicester in 1990.

As part of the Postal Services Act 2000, the businesses of the Post Office were transferred in 2001 to a public limited company, Consignia plc, which was quickly renamed Royal Mail Holdings plc. The government became the sole shareholder in Royal Mail Holdings plc and its subsidiary Post Office Ltd.

Finally, on 5 April 2007, the government published the Dissolution of the Post Office Order, 2007, under which the old Post Office statutory corporation was formally abolished with effect from 1 May 2007.

See also

• Royal Mail
• Television licensing in the UK
• GPO Film Unit
• Post Office Research Station
• Red telephone box
• Cleveland Street scandal

External links

• The British Postal Museum & Archive
• BT Archives
• Connected Earth (History of Communications)
• Bath Postal Museum
• Royal Mail Group - About us: Facts
• Site for former Leicestershire Telegram Messenger Boys
• G.P.O. GLASGOW (c.1961) (archive film showing functions of the telephone exchange, enquiries and repair - from the National Library of Scotland: SCOTTISH SCREEN ARCHIVE)