Helpline
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For the film, see Helpline (film).
A helpline is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS.
- Hotline, is also sometimes used to refer to Helpline.
Services include
- User Assistance (for example computer software support)
- telephone counseling, medical hotlines, insolvency hotlines, crisis hotlines and many other types of hotlines.
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