|Type||Public (LSE: HAS)|
|Key people||Alan Thomson, Chairman
Alistair Cox, CEO
Paul Venables, Group Finance Director
|Revenue||£719.0 million (2013)|
|Operating income||£125.5 million (2013)|
|Net income||£71.7 million (2013)|
|Employees||circa 7,800 (2012) |
The name can be traced to Alexander Hay, who acquired a brewhouse there in 1651. It was redeveloped as a 'wharf', in fact an enclosed dock, in 1856 and renamed Hay's Wharf. It was rebuilt after the Great Fire of Southwark in 1861 and still stands; it was converted in the 1980s into a shopping and restaurant area known as Hay's Galleria. The Kuwait Investment Authority acquired an indirect 34% holding in the Company in 1975, increased to 100% in 1980, chiefly to acquire the property assets on the south bank of the Thames, which were sold to St Martins Property Group in the early 1980s.
To develop the management team for the services group, the Kuwaitis backed Hays' acquisition of Farmhouse Securities, a food distribution business owned by Ronnie Frost, and Hays then moved into chemical distribution and office support services with Frost as CEO. In 1986, it purchased a personnel business called Career Care Group, which had been founded by Denis Waxman. Hays was also growing its business storage services which included the brands "Hays Wharf" and "Rentacrate". In 1987, a long-planned management buyout was completed, and the company launched an Initial Public Offering in 1989. Ronnie Frost managed the combined services group from 1987 until he retired in 2001.
In March 2003, Hays announced that, following a strategic review, it intended to reposition itself purely as a specialist recruitment business and that the company would dispose of all non-core business, including its commercial and logistics operations. Following Hays' change of focus to a recruitment company, Denis Waxman became CEO in July 2004.
In November 2004 Hays de-merged its mail business, DX Services plc, which represented the final step in the transformation of Hays into a recruitment business. In November 2007 Waxman retired and was succeeded by Alistair Cox.
Hays plc is a specialist recruitment group with operations in the UK, Continental Europe and Asia Pacific regions. It has a fairly equal balance of work in temporary and permanent recruitment, which contributes to financial stability through business cycles.
Hays operates in 33 countries: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, the Czech Republic, Denmark, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Russia, Singapore, Spain, Sweden, Switzerland, UAE, the United Kingdom and the USA.
Involvement in price-fixing
In 2009 the Office of Fair Trading imposed a £30.4m fine against Hays for its involvement in price-fixing. The firm, along with five other recruitment firms, formed a cartel called the Construction Recruitment Forum which agreed to boycott Parc, a new company that had entered the market in 2003 to act as an intermediary between construction firms and recruitment firms. The six firms received fines totalling £39.3m, Hays receiving the biggest fine. Hays had its fine cut by the Competition Appeal Tribunal from £30.4m to £5.9m following an appeal against the level of a fine imposed by the Office of Fair Trading in September 2009.
- International Directory of Company Histories
- Clelland, Grant (1 October 2007). "FD Profile - Paul Venables: Hays puts its faith in global jobs market". Financial News. Archived from the original on 2011-10-19. Retrieved 19 October 2011.
- Hays annual report 2013
- Hays Galleria
- Wilson, Andrew (7 October 1989). "Hays offer looks tightly priced". Glasgow Herald. Retrieved 19 October 2011.
- Breaking up the house Ronnie built The Independent, 5 March 2003
- Common sense will take you far BBC News, 28 November 2004
- Hays unveils £250m payout Daily Telegraph, 4 June 2004
- New Hays CEO Recruiter, 5 June 2007
- Hays recruitment grows everywhere but UK and Ireland Daily Telegraph, 7 April 2011
- "Hays Enters Malaysia". Market Watch. 9 July 2012. Retrieved 13 July 2012.
- Recruitment firms fined £39m for price-fixing The Independent, 30 September 2009
- Competition appeal cuts Hays fine The Recruiter