HealthTap

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HealthTap
Type Private
Headquarters Palo Alto, California
Key people Ron Gutman (CEO), Sastry Nanduri (CTO), Geoffrey Rutledge (CMIO), Sean Mehra (Head of Product), Michael Nichols (General Counsel)
Industry Interactive Health and Technology
Website www.healthtap.com

HealthTap is an Interactive Health[1] company, founded by Stanford graduate Ron Gutman in 2010. Patients can ask medical questions of their panel of doctors. The initial question is free; followup questions have a small charge.

The company received Series A funding from The Mayfield Fund, Eric Schmidt’s Innovation Endeavors and Mohr Davidow Ventures[2]

In April 2011, HealthTap launched a public Beta product focused on providing health information related to pregnancy and infant care.[3] In September 2011, HealthTap expanded its service to encompass all areas of health.

The main service offered by HealthTap is the ability to ask health questions, online and via mobile devices, to a network of U.S.-licensed physicians for free.

However, if a person wants to ask a personalized question to a particular doctor or send along their charts, they must pay $9.99. They can upload pictures and medical documents. A free clarifying question or two follow-up questions at $5.99 each are allowed.[4]

There are currently a number of versions of HealthTap available across several platforms and devices, including a version for the web along with applications for iPhone, iPad and Android.

Interactive health[edit]

Health information on the service is supplied interactively by a network of nearly 50,000[5] U.S. licensed doctors in good standing (licensed physicians with active disciplinary actions against them are not admitted to the network). HealthTap also provides the opportunity for peer review, which consists of doctors rating each other and self-identifying specializations.

Press and expansion[edit]

HealthTap has garnered media coverage in publications including The New York Times,[6] Forbes[7] and TIME.[8]

HealthTap started its Medical Expert Network with U.S.-licensed OBGYN and Pediatrics physicians. Since then, this network has expanded to over 11,000 doctors, which the company describes as the largest network of interactive, engaged physicians online.[9]

In December 2011, HealthTap announced that it had secured $11.5 Million in Series A funding, led by The Mayfield Fund, Eric Schmidt’s Innovation Endeavors and Mohr Davidow Ventures.[10]

Criticism[edit]

Commenting on HealthTap, Peter W. Carmel, president of the American Medical Association, said the Internet should “complement, not replace, the communication between a patient and their physician.” With online health advice, the doctor doesn't take a history, doesn't do a physical exam, and doesn't monitor or assess any suggested treatment. "Using this information in isolation could pose a threat to patients,” he said.[11]

References[edit]

External links[edit]