Hilton Garden Inn
Number of locations
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Hilton Garden Inn is a chain of hotels trademarked by the Hilton Worldwide. Hilton Garden Inns are considered to be upscale mid-priced hotels that are designed for both business and leisure travelers. The hotel brand is similar to that of the Courtyard by Marriott brand, a key competitor. Similar to other Hilton brands, most Hilton Garden Inn properties are independently owned and operated, franchised under a licensing agreement with the Hilton Worldwide.
In 2012, Hilton Garden Inn received the distinguished “Highest Guest Satisfaction Among Mid-Scale Hotel Chains with Full Service” award in the J.D. Power and Associates North America Hotel Guest Satisfaction Index Study.SM This accolade marks the tenth time out of the last eleven years Hilton Garden Inn has received the highest ranking in the segment, outranking all other mid-scale, full-service brands.
Property features and guest rooms
Most Hilton Garden Inn properties consist of an interior tower-style building. Standard public spaces include a single-story lobby building with a porte-cochère, front desk, lobby seating area, an on-site restaurant, and the "Pavilion Pantry" 24-hour convenience market with snacks, beverages, microwavable items, and assorted sundries. Most locations feature a pool, whirlpool, and fitness center as standard property amenities. High-speed internet and WiFi access is available throughout the hotel, and a 24-hour business center with computers and printers is available at all locations. Since there is a restaurant on-site, breakfast is not complimentary; however the on-site restaurant serves a full breakfast buffet while some locations even offer an a la carte menu. There is also a "Bed and Breakfast" rate available.
Guest room amenities at Hilton Garden Inns include a microwave, refrigerator, Keurig coffee maker, either a king- or queen-sized bed or two double-sized beds, as well as a sitting area with an ottoman. In addition to standard rooms, some locations also offer deluxe rooms and junior suites.
The Hilton Garden Inn brand began in the late 1980s under the name CrestHill by Hilton. Due to a slow real estate phase, only four of 25 proposed hotels were built. Of these four original hotels, three are still part of the chain today. They are located in Lancaster, Pennsylvania, Southfield, Michigan and Valencia, California. The other hotel, located in Buffalo Grove, Illinois is now a Wyndham Garden Hotel. The brand was reintroduced in 1996 as Hilton Garden Inn and has grown from four hotels to over 500 properties in about fifteen years.
The Hilton Garden Inn brand plans to open properties in Argentina, Armenia, Saudi Arabia, Turkey, India, and additional locations throughout the United States, Canada, UK, Italy, Germany, Colombia, Panama, Costa Rica, and Poland.