Global Village Telecom
|Type||Subsidiary of Vivendi|
|Key people||Amos Genish, (CEO)|
|Revenue||US$ 2.0 billion (2012)|
|Net income||US$ 878.4 million (2012)|
Global Village Telecom (GVT) is a Brazilian telecommunications company that offers advanced services on landline telephone, broadband for both consumer and business, Pay TV and voice over IP. GVT has been in the market since the end of 2000, offering services with a promise of high quality and value based on the best cost-benefit to the final consumer.
The French company Vivendi bought a 58% stake of the company by the end of 2009, and raised its participation to 99.17% the following year.
Products and services
GVT is a company that offers ultra-speed broadband across its area of operation, pay TV with paid high-definition channels to 100% of subscribers plus the highest interactivity capability in the market, as well as integrated and convergent advanced landline telephony. Present in 149 Brazilian cities, the enterprise performs gradual expansion of its telecommunications network to reach new areas and cities with excellence in customer service, by avoiding the use of third parties in the contact center and facilities.
The company offers broadband internet connection through ADSL, ADSL2 +, VDSL2 and FTTH technologies. It offers content and Internet services through the online portal POP, besides VoIP services through VONO to residential and micro-enterprise customers in Brazil (also usable outside the country). In 2012, the company also started to offer Pay TV packages.
GVT gives internet speeds of 15 Mbit/s, 25 Mbit/s, 35 Mbit/s, 50 Mbit/s and 150 Mbit/s, in all the cities it serves, except in Erechim e Montenegro (Rio Grande do Sul); Paranaguá (Paraná); Porto Velho (Rondônia); Palmas, e Rio Branco (Acre), that still work with speeds to 20Mbit/s.
Strategically, GVT built a network prepared for the convergence of voice, data and image, enabling it to offer higher than market average speeds speeds since the begging of its operation in 2000. Currently, circa 70% of annual company investment is dedicated to expansion and improvement of the network.
The average Internet speed of GVT customer base reached 13.2Mbit/s in October 2013. The index is greater than the average speed of Brazilian Internet (2.4 Mbit/s) and countries with large technology development as South Korea (13.3Mbit/s) and USA (8.6Mbit/s) – source: Akamai Institute.
It is considered the best Brazilian broadband for four consecutive years (2009-2012) according to the open survey made with INFO Magazine readers  and the best telecommunication company by Isto É Magazine in 2013. In addition, the company won the EXAME/IBRC Award for best customer service in the fixed telephony category.
GVT’s also serves the enterprise segment, providing superior and innovative products and highest quality services, offering integrated solutions and managed services including fixed-line telephony, unified communication systems, hosted VoIP, Internet services, private-data networks and Data Center services.
Currently, GVT backbone covers 20 states: Acre, Alagoas, Bahia, Ceará, Espírito Santo, Goiás, Minas Gerais, Mato Grosso do Sul, Mato Grosso, Paraíba, Paraná, Pernambuco, Rondônia, Rio Grande do Sul, Rio Grande do Norte, Santa Catarina, Sergipe, Tocantins, São Paulo and Rio de Janeiro, plus Distrito Federal (Brazil capital).
Paraná – Almirante Tamandaré, Apucarana, Arapongas, Araucária, Cambe, Campina Grande do Sul, Campo Largo, Campo Mourão, Cascavel, Cianorte, Colombo, Curitiba, Fazenda Rio Grande, Foz do Iguaçu, Francisco Beltrão, Guarapuava, Londrina, Marialva, Maringá, Paicandú, Paranaguá, Paranavaí, Pato Branco, Pinhais, Piraquara, Ponta Grossa, Quatro Barras, Rolândia, São José dos Pinhais, Sarandi, Toledo, Umuarama.
Santa Catarina – Balneário Camboriú, Biguaçu, Blumenau, Brusque, Camboriú, Criciúma, Florianópolis, Gaspar, Içara, Itajaí, Jaraguá do Sul, Joinville, Palhoça, São José e Tubarão.
Rio Grande do Sul – Alvorada, Bento Gonçalves, Cachoeirinha, Campo Bom, Canoas, Caxias do Sul, Erechim, Estância Velha, Esteio, Farroupilha, Gravataí, Guaíba, Montenegro, Novo Hamburgo, Passo Fundo, Pelotas, Porto Alegre, Rio Grande, Santa Cruz do Sul, Santa Maria, São Leopoldo, Sapiranga, Sapucaia do Sul e Viamão.
São Paulo – Arujá, Bauru, Campinas, Guarulhos, Indaiatuba, Jundiaí, Mauá, Mogi das Cruzes, Osasco, Piracicaba, Santo André, Santos, São Bernardo do Campo, Ribeirão Preto, São Paulo, São Vicente, Sorocaba, Suzano, Várzea Paulista e Votorantim.
Minas Gerais – Belo Horizonte, Betim, Contagem, Governador Valadares, Ipatinga, Coronel Fabriciano e Juiz de Fora.
Espírito Santo – Cariacica, Colatina, Linhares, Serra, Vila Velha, Vitória.
Rio de Janeiro – Campos dos Goytacazes, Duque de Caxias, Niterói, Nova Iguaçu, Rio de Janeiro e São Gonçalo
Mato Grosso – Cuiabá, Várzea Grande e Rondonópolis.
Goiás - Anápolis, Aparecida de Goiânia, Cidade Ocidental, Goiânia, Luziania, Rio Verde, Senador Canedo, Trindade e Valparaíso de Goiás.
Mato Grosso do Sul – Campo Grande e Dourados.
Brasília – Brazilandia, Cruzeiro, Paranoá, Planaltina, Samambaia, São Sebastião, Sobradinho e Taguatinga. (cidades satélites)
Alagoas – Maceió
Bahia – Alagoinhas, Camaçari, Feira de Santana, Lauro de Freitas, Salvador, Simões Filho.
Ceará – Caucaia, Fortaleza, Maracanaú
Paraíba – Campina Grande, João Pessoa, Santa Rita
Pernambuco – Camaragibe, Jaboatão dos Guararapes, Olinda, Paulista, Recife
Rio Grande do Norte - Natal
Sergipe – Aracajú
Acre – Rio Branco
Rondônia – Porto Velho
Tocantins – Palmas
Know more about GVT HDTV
GVT HDTV is available in more than 140 cities in the South, Southeast, Midwest and Northeast of Brazil. The company has over 560 thousand subscribers according to Anatel (Brazilian National Telecommunications Agency).
The company offers a package of high definition channels to all subscribers and it has strengthened its innovative positioning by enhancing its product performance and deploying new functionalities.
GVT is the first Brazilian company – and one of the pioneers worldwide – to adopt a hybrid model: its high quality satellite (DTH) guarantees improved TV channel transmission and, at the same time, enables interactive services, Internet integration and on-demand content using the IP network (IPTV).
Since its launch, GVT HDTV introduced several interactive TV apps, at no extra cost to its Pay TV customers, such as Facebook, Instagram, Twitter, and the “TV out of TV service” in which customers can watch some of their content anytime and anywhere, through their computers, tablets, smartphones or connected devices. During the last two years, the company has also incorporated more channels in its lineup, keeping its TV packages and product’s portfolio as one of the most attractive in Brazilian market.
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- 2. “A GVT VAI MANTER A FIBRA?” (JANUARY, 21, 2013). http://epocanegocios.globo.com/Informacao/Dilemas/noticia/2012/04/gvt-vai-manter-fibra.html
- 3. “Akamai Releases Second Quarter 2013 'State of the Internet'” (October 16, 2013). http://www.akamai.com/html/about/press/releases/2013/press_101613.html
- 4. Prêmio Info 2012. http://info.abril.com.br/premioinfo/2012/vencedores.shtml
- 5.” As Melhores da Dinheiro: GVT vence na categoria Telecomunicações (August 29, 2013).http://www.istoedinheiro.com.br/noticias/127463_AS+MELHORES+DA+DINHEIRO+GVT+VENCE+NA+CATEGORIA+TELECOMUNICACOES
- 6.”GVT recebe prêmio IBPC de atendimento ao cliente” (August 16, 2013)”. http://www.investne.com.br/geral/gvt-recebe-premio-ibrc-de-atendimento-ao-cliente
- 7. “GVT supera Telefônica” (August 18, 2013). http://convergenciadigital.uol.com.br/cgi/cgilua.exe/sys/start.htm?infoid=34497#.Uoum6NJJOAA
- 8. “GVT investirá R$ 650 mil no serviço de TV por assinatura” (September 15, 2011). http://info.abril.com.br/noticias/mercado/gvt-investira-r-650-mi-no-servico-de-tv-15092011-30.shl
- (Portuguese) - official website