HP Business Service Management
|Developer(s)||Hewlett-Packard, HP Software Division|
|Operating system||Windows, Linux|
|Type||application performance and availability, business service management software tools|
|Website||HP Business Service Management Home Page|
HP Business Service Management (BSM) is an end-to-end management solution that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division.
HP introduced HP Business Service Management 9.0 as a common single platform for managing complex applications, including those supported by both private and public cloud computing, outsourced IT, software-as-a-service (Saas) and traditional IT service delivery. The 9.0 release was made generally available in June 2010 and was part of a portfolio of solutions developed by HP to prevent businesses and government organizations with the management of cloud computing as well as traditional IT service delivery. The current version is 9.22.
Business service management is an area of Information Technology that focuses on management of software tools, methods and processes that help the IT department manage technology in a way that supports the business through the services they provide. The BSM methodology connects key IT components to the goals of the business so that the IT department can forecast how technology will affect the business and how business will impact the IT infrastructure.
HP Business Service Management includes operations intelligence, operations bridge, application performance management, systems and virtualization management, network management and storage management. 
- IT Pro Portal: “ HP Launches Management Tool for Complex Business IT” Cullimore. June 2010.
- ComputerWorld: “HP's system tools can now manage public cloud.” Thibodeau. June 2010.
- BitPipe.com: Business Service management Definition. Retrieved Jan. 31, 2011.