HostGator

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HostGator.com LLC
Type Public Company
Industry Web Hosting
Founded 2002
Founders Brent Oxley
Headquarters Houston, Texas, United States
Products Web Services
Revenue $34.2 million (2008)[1]
Owners Endurance International Group
Website hostgator.com

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.[2][3]

History[edit]

HostGator was founded in 2002 by Brent Oxley, who was then a student at Florida Atlantic University.[4] By 2006, HostGator had passed the 200,000 mark in registered domains.[5]

In 2007, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot office building in Houston, Texas.[2]

In 2008, Inc. Magazine ranked HostGator at #21 in the United States and #1 in the Houston-Sugar Land-Baytown, Texas area in its list of fastest-growing companies.[6] The same year, HostGator decided to make their hosting service green hosting by working with Integrated Ecosystem Market Services.[7] Also in 2008, HostGator prepared for rising competition companies banding themselves as providing "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing. He suggested that this move increased sales by at least 30%.

2010 saw the addition of another HostGator office - this time in Austin, Texas[2]

In 2011, HostGator started operations in India as Hostgator.in by setting up a support office and data center. Its head office in India is located in Nashik, Maharashtra.

On 21 June 2012, CEO and founder Brent Oxley announced the impending sale of HostGator to Endurance International Group, and advised employees and users not to worry in part because Oxley would still own the buildings HostGator used. He said he wanted to travel the world before he had children. He was also candid about the failures in creating stable billing and registrar portions of HostGator, and hoped that Endurance might fix those features.[8]

On August 26, 2013, HostGator was one of the first companies to successfully mitigate blacklisted IP’s. A large number of IP addresses were used for email gateways on virtually every webhost in the world and were blacklisted on multiple networks. [9] As of 2013, HostGator hosts over 9 million domains.[citation needed]

Incidents[edit]

2012 social engineering attack[edit]

Further information: UGNazi § WHMCS_leak

In May 2012, the computer hacker group UGNazi claimed responsibility for hacking the web server of the web host billing software developer WHMCS in an apparent social engineering attack involving HostGator.[10][11] A member of the group Cosmo called WHMCS's hosting provider impersonating a senior employee.[12] They were subsequently granted root access to WHMCS's web server after providing information for identity verification. UGNazi later leaked publicly WHMCS's SQL database containing user information and 500,000 customer credit cards,[12] website files, and cPanel configuration.[13] After this issue WHMCS emailed members to change their passwords.

2013 Service Outages[edit]

Since its acquisition by Endurance International, Hostgator has suffered an increased incidence of server outages and downtime. Notably, on August 2, 2013 and December 31st, 2013, Endurance International Group’s data center in Provo, Utah, experienced network outages that affected thousands of customers of Bluehost,[14] HostGator,[15] HostMonster and JustHost.[16][17][18][19]

April 2014 Blackout[edit]

During the afternoon of April 16, 2014, the data center in Provo, Utah experienced a networking issue that affected customers of HostGator,[20] HostMonster & Bluehost.[21] The issue was fully rectified only after 24 hours on April 17, 2014 11.35 AM.[22]

May 2014 Blackout[edit]

There was another outage on May 19, 2014 that took nearly 9 hours to completely resolve. This problem occurred in their data center in Provo, Utah.[23]

October 2014 Blackout[edit]

During the morning of October 29, 2014 Hostgator suffered another major outage that affected their reseller accounts. The company did not immediately announce the cause of the outage, though they stated, on Facebook and their forum, that an OS upgrade was the cause of the issue. (They made the reseller sections of their forum inaccessible to the public, visible only to registered users.)[24] The server-level problems were resolved on November 2, 2014, almost five days after the outage began.[25] On November 4, 2014, users were still reporting widespread account-level database problems.[26]

References[edit]

  1. ^ "HostGator -- Business Services, inc5000 Article - Inc. Articles". Inc. Magazine. 2008. Retrieved 2010-06-17. 
  2. ^ a b c "About the Company". HostGator. Retrieved 11 August 2014. 
  3. ^ Harrell, Barry (May 25, 2010). "HostGator expanding to Austin, bringing 300 jobs". Austin-American Statesman. Retrieved 2010-06-17. 
  4. ^ "Management Team--HostGator.com". HostGator.com. Retrieved 2010-06-17. 
  5. ^ "Web Host Host Gator at 200,000 Names". 2006. 
  6. ^ "HostGator -- Business Services, inc5000 Article - Inc. Articles". Inc. Magazine. 2008. Retrieved 2010-06-17. 
  7. ^ "Host Gator Paints Itself Green". TheWhir.com. 2008. Retrieved 2008-10-06. 
  8. ^ "See you later Alligator". hostjury. 2012. Retrieved 2012-09-19. 
  9. ^ "HostGator Amongst The First Company To Successfully Mitigate Blacklisted IP’s This Year". hostucan.net. 2-13. Retrieved 2013-08-26.  Check date values in: |date= (help)
  10. ^ "UGNazi Leaks 1.7 GB of Data from WHMCS Servers". News.softpedia.com. Retrieved 2013-08-18. 
  11. ^ Samson, Ted (22 May 2012). "Hacker group UGNazi leaks and deletes billing service's database". InfoWorld. Retrieved 22 November 2013. 
  12. ^ a b "Hackers Impersonate Web Billing Firm's Staff To Spill 500,000 Users' Passwords And Credit Cards". Forbes. Retrieved 2013-08-18. 
  13. ^ Leyden,, John (22 May 2012). "Titsup WHMCS calls the Feds after credit-card megaleak". The Register. Retrieved 22 November 2013. 
  14. ^ Warren, Christina (August 2, 2013). "Bluehost, HostGator and HostMonster Go Down". Mashable. Retrieved 16 February 2014. 
  15. ^ "network-outage-multiple-servers". Hostgator. Retrieved 31 December 2013. 
  16. ^ "Bluehost, Hostmonster and Others Taken Down For A Day". New Times Reporter. Aug 2, 2013. Retrieved 16 February 2014. 
  17. ^ "Bluehost, HostMonster, And HostGator Websites Go Down Following Maintenance Issue". The Inquisitr News. August 2, 1013. Retrieved 16 February 2014. 
  18. ^ Miller, Rich (August 2, 2013). "Major Outage for BlueHost, HostGator, HostMonster". Data Center Knowledge. Retrieved 16 February 2014. 
  19. ^ HENDERSON, NICOLE (August 2, 2013). "Network Issues Cause HostGator, Bluehost and HostMonster Provo Data Center Outage". Retrieved 16 February 2014. 
  20. ^ "Network Outage: Provo". Hostgator. 16 April 2014. Retrieved 16 April 2014. 
  21. ^ "Bluehost, HostMonster and HostGator Face Downtime". Keith. 23 April 2014. Retrieved 23 April 2014. 
  22. ^ Arun, Thomas. "Hostgator Network Outage". 
  23. ^ Valant, Sean (19 May 2014). "Network Outage : Provo DC". Hostgator Forums. Retrieved 19 May 2014. 
  24. ^ http://forums.hostgator.com/oct-29-02-00-emergency-maintenance-t328219.html?t=328219
  25. ^ http://forums.hostgator.com/oct-29-02-00-emergency-maintenance-p533335.html#post533335
  26. ^ http://forums.hostgator.com/your-solution-outage-restore-sites-back-p533422.html#post533422

External links[edit]