History of Gmail

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Gmail by Google logo.

The public history of Gmail dates back to 2004. Gmail, a free, advertising-supported webmail service with support for Email clients, is a product from Google. Over its history, the Gmail interface has become integrated with many other products and services from the company, with basic integration as part of Google Account and specific integration points with services such as Google Calendar, Google Talk, and Google Buzz. It has also been made available as part of Google Apps.

Internal development[edit]

Gmail was a project started by Google developer Paul Buchheit, who had already explored the idea of web-based email in the 1990s, before the launch of Hotmail, while working on a personal email software project as a college student.[1] At Google, Buchheit first worked on Google Groups and when asked "to build some type of email or personalization product", he created the first version of Gmail within one day, reusing code from Google Groups.[1] The project was known by the code name Caribou, a reference to a Dilbert comic strip about Project Caribou.[2]

Initially the software was available only internally as an email system for Google employees.[3] Buchheit recalled that the high volume of internal email at Google created "a very big need for search".[1] According to Google, the software had already been developed and used internally for "a number of years" when it was released to the public in 2004.[3]

Extended beta phase[edit]

For much of its development, Gmail had been a skunkworks project, kept secret even from most people within Google. “It wasn’t even guaranteed to launch–we said that it has to reach a bar before it’s something we want to get out there,” says the Gmail interface designer Kevin Fox. By early 2004, however, almost everybody at Google was using Gmail to access the company’s internal email system.[2]

Gmail was announced to the public by Google on 1 April 2004, after extensive rumors of its existence during testing. Owing to the April Fool's Day release, the company's press release aroused skepticism in the technology world, especially since Google had been known to make April Fool's jokes in the past, such as PigeonRank. However, they explained that their real joke had been a press release saying that they would take offshoring to the extreme by putting employees in a "Google Copernicus Center" on the Moon. Jonathan Rosenberg, Google's vice-president of products, was quoted by BBC News as saying, "We are very serious about Gmail."[4][5][6][7]

Even when the service was announced to the public in April 2004, Google did not have the required infrastructure in place to provide millions of users a reliable service with a gigabyte of space apiece. In the end, Gmail ended up running on three hundred old Pentium III computers nobody else at Google wanted.[2] This was sufficient for the limited beta rollout the company planned, which involved inviting about 1,000 opinion leaders and then allowing them to invite their friends, and family members to become beta testers, with trials beginning on 21 March 2004;[8] and growing slowly from there.[2]

Once it became clear that Gmail was real, and not an April Fools' joke, invitations became a hot property. Although the limited rollout was born out of necessity, it created a certain aura of exclusivity which contributed to its publicity windfall. “Everyone wanted it even more. It was hailed as one of the best marketing decisions in tech history, but it was a little bit unintentional” says Georges Harik, who was responsible for most of Google's new products at the time.[2]

Active users from the Blogger community were offered the chance to participate in the beta-testing on 20 April and later, Gmail members occasionally received "invites" which they could extend to their friends. One round of invitations was sent out on 1 May and another three invitations were given to all active members on 1 June. When Gmail increased the supply of invitations, the buying and selling market for Gmail invites collapsed.[9]

During the early months of the initial beta phase, Gmail's well-publicized feature set and the exclusive nature of the accounts caused the aftermarket price of Gmail invitations to skyrocket. According to PC World magazine, Gmail invitations were selling on eBay for as much as US$150, with some specific accounts being sold for several thousand dollars. After a new round of invitations in early June, the price for invitations fell down to between US$2–$5. Several philanthropic Gmail users have utilized services such as the now defunct GmailSwap to donate invitations to people who want them. On 28 June 2004, Google amended its policy to forbid the selling of registered accounts.[10]

In January 2005, Security experts discovered a critical flaw in the handling of Gmail messages that would allow hackers to easily access private e-mails from any Gmail user's account. This was posted with detailed information to popular technology site Slashdot at 9:23 a.m. PST on 12 January 2005. On 13 January 2005, developers at Gmail announced that they had fixed the problem and that the security flaw had been patched. Despite Gmail's status as a beta application, concerns were raised among some users who were using Gmail as their primary mail account.[11] On 1 April 2005, Exactly one year after the initial release, Gmail increased the mailbox size to 2 GB, advertising it as 2GB plus and introduced some other new features, including formatted editing which gave users the option of sending messages in HTML or plain text.

On 7 June 2005, The Gmail Invitation Spooler was deactivated by the site owner, following a direct request from the Gmail product manager to shut it down. The service was featured in Popular Science magazine and had given out over 1.2 million Gmail accounts.[12]

As of 22 June 2005, Gmail's canonical URI changed from http://gmail.google.com/gmail/ to http://mail.google.com/mail/.[13] As of November 2010, those who typed in the former URI were redirected to the latter.

On 2 November 2006, Google began offering a mobile-application based version of its Gmail product for mobile phones capable of running Java applications. In addition, Sprint announced separately that it would make the application available from its Vision and Power Vision homepages, preloaded onto some new Sprint phones. The application gives Gmail its own custom menu system and the site displays attachments, such as photos and documents in the application.[14][15]

On 28 January 2007, Google Docs & Spreadsheets was integrated with Gmail, providing the capability to open attached Microsoft Word DOC files directly from Gmail.[16] On 24 October 2007, Google announced that IMAP was available for all accounts, including Google Apps for your Domain.[17] On 8 December 2008, Google added a to-do list to Gmail. When the new Tasks feature is enabled, a box shows up on top of the Gmail window. In it, users can add, reorder and delete tasks. It is also possible to assign a due date to each action and even convert e-mails into tasks.[18] On 24 February 2009, Gmail suffered a two and a half hour outage, affecting 100 million accounts.[19] On 7 July 2009, Gmail completed its beta status in a move to attract more business use of the service.[20][21] On 1 Sept 2009, Gmail service was interrupted for several hours.[22]

Gmail officially exited beta status on 7 July 2009.[20][21]

Trademark disputes[edit]

Germany[edit]

The former Google Mail logo, in 2005
The present Google Mail logo, in 2010

On July 4, 2005 Google announced that Gmail Deutschland would be rebranded as Google Mail. The domain gmail.com became unavailable in Germany due to trademark disputes, in which cases users must use the domain googlemail.com.[23] From that point forward, visitors originating from an IP address determined to be in Germany would be forwarded to googlemail.com where they could obtain an email address containing the new domain.[24]

The domains are interchangeable so users obliged to use the googlemail.com domain are unable to select addresses already chosen by gmail.com users.[24] Inbound emails sent to either googlemail.com or gmail.com addresses will reach the user. When registering for an online service, Google Mail users must use the googlemail.com form of their email address to ensure that any administrative emails they send to the service, such as confirmation messages, are recognized.[24]

The German naming issue is due to a trademark dispute between Google and Daniel Giersch, who owns a German company called "G-mail" which provides the service of printing out email from senders and sending the print-out via postal mail to the intended recipients. On January 30, 2007, the EU's Office for Harmonization in the Internal Market ruled in favor of Giersch.[25]

Google spoofed "offering" the same service in the Gmail Paper April Fool's Day joke in 2007.[26]

On April 13, 2012, Google received the right to the Gmail trademark in Germany. On this day the gmail.de domain and the Gmail trademark were transferred to Google.[27]

Poland[edit]

In February 2007 Google filed legal action against the owners of gmail.pl, a poet group known in full as Grupa Młodych Artystów i Literatów abbreviated GMAiL (literally, "Group of Young Artists and Writers").[28] This lawsuit was lost but the website no longer exists.[29]

Russian Federation[edit]

A Russian paid mail redirect service called gmail.ru owns the "Gmail" trademark in the Russian Federation.[30]

The gmail.ru domain name dates from January 27, 2003.[31]

United Kingdom[edit]

On October 19, 2005, Google voluntarily converted the United Kingdom version of Gmail to Google Mail because of a dispute with the UK company Independent International Investment Research.[32][33]

Users who registered before the switch to Google Mail were able to keep their Gmail address, although the Gmail logo was replaced with a Google Mail logo. Users who signed up after the name change receive a googlemail.com address, although a reverse of either in the sent email will still deliver it to the same place.

In September 2009 Google began to change the branding of UK accounts back to Gmail following the resolution of the trademark dispute.[34]

On May 3, 2010, Google announced that they would start to phase out the googlemail.com domain in the UK. Existing users will get the option to switch to gmail.com, while new users will be given a gmail.com address by default.[35] This also required Android phone users to perform a factory reset (requiring a back-up to prevent data loss) to restore phone functionality.[36]

See also[edit]

References[edit]

  1. ^ a b c "Paul Buchheit on Gmail, AdSense and More". Google Blogoscoped. 2007-01-25. Retrieved 2013-11-23.  (quoting from: Jessica Livingston, Founders at Work, ISBN 978-1590597149)
  2. ^ a b c d e McCracken, Harry. "How Gmail Happened: The Inside Story of Its Launch 10 Years Ago". Time. Retrieved 19 April 2014. 
  3. ^ a b Sullivan, Danny. "Google Launches Gmail, Free Email Service". SearchEngineWatch.com. Retrieved 2008-03-12. 
  4. ^ Google (2004-04-01). "Google Gets the Message, Launches Gmail". Retrieved 2008-06-01. 
  5. ^ Google (2002-04-01). "PigeonRank: "The technology behind Google's great results"". Retrieved 2008-06-01. 
  6. ^ Google (2004-04-01). "Google Copernicus Center is hiring". Retrieved 2008-06-01. 
  7. ^ BBC News Online (2004-04-01). "Timing makes Google an April Fool". Retrieved 2008-06-01. 
  8. ^ The Google Story, pg 154, yr. 2005, David A. Vise, Mark Malseed
  9. ^ Ulbrich, Chris. "Gmail Invitation Prices Crash." Wired. June 10, 2004. Retrieved on November 7, 2009.
  10. ^ Google (September 2008). "Gmail Program Policies". Retrieved 2008-11-24. 
  11. ^ Wally, Miachael (January 2005). "Gmail Messages Are Vulnerable To Interception". Retrieved 2008-11-24. 
  12. ^ "Gmail Invite Spooler Post-Mortem". 
  13. ^ Mathias Bynens (2005-06-25). "Google goes 301". Archived from the original on 2007-08-11. Retrieved 2007-11-25. 
  14. ^ Oswald, Ed (November 2006). "Google Offers Java-based Mobile Gmail". Retrieved 2006-11-02. 
  15. ^ Needleman, Rafe (November 2006). "Google Mail goes mobile. RSS too.". Retrieved 2006-11-02. 
  16. ^ Rogers, Garett (January 2007). "Gmail lets you open Word attachments in Google Docs". Retrieved 2008-11-24. 
  17. ^ Murray, David (October 2007). "Sync your inbox across devices with free IMAP". Retrieved 2008-11-24. 
  18. ^ Musil, Steven (December 2008). "Google gives Gmail users a to-do list". Retrieved 2008-12-09. 
  19. ^ Gmail crash raises web services fears by Chris Nuttall in the Financial Times
  20. ^ a b Coleman, Keith (July 2009). "Gmail leaves beta, launches "Back to Beta" Labs feature". Retrieved 2009-07-07. 
  21. ^ a b Vanacore, Andrew (July 2009). "Gmail drops 'beta' label to woo business customer". Retrieved 2009-07-07. 
  22. ^ BBC NEWS | Technology | Engineer error knocks out Gmail
  23. ^ Juan Carlos Perez (2007-07-05). "Gmail Germany Trademark dispute". Retrieved 2011-01-26. 
  24. ^ a b c "Google Mail vs. Gmail". Retrieved 2011-01-26. 
  25. ^ Anderson, Nate. "Google can't use "Gmail" name in Europe". arstechnica.com. Retrieved 2008-03-12. 
  26. ^ Google (2008). "Introducing Gmail Paper". Retrieved 2008-11-23. 
  27. ^ Frederic Lardinois (April 2012). "Google Finally Gets Right To Gmail Trademark In Germany". http://techcrunch.com/. Retrieved 15 April 2012. 
  28. ^ Schwartz, Barry. "Google Sues Group Of Polish Poets Over Gmail.pl Name". searchengineland.com. Retrieved 2009-02-10. 
  29. ^ "Former GMAiL Website". Retrieved 02-03-2012. 
  30. ^ "Зарегистрированный Товарный Знак". Archived from the original on 2008-02-12. Retrieved 2008-06-01. 
  31. ^ "NIC.ru and RIPN WHOIS Server". 
  32. ^ Google Mail in the UK, retrieved 14 May 2006
  33. ^ Weber, Tim (2005-10-19). "Google drops Gmail address in UK". BBC News. Retrieved 2008-04-18. 
  34. ^ Bradshaw, Tim (September 2009). "The curious case of the UK’s missing Gmail". Retrieved 14 May 2010. 
  35. ^ Bullock, Greg (May 2010). "Google Mail is becoming Gmail in the UK". Retrieved 4 May 2010. 
  36. ^ Dawson, Andy (2010-05-08). "Googlemail changes to Gmail but snarls up Android phones". Bitterwallet.com. Retrieved 2011-08-12. 

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