|Founded||January 30, 1929 (as Inter-Island Airways)|
|Airport lounge||Premier Club|
|Subsidiaries||'Ohana by Hawaiian|
|Company slogan||Hawai'i flies with us|
|Parent company||Hawaiian Holdings Inc.|
|Headquarters||Honolulu, Hawaii, USA|
|Key people||Mark Dunkerley (President & CEO)|
Hawaiian Airlines, Inc. is the largest airline in Hawaii. It is the 8th largest commercial airline in the US, and is based in Honolulu, Hawaii. The airline operates its main hub at Honolulu International Airport and a secondary hub out of Kahului Airport on the island of Maui. Hawaiian Airlines is owned by Hawaiian Holdings, Inc. Mark Dunkerley is the President and Chief Executive Officer of Hawaiian Holdings.
Hawaiian has never had a fatal accident in its entire history, nor has it ever had an accident with a hull loss, and is the oldest US carrier with such a distinction in both fields. Hawaiian Airlines was the number one on-time carrier in the United States from November 2003 until November 2006, when rival Aloha Airlines took the number one spot, pushing Hawaiian to a close second. The airline has also frequently been number one in fewest cancellations, baggage handling, and fewest oversales. Hawaiian Airlines has been rated the best carrier serving Hawaii by Travel + Leisure, Zagat, and Condé Nast Traveler.
- 1 History
- 2 Hawaiian Holdings
- 3 ʻOhana by Hawaiian
- 4 Destinations
- 5 Fleet
- 6 HawaiianMiles
- 7 In-flight services
- 8 Incidents
- 9 See also
- 10 Bibliography
- 11 References
- 12 External links
|This section requires expansion with: more info for events that took place before 2005. (January 2012)|
Early years (1929–1966)
Inter-Island Airways, the forerunner of the airline which is now known as Hawaiian Airlines, was incorporated on January 30, 1929. Inter-Island Airways, a subsidiary of Inter-Island Steam Navigation Company, began operations on October 6, 1929 with a Bellanca CH-300 Pacemaker, providing short sightseeing flights over Oʽahu. Scheduled service began a month later on November 11 using Sikorsky S-38s with a flight from Honolulu to Hilo, via intermediary stops on Molokai and Maui.
On October 1, 1941, the name was changed to Hawaiian Airlines when the company phased out the older Sikorsky S-38 and Sikorsky S-43 flying boats. The first Douglas DC-3s were added to the fleet in August 1941, some examples remaining in operation until final disposal in November 1968.
Modern pressurised equipment was introduced from 1952 in the form of the Convair 340. Further Convair 440s were added in 1959-60, most of the Convairs being converted to turbine propellor power in 1965-67. The last were sold in 1974.
Jet age and route expansion (1966–1994)
In 1966 jet travel started with the acquisition of Douglas DC-9 aircraft, which cut travel times in half on most of the routes. In 1984 the company began to operate charter services to the South Pacific using Douglas DC-8 aircraft, and soon added Lockheed L-1011 aircraft to the fleet for West Coast services. As the west coast market grew, the South Pacific market shrunk, and service was reduced when the company's DC-8s were retired in 1993; and when the L-1011s were replaced by the McDonnell Douglas DC-10 in 1994. According to State of Hawaii historical records, Hawaiian also constructed the Kapalua Airport in 1987 on the western side of Maui. The airline served this small airfield with de Havilland Dash 7 four engine turboprops. Kapalua Airport was acquired by the state in 1993, and Hawaiian discontinued service to the airport with the retirement of the Dash 7 fleet in 1994. The retirement of the Dash 7 in 1994 also resulted in the airline operating an all-jet fleet.
Aircraft equipment change (1994–2003)
The DC-10s were obtained from American Airlines, who continued to provide maintenance on the aircraft. An agreement with American also included converting to American's SABRE reservation system and participation in American Airlines' AAdvantage frequent flyer program. The DC-10s were retired between 2002 and 2003. The company replaced these leased DC-10s with 14 leased Boeing 767 aircraft during the fleet modernization, and replaced the DC-9s with Boeing 717 aircraft. The Boeing aircraft featured an updated rendition of the company's "Pualani" tail art, which had appeared on its Douglas aircraft since the 1970s.
Hawaiian Airlines filed for Chapter 11 bankruptcy protection on March 21, 2003 with operations still continuing, and at the time was overdue for $4.5 million USD worth of payments to the pilots' pension plan. Within the company, it was suggested that the plan be terminated. As of May 2005, Hawaiian Airlines had received court approval of its reorganization plan. The company emerged from bankruptcy protection on June 2, 2005, with reduced operating costs through renegotiated contracts with its union work groups; restructured aircraft leases; and investment from RC Aviation, a unit of San Diego-based Ranch Capital, which bought a majority share in parent company Hawaiian Holdings Inc in 2004.
Further expansion (2005–2012)
On October 1, 2005 Hawaiian Airlines began nonstop daily flights from Honolulu to San Jose, California. This made San Jose the fifth gateway city in California to be serviced by Hawaiian; the others were Los Angeles, San Diego, Sacramento and San Francisco.
On May 4, 2006 Hawaiian Airlines expanded service between the U.S. mainland and Hawaii in anticipation of the induction of four additional Boeing 767–300 aircraft, primarily focused on expanding non-stop service to Kahului Airport from San Diego, Seattle, and Portland. Additional flights were also added between Honolulu and the cities of Sacramento, Seattle and Los Angeles.
On July 24, 2007 Hawaiian Airlines and Air New Zealand signed a $45 million contract for Air New Zealand to perform heavy maintenance on Hawaiian's Boeing 767 aircraft. The contract is to last for five years. Air New Zealand stated that this opportunity will also give a chance for them to build their expertise working on 767s.
In March 2008, the airline launched nonstop flights to Manila in the Philippines, the first major international expansion since it emerged from bankruptcy protection in June 2005. In response to the closure of ATA Airlines and Aloha Airlines, the airline began flights to Oakland on May 1, 2008.
In August 2007 the Seattle Seahawks became the second sports team to begin using Hawaiian Airlines to travel to games. The Oakland Raiders, also of the NFL, have been flying Hawaiian Airlines since the 1990s. The two teams fly on Hawaiian's Boeing 767s to and from all their games. Two of Hawaiian's Boeing 767 aircraft have been fitted with decals of logos from the Seahawks and the Raiders.
In late 2009 Hawaiian airlines began to install winglets on their existing 767-300s to cut fuel costs.
On February 16, 2010, Hawaiian Airlines sought approval from the U.S. Department of Transportation to begin nonstop flights from its hub at Honolulu to Tokyo-Haneda sometime in 2010. The airline is one of the 5 US carriers (the others being Delta, Continental (until it merged with United), United, and American seeking approval to serve Haneda as part of the U.S.-Japan OpenSkies agreement. Approval was granted from USDOT to begin nonstop service to Haneda, Japan. The flight began service on November 18, 2010. In addition, the airline is planning to establish a codeshare agreement with All Nippon Airways. On January 12, 2011, Hawaiian Airlines began nonstop service to Seoul-Incheon, South Korea. On July 12, 2011, Hawaiian added Osaka, Japan to its network.
On March 31, 2011, Hawaiian announced that they will be renovating the check-in lobby of the inter-island terminal at the Honolulu International Airport (Hawaiian's main hub). Hawaiian, the only occupant of the inter-island terminal, will be removing the traditional check-in counter, to install six circular check-in islands in the middle of the lobbies. Those check-in islands can be used for inter-island, mainland, and international flights.
On August 30, 2012, Hawaiian filed an application with the U.S. Department of Transportation for a nonstop route between Kona and Tokyo-Haneda. This would fill a void that Japan Airlines left when it ceased service to Kona nearly two years ago. However, the US Department of Transportation rejected the airline's application to begin service.
Further fleet expansion and new subsidiary carrier (2013–present)
On February 11, 2013, the airline started a new venture in the turboprop interisland business, "Ohana by Hawaiian". Service is operated by Empire Airlines using ATR 42 Turboprop airplanes. Service began in Summer 2013 to Molokai and Lanai.
On April 10, 2013, the airline announced its first destination in China, with service to Beijing expected to start on April 16, 2014, pending government approval. At the same time, the airline announced that it would end service to Manila in the Philippines on July 31, 2013.
Hawaiian Holdings, Inc. (NASDAQ: HA) is the parent company of Hawaiian Airlines, Inc.
Previously listed on the American Stock Exchange, the company moved to NASDAQ on June 2, 2008. Hawaiian Holdings, Inc. is a holding company whose primary asset is the sole ownership of all issued and outstanding shares of common stock of Hawaiian Airlines, Inc. On June 30, 2008, the company announced that it had been added to the Russell 3000 Index.
ʻOhana by Hawaiian
ʻOhana by Hawaiian is a regional subsidiary carrier of Hawaiian Airlines. The service is operated using three ATR 42 turboprop airplanes owned by Hawaiian and operated under contract by Empire Airlines. The new service was slated to begin in Summer 2013 initially flying to Molokai and Lanai, however the airline was unable to begin during that period due to Federal Aviation Administration delays in certifying ʻOhana's operation. ʻOhana by Hawaiian is fully integrated into the Hawaiian Airlines network, offering seamless connectivity throughout the islands and onto North America and Asia-Pacific regions. In February 2014, Hawaiian announced that ʻOhana would begin service on March 11. On June 12, 2014, ʻOhana by Hawaiian announced it will be expanding its route network to Maui offering daily flights between Kahului, Maui and Moloka'i; Kahului and Kona, Hawai'i Island; and Kahului and Hilo.
Hawaiian Airlines serves destinations in several Asia-Pacific countries and territories. The airline added its sixth international destination, Incheon International Airport near Seoul, South Korea on January 12, 2011. It also has daily and weekly direct, non-stop international flights from Honolulu to Tahiti, Australia, South Korea, Japan, New Zealand, and China.
The airline names its individual aircraft for birds found in Polynesia as well as Polynesian constellations used to navigate to the Hawaiian islands. The fleet of Airbus A330-243 aircraft are named for the constellations Makali‘i, Hokūle‘a, Iwakeli'i, Hanaiakamalama, Hōkūpa‘a, Manaiakalani, Heiheionakeiki, Nahiku, Keali'iokonaikalewa, Nāmāhoe, Hokulei, and Hikianalia. The Boeing 717 are named for the birds ʻIʻiwi, ʻElepaio, ʻApapane, ʻAmakihi, ʻAkepa, Pueo, ʻAlauahio, ʻAnianiau, ʻŌmaʻo, Palila, ʻAkikiki, ʻIo, Puaiohi, Poʻouli, ʻŌʻū, ʻEwa ʻEwa, and ʻUaʻu. The Boeing 767-33A are named for Kōlea, Manu, ʻAkēʻakē, 'A, Noio, Ou, Pakalakala, Iwa, Moli, Koaʻe ʻUla, Hunakai, 'Ulili, Koaʻe Kea, Akohekohe, and ʻAkiapōlāʻau.
|ATR 42-500||3||—||—||0||48||48||Operated by Empire Airlines as ʻOhana by Hawaiian|
|Airbus A321neo||—||16||9||TBA||Deliveries: 2017–2020|
|Airbus A330-200||19||3[A]||5||18||276||294||Deliveries :2 in 2014 and 2 in 2015|
|Airbus A330-800neo||—||6||6||TBA||Deliveries: 2017–2020|
|Boeing 767-300||2||—||—||18||246||264||Retirement: 2014, Replacement: A330-200|
|2 Oldest Retirement: 2015, Replacement: A330-200|
A 3 lease orders.
Hawaiian Holdings revealed on July 17, 2012, that it had signed a Letter of Intent to acquire turboprop aircraft with the aim of establishing a subsidiary carrier to serve routes not currently in Hawaiian's neighbor island system.
Flight Global reported on September 5 that Hawaiian Airlines has signed agreements to buy two turboprop aircraft from an unnamed supplier. The airline confirmed on October 17 that it had acquired one used ATR 42-500, with a second used aircraft to be acquired the following month with both ATR turboprops to be used to serve the islands of Molokai and Lanai. In December 2012 it was announced that Empire Airlines will operate the aircraft on behalf of Hawaiian.
In January 2013, Hawaiian signed a Memorandum of Understanding with Airbus for an order of 16 A321neo aircraft plus up to 9 options. The aircraft will be operated in a 2-class, 190 seat configuration. Following the completion of labor agreements relating to the operation of the aircraft with the airline's pilot and flight attendant unions, the airline finalized the order in March 2013.
|Aircraft||Total||Year acquired||Year retired||Notes|
|Bellanca CH-300 Pacemaker||1||1929||1933||Re-acquired in 2009 and restored to 1929 condition|
|Sikorsky S-38||4||1929||1942||One (1) aircraft converted to an air freighter and used during World War II|
|Sikorsky S-43||4||1935||1946||Two (2) aircraft converted to air freighters and used during World War II|
|Beechcraft 18||1||1947||(?)||Used for charter flights and pilot training|
|Convair CV-340||13||1953||1973||All aircraft originally delivered as CV-340s
Later upgraded to CV-440 and CV-640 standards. CV-640 conversion involved removal of piston engines and installation of turboprop engines.
|Vickers Viscount||2||1963||1964||British manufactured four engine turboprop|
|NAMC YS-11||3||1966||1967||Japanese manufactured twin engine turboprop|
|McDonnell Douglas DC-9-10||5||1966||1971||First jet aircraft type operated by Hawaiian|
|McDonnell Douglas DC-9-30||12||1968||1975(?)||Replaced with Douglas DC-9-50 aircraft|
|McDonnell Douglas DC-9-50||22||1975||2001||Replaced with Boeing 717-200 aircraft|
|Shorts 330||3||1978||1980||British manufactured twin engine turboprop|
|McDonnell Douglas MD-81||5||1981||1990||Replaced with Douglas DC-9-50 aircraft|
|de Havilland Canada Dash 7||6||1981||1994||Canadian manufactured four engine turboprop with short take off and landing (STOL) performance|
|Douglas DC-8||3||1983||1993||Super DC-8 aircraft: two (2) DC-8-62s, one (1) DC-8-63|
|Lockheed L-1011 TriStar||5||1985||1994||Replaced with Douglas DC-10 aircraft|
|McDonnell Douglas DC-10||14||1994||2003||Replaced with Boeing 767-300 aircraft.|
Hawaiian Airlines also operated Lockheed L-188 Electra four engine turboprop aircraft which were used to transport cargo only.
Long-haul fleet renewal
On November 27, 2007, Hawaiian Airlines signed a MOU (Memorandum of Understanding) with Airbus for 24 long-range jets priced at $4.4 billion. The order includes six Airbus A330-200s with a further six purchase rights; and six Airbus A350-800s with a further six purchase rights - plans to fly to Paris and London were discussed. Deliveries for the A330s begin in 2010 while the first A350 will be delivered in 2017. Mark Dunkerley, President and CEO of the airline has stated that the addition of the A330 aircraft will finally make nonstop flights to the U.S. East Coast economically feasible, as the current Boeing 767s face weight penalties during parts of the year.
On October 27, 2008, Hawaiian announced that prior to the arrival of its new A330s, it would lease two additional Airbus A330-200 aircraft from AWAS beginning in 2011, at the same time extending the leases of two Boeing 767-300ER aircraft from AWAS to 2011 (to be withdrawn from service coincident with the delivery of the A330s). Two weeks later, the airline announced the lease of an additional A330-200 from CIT Aerospace for delivery in 2010 and that one of the A330s coming from AWAS would also be delivered in 2010.
On March 9, 2010, the airline announced that it had converted one of its purchase rights into an order scheduled for delivery in the second quarter of 2011.
In December 2010 Hawaiian ordered an additional six A330-200 aircraft to the six A330-200 already ordered and three already in service.
On July 22, 2014, the airline signed a Memorandum of Understanding (MOU) for six Airbus A330-800neo aircraft along with six options, to be delivered from 2019. The MOU replaces the order of six A350-800's which were scheduled to be delivered from 2017. "The A330-800neo's fuel efficiency, additional range and commonality with our existing A330 fleet makes the A330-800neo an elegant solution to our need for growth aircraft toward the end of this decade," said Mark Dunkerley, Hawaiian Airlines president and chief executive officer."
Fleet adjustments following Aloha Airlines and ATA shutdowns
Shortly after the Aloha Airlines shutdown, Hawaiian used one of its Boeing 767-300ER wide-body aircraft (normally used for trans-pacific flights), for several inter-island flights (for which Hawaiian normally uses its narrow-body Boeing 717) due to the large number of stranded Aloha passengers needing flights to the other Hawaiian islands.
On April 30, 2008, Hawaiian's President and CEO commented during a quarterly conference call that Hawaiian Airlines was in talks to acquire additional aircraft to meet demand due to the shutdown of Aloha Airlines' passenger operations and the closing of ATA Airlines. No firm agreements had been signed, but two options were given for the inter-island fleet: Leasing additional 717s from existing lessors or leasing McDonnell Douglas MD-80 aircraft on short-term leases. If the MD-80 had been chosen, it would have been the second time Hawaiian Airlines used that aircraft in its history. Hawaiian previously flew a small number of MD-80 aircraft during the 1980s. Also mentioned was a letter of intent for the acquisition of an additional Boeing 767-300ER to join the fleet.
HawaiianMiles is Hawaiian Airlines' frequent-flyer program. Miles accumulated in the program allow members to redeem tickets, upgrade service class, or obtain free or discounted car rentals, hotel stays, merchandise, or other products and services through partners. The most active members, based on the amount and price of travel booked, are designated Pualani Gold (fly 30 Segments or fly 20,000 Flight Miles) and Pualani Platinum (fly 60 Segments or fly 40,000 Flight Miles), with privileges such as separate check-in, Premier Club Lounge access in Honolulu, Hilo, Kona, Kahului, Lihue and Los Angeles, priority upgrade and standby processing, or complimentary upgrades.
Hawaiian also has frequent-flyer partnerships with several other airlines, allowing HawaiianMiles members to earn credit for flying partner airlines and/or members of partner airline frequent flyer programs to earn credit for Hawaiian flights. Some partnerships restrict credit to only certain flights, such as inter-island flights, or to code-share flights booked through Hawaiian.
|Airline||Program||Earn/redeem partner miles
for Hawaiian flights
for partner flights
|All Nippon Airways||ANA Mileage Club||Yes||Yes|||
|China Airlines||Dynasty Flyer||Yes||Yes|||
|Delta Air Lines||SkyMiles||Yes||No|||
|US Airways||Dividend Miles||Yes||No|
|Virgin Atlantic Airways||Flying Club||Yes||Yes|
|Virgin Australia||Velocity Rewards||Yes||Yes|
HawaiianMiles allows one-way redemption on Hawaiian Airlines flights only. Currently, the lowest-priced one-way economy class ticket is an inter-island coach saver flight for 7,500 miles.
Hawaiian provides complimentary and paid beverage service on all of its flights. Meals are not provided on interisland flights due to their short length (30–45 minutes). On its U.S. mainland flights, Hawaiian is one of the only major U.S. airlines to still provide complimentary meals in its main cabin (coach class); each meal is made with no preservatives, all-natural ingredients and packaged with recyclable materials. In 2009, Hawaiian introduced premium meals in its main cabin, giving passengers the option of having the complimentary meal or paying to upgrade to a premium meal. The premium meals consist of a variety of high end Asian cuisine, among others.
In March 2007, Hawaiian introduced a "tasting menu" or "tapas menu" for its first class passengers on its U.S. mainland and international flights. The menu consists of twenty entrees set on a rotation, with five available on any given flight. Passengers are provided information on the available entrees for their flight when they board, or shortly after takeoff, and may choose up to three entrees as part of their inflight meal.
On Boeing 767 aircraft, Hawaiian offers iPad mini tablet computers for rent, in addition to movies shown on overhead projection screens. Prior to September 1, 2013, Hawaiian offered DigEplayer portable video players for rent. Airbus A330 aircraft are equipped with on-demand units built into every seatback.
In August 2012, Hawaiian announced an upgrade to its economy-class inflight U.S. mainland service. Among the upgrades were a new menu, a complimentary glass of wine on lunch/dinner flights and a free tropical cocktail before landing on breakfast flights. This was in contrast to other airlines cutting back on meal service. According to Hawaiian's CEO Mark Dunkerley:
"In today's competitive world you cannot justify providing complimentary meals on a traditional business model. It simply does not pay for itself... which explains why essentially everybody has taken all that free food off the airplane. We're being illogical by actually investing heavily in this area... It's part of who we are, and it's what makes us different from everybody else."
Beginning August 1, 2014 Hawaiian Airlines will be offering Extra Comfort only on Airbus A330-200 aircraft, comes with priority boarding, full 36 inches (91 cm) of legroom, complimentary on-demand in-seat entertainment, upgraded meal on international main meal only, comfort kit on international routes only, complimentary pillow and blanket on all domestic routes, souvenir pillow and blanket set on international routes only.
On December 23, 2000, Hawaiian Airlines flight 481 from Honolulu to Papeete, Tahiti operated by a DC-10 (N132AA), landed long in crosswinds during a thunderstorm on a wet runway, overran the runway and came to a stop with its front landing gear in a lagoon off the end of the runway. There were no injuries. The aircraft was repaired and returned to service, then sold to Federal Express in 2005 when Hawaiian Airlines replaced its DC-10 fleet with Boeing 767 aircraft.
On April 20, 2014, a 15-year old teenager from Santa Clara, California, jumped over a 6-foot fence at San Jose International Airport. He then stowed away on the wheel well of Hawaiian Airlines flight 45, a Boeing 767-300ER en route to Kahului Airport in Maui. The aircraft landed in Kahului about 5 hours later and he remained in the wheel well for about an hour before leaving the plane. Airport security saw the teenager and immediately notified authorities. An ambulance and police arrived and the teen was taken to a hospital.
The teen told FBI authorities that he had lost consciousness when the plane took off, regaining consciousness after landing. The FBI decided not to press charges against the teen, while a San Jose airport spokesperson said that "no system is 100 percent and it is possible to scale an airport perimeter fence line, especially under cover of darkness and remain undetected and it appears that’s what this teenager did." The teen had reportedly been trying to get to Somalia to see his mother.
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- "Hawaiian, Virgin America Announce Frequent Flyer Partnership, Code Share Agreement" (Press release). Hawaiian Airlines. November 15, 2012. Retrieved 2012-11-15.
- "Hawaiian Goes "Green" With New All-Natural Meals In Coach" (Press release). Hawaiian Airlines. April 22, 2009. Retrieved 2011-03-06.
- "Hawaiian moves to cater to customers". Honolulu Star-Bulletin. April 18, 2010. Retrieved 2011-03-06.
- Lutynec, Joanne (May 3, 2007). "Hawaiian Airlines introduces tasting menu". Slashfood.com. Retrieved 2011-03-06.
- "Hawaiian Airlines to offer iPad mini's on flights". 2013-08-29. Retrieved 2013-09-02.
- "Hawaiian Air doubles down on free in-flight refreshments". aviationpros.com. August 7, 2012. Retrieved 2012-08-20.
- "Hawaiian Airlines Introduces New Extra Comfort Economy Seating". Retrieved 2013-10-29.
- Le Bureau d'Enquêtes et d'Analyses (BEA) pour la Sécurité de l'Aviation civile, France. "Accident on 24 December 2000 at Tahiti Faaa Airport to the DC10-10 registered N132AA operated by Hawaiian Airlines".
- khon2.com (2014-04-20). "Teen stowaway survives in wheel well of Hawaiian Airlines flight".
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