Heritage Web Solutions
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| Type | Private |
|---|---|
| Founded | 2001 |
| Headquarters | Provo, Utah, United States |
| Area served | Worldwide |
| Key people | David Aitken, CEO |
| Industry | Internet technology services |
| Services | Web design, web hosting |
| Revenue | US$11.6 million (2007) |
| Employees | 200 in-house 500 contract |
| Website | Heritage Web Solutions |
| Sources:[1][2] | |
Heritage Web Solutions is a web design and web hosting company located in Provo, Utah and founded in 2001 which specializes in creating custom websites for small and medium-sized businesses.[3] According to Inc.com's Inc. 5000, in 2007 it was the fastest growing company in Utah, the 3rd fastest growing IT company in the United States, and the 22nd fastest growing company overall.[4] The company was ranked 392nd for 2008 in the Inc. 500 list,[2] and 49th in the list of top 100 IT companies.[2]
The company started with a small investment from the then-larger Heritage Group, which is now entirely focused on this firm.[5] Former CEO Brad Stone told the Deseret Morning News that due to the growth of his firm and others near Provo (which is also home to a large Novell facility) that the company had to begin hiring telecommuting programmers in order to keep up with demand.[6] The Economic Report, a syndicated business and economy television program hosted by Greg Gumbel, announced in October 2008 that it would be featuring Heritage in an upcoming episode.[7]
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[edit] History
Heritage Web Solutions was started in 2001 by David Aitken with US $1000, startup money given to him by the owners of a mortgage refinancing company where Aitken was a manager.[5] By 2005, the startup company had grown from one part-time employee to 65 employees, and the parent company had folded in favor of the new company.[5] The company now has over 700 employees (including contract workers)[1] and is planning to expand into the United Kingdom by the end of 2008.[2]
[edit] Controversy
Heritage previously had a "satisfactory" rating from the Better Business Bureau. That rating has since been revised to read "No rating."[8] The BBB has received a total of 379 complaints regarding Heritage Web Solutions in the last 3 years. The complaints to the BBB tend to be about delays in website creation, design quality, charges for hosting prior to website completion, and lack of disclosure of hosting contract terms.[8]
[edit] References
- ^ a b Kennedy, Linda T. (September 2008). "50 fast". Utah Business, p.4. http://findarticles.com/p/articles/mi_hb3574/is_9_22/ai_n28580869/pg_4. Retrieved on 2008-12-10.
- ^ a b c d "No. 392 Heritage Web Solutions Provo, UT". Inc. Magazine. 2008. http://www.inc.com/inc5000/2008/company-profile.html?id=200803920. Retrieved on 2008-10-05.
- ^ Hooker, Richard; Monas, Steve (2008-11-17). "Web and Ecommerce". Shoestring Venture: The Startup Bible. New York: iUniverse. pp. 339-340. ISBN 978-0-5955-0651-4.
- ^ "Heritage Web Solutions -- IT Services, inc5000 Article - Inc. Article". Inc. Magazine. 2007. http://www.inc.com/inc5000/2007/company-profile.html?id=200700220. Retrieved on 2007-09-11.
- ^ a b c Pierce, Sarah (September 2005). "Smart Ideas 09/05: Customized dollhouses, DNA testing and more". Entrepreneur Magazine. http://www.entrepreneur.com/magazine/entrepreneur/2005/september/79434.html. Retrieved on 2007-09-11.
- ^ Loftin, Josh (2007-08-24). "Fertile valley: Utah County firms surging despite labor shortage". Deseret Morning News. http://deseretnews.com/article/1,5143,695203805,00.html. Retrieved on 2007-09-11.
- ^ "The Economic Report" Show to Feature Heritage Web Solutions". The Economic Report. 2008-10-24. http://www.prweb.com/releases/Heritage-Web-Solutions/Power-of-Internet/prweb1518084.htm. Retrieved on 2008-12-10. "The producers of The Economic Report are pleased to announce that Heritage Web Solutions will be featured in an upcoming episode as part of the show's Business and Technology series on The Power of the Internet Supporting the 21st Century Business Environment."
- ^ a b "BBB Reliability Report for Heritage Web Solutions". BBB. August 2008. http://utah.bbb.org/WWWRoot/Report.aspx?site=139&bbb=1166&firm=10011699. Retrieved on 2008-08-27. "A satisfactory record means a company has been in business for at least 12 months, and properly addressed matters referred by the BBB. The company does not have an unusual volume of complaints, or any government actions involving its marketplace conduct. The BBB understands and has no concerns about the company's products, services and type of business. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints."
[edit] External links
- Salt Lake Tribune expanded coverage of the Inc. piece
