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Genpact Limited
Type Public
Traded as NYSEG
Industry IT, business process operations management, including transformation and outsourcing
Founded 1997
Key people N.V. Tyagarajan (president and CEO)
Revenue Increase $ 2.1 billion (2013)
Employees 65,000+ (2014)

Genpact is a multinational business process outsourcing (BPO) and information technology (IT) services company, domiciled in Bermuda with executive headquarters in New York. The company reported net revenues of $2.1 billion (2013) with more than 65,000 employees (2014) serving clients from 25 countries. Genpact's current clients include more than 100 of the Fortune Global 500. N. V. Tyagarajan, president and CEO of Genpact, has led the company since his appointment in June 2011. Genpact was established in 1997 as a business unit within General Electric. In January 2005, it became an independent company and in August 2007 a publicly traded company (NYSE: G).


Genpact has 73 delivery centers and a presence in 25 countries worldwide.


Genpact began in 1997 as a business unit within GE. Its charter was to provide business process services to GE's businesses, with the goal of enabling outstanding efficiencies. During the eight years that followed, Genpact began to manage a wide range of processes across GE's financial services and manufacturing businesses.

In January 2005, Genpact became an independent company and began to serve clients outside of GE. The company name, Genpact, is designed to convey the business impact it generates for its clients. In August 2007, Genpact was listed on the NYSE under the symbol 'G'. Since then the company has grown from 32,000 employees and revenue of US$823 million, to 65,000+ employees and revenues of US$2.1 billion (2013).

Bain Capital became Genpact’s largest shareholder in November 2012 with the strategic objective to grow the company further.

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