Habitat (retailer)

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Habitat
Type Limited company
Industry Retailer
Founded 11 May 1964
Founder(s) Terence Conran
Headquarters Milton Keynes, England, UK
Number of locations 12 UK stores (August 2013)
Area served Europe
Key people Clare Askem (Managing Director)
Polly Dickens (Creative Director)
Products Home accessories, furniture, upholstery
Owner(s) UK: Home Retail Group
International: Cafom CA
Website www.habitat.co.uk

Habitat Retail is a retailer of household furnishings in the United Kingdom, France, Germany, Spain, and has franchised outlets in other countries. Founded in 1964 by Sir Terence Conran, it was sold by the IKANO Group, owned by the Kamprad family, in December 2009 to Hilco, a restructuring specialist. On 24 June 2011 all but three UK Habitat stores were put into administration in a deal to sell the indebted furniture chain, with the brand and the three London stores sold to Home Retail Group.[1]

History[edit]

Terence Conran founded the company in London in 1964, opening his own store to market his Summa range of furniture.[2] The first Habitat store was opened in Fulham Road in Chelsea[3] by Conran, his then wife Caroline, Philip Pollock and the model Pagan Taylor.[4][dead link] This store became the Habitat template, with its quarry tiled floor, whitewashed brick walls, white-painted wooden-slatted ceilings and spotlights creating a feeling of space and focusing attention on the product.[4] Conran has said the main reason for the shop's initial success was that Habitat was one of the few places that sold cheap pasta storage jars just as the market for dried pasta took off in the UK.[3]

The business expanded quickly in the UK throughout the 1960s and internationally with the first overseas store opening in 1973 in Paris.[2] Habitat also published a catalogue that showed a range of products grouped together in pleasant surroundings.[5]

In 1981, the company's shares were floated on the London Stock Exchange[2] and in 1982 merged with Mothercare Group to form Habitat Mothercare Group PLC.[2] The now-listed company bought the furniture retailer Heal's and the Richard Shops fashion chain in 1983.[2] In 1986, the company merged with British Home Stores to form Storehouse plc.[2] In 1992 Habitat was purchased from Storehouse by IKANO.[2] In October 2009, following several years of trading losses, the Kamprad family, who own IKANO, put the company up for sale,[6] and it was sold to Hilco, a restructuring specialist, in December 2009 with the Kamprad family writing off the debts of the company and providing €50 million (£45 million) of working capital while Hilco paid about €15m.[7]

Operations[edit]

Habitat's second largest store in the UK on Tottenham Court Road, London during sales period.
Habitat store in Madrid (Spain).

In October 2009, Habitat employed 1,574 staff and operated in 71 stores: 35 in the UK, 26 in France, five in Spain and five in Germany.[6] The company used to have stores in Galway and Dublin in the Republic of Ireland but these were closed down in 2008.[8] In addition, the company operated stores or concessions in Belgium, Greece, Iceland, Indonesia, Luxembourg, Portugal, Thailand, Turkey and Scandinavia. The company also operated sourcing offices in Italy, Poland, Slovenia and China.

Twitter spam[edit]

In June 2009 Habitat was criticised for taking advantage of the list of trending topics on the social-networking service Twitter to promote its products.[9] These topics included hashtags referring to Apple, the iPhone, Mousavi (the Iranian presidential candidate) as well as other hashtags relating to the 2009 Iranian election protests. Because the products being promoted had nothing to do with the subject of the hashtags Habitat's actions were considered to be spam. Habitat's PR department reacted quickly to delete the offending posts and blamed an intern for the inappropriate use of the hashtags and apologised to Twitter users for their actions. However, the identity of the intern was not revealed.[10] Habitat returned to Twitter in September 2009.[11]

E-commerce web site[edit]

In January 2009, Habitat began planning a fully transactional web site to enter the online shopping market.[12] The site was launched in November 2009, based on an E-commerce application from BT Expedite, with a back-end by LShift, after a period when only a small number of products were available online.[13] Following feedback, the company announced a new website in January 2011, offering online delivery to UK, Germany and Republic of Ireland.[14]

Administration[edit]

On 24 June 2011 Hilco, who had owned Habitat UK Ltd since December 2009, announced that they were putting the company into administration.[15] Home Retail Group (owner of Argos and Homebase) purchased the Habitat brand, three Central London stores and the UK website.[16] The UK business was registered under the name Habitat Retail Ltd, a wholly owned subsidiary of Home Retail Group. Home Retail Group will retain approx 100 staff at the London stores and around 50 in head office, including many of Habitat's in-house designers, buyers and merchandisers. Cafom, a company registered in France, purchased Habitat's European businesses.[17] As of 11 September 2011, all other Habitat stores in the UK had been closed by Hilco with around 750 employees being made redundant.

Home Retail Group acquisition[edit]

The Home Retail Group acquired the three Central London stores in Tottenham Court Road, King’s Road and Finchley Road and the transactional website. It has since begun to roll out mini Habitat stores within Homebase branches nationwide. In October 2012 the first of these mini Habitat stores open in Ruislip, followed by launches in Solihull, Ewell, Battersea, Horsham, Orpington, Leeds, Bracknell and Truro. By the end of 2013 Habitat said there will be 14 mini Habitat stores across the UK. Habitat has also begun to offer a selection of Habitat products in 200 Homebase and Argos stores nationwide and on the Argos and Homebase websites.

Habitat's Managing Director, Clare Askem, has been with the brand since 2011. Polly Dickens has been with the brand since 2012 as Creative Director.

Platform[edit]

Habitat launched Platform, a design initiative and gallery space housed in the King’s Road store in 2012 that now hosts a calendar of design exhibitions throughout the year.

References[edit]

  1. ^ "Habitat stores enter administration as part of sale". BBC News. 24 June 2011. Retrieved 24 June 2011. 
  2. ^ a b c d e f g "Habitat UK Limited initial submission: store cards market investigation". Competition Commission. 12 May 2004. Retrieved 3 December 2009. 
  3. ^ a b Maclean, Rory (15 July 2007). "Magical memory tour of London". Daily Telegraph. Retrieved 3 December 2009. 
  4. ^ a b Barnfield, Stacey (2004). "Habi Birthday". icBirmingham. Retrieved 3 December 2009. 
  5. ^ Glancey, Jonathan (22 December 2001). "Old Habitats die hard". The Guardian. Retrieved 3 December 2009. 
  6. ^ a b Davey, Jenny (18 October 2009). "Swedes seek new home for ailing Habitat". The Sunday Times. Retrieved 3 December 2009. 
  7. ^ Davey, Jenny; Ben Marlow (13 December 2009). "Swedes sell Habitat with £45m ‘dowry’". The Times. Retrieved 13 December 2009. 
  8. ^ "Habitat closes in Dublin and Galway due to sales downturn". The Irish Times. 10 May 2008. Retrieved 3 December 2009. 
  9. ^ Anderson, Kevin (22 June 2009). "Habitat ticks off Twitter with spam". The Guardian. Retrieved 3 December 2009. 
  10. ^ Tiphereth (24 June 2009). "HabitatUK apologises for Twitter hashtag issue". Social Media Today. Retrieved 3 December 2009. 
  11. ^ McEleny, Charlotte (16 September 2009). "Habitat back on Twitter after controversial start". New Media Age. Retrieved 11 December 2009.  (Subscription required.)
  12. ^ Mari, Angelica (2 July 2009). "Habitat gets a web site makeover". Computing. Retrieved 3 December 2009. 
  13. ^ McEleny, Charlotte (12 November 2009). "Habitat adds to etail site as it extends push on social media". New Media Age. Retrieved 11 December 2009.  (Subscription required.)
  14. ^ Habitat (2011-01-24). "Habitat Announces the Launch of New Website" (Press release). PRNewswire. Retrieved 2011-02-11. 
  15. ^ "Habitat stores enter administration as part of sale". BBC News. 24 June 2011. Retrieved 25 December 2012. 
  16. ^ Shannon, Sarah (24 June 2011). "Home Retail Buys Habitat U.K. Brand Amid Chain’s Administration". Bloomberg. Retrieved 25 December 2012. 
  17. ^ Harrison, Nicola (8 July 2011). "Hilco sells Habitat European arm to Cafom Sa". Retail Week. Retrieved 25 December 2012. 

External links[edit]