Humana

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Humana Inc.
Public
Traded as NYSEHUM
S&P 500 Component
Industry Managed health care
Founded Louisville, Kentucky (1961)
Headquarters Humana Building
Louisville, Kentucky, United States
Key people
David A. Jones, Sr. and Wendell Cherry, co-founders
Bruce Broussard, CEO and President
Revenue
  • Increase US$ 41.313 billion (2013) [1]
  • Increase US$ 39.126 billion (2012) [1]
  • Increase US$ 2.061 billion (2013) [1]
  • Decrease US$ 2.016 billion (2012) [1]
  • Increase US$ 1.231 billion (2013) [1]
  • Decrease US$ 1.222 billion (2012) [1]
Total assets
  • Increase US$ 20.735 billion (2013) [2]
  • Increase US$ 19.979 billion (2012) [1]
Total equity
  • Increase US$ 9.316 billion (2013) [2]
  • Increase US$ 8.847 billion (2012) [1]
Number of employees
52,000 (1Q 2014)[3]
Website www.humana.com

Humana Inc. is a Louisville, Kentucky-based for-profit health insurance company. As of 2014 Humana has had over 13 million customers in the U.S.,[4][not in citation given] reported a 2013 revenue of US$41.3 billion,[5] and has had over 52,000 employees.[3][not in citation given] In 2013, the company ranked 73 on the Fortune 500 list, which made it the highest ranked (by revenues) company based in Kentucky. It has been the third largest health insurance in the nation.[6]

The U.S. Dept. of Health and Human Services investigated Humana in 2009 for sending flyers to MediCare recipients that the AARP characterized as deceptive. The company's managed care model has also been criticized for ethical lapses and limitations.

History[edit]

1961-1983: Nursing homes and hospitals[edit]

Lawyers David A. Jones, Sr. and Wendell Cherry founded a nursing home company in 1961. The company known in 1968 as Extendicare Inc, became the largest nursing home company in the United States. In 1972, Jones and Cherry sold the nursing home chain, to purchase hospitals.[7]

In 1974, the partners changed the corporate name to Humana Inc.[7] It grew in the following years, both by business and in 1978 through the takeover of American Medicorp Inc., which doubled the company's size, and growing into the world's largest hospital company in the 1980s.[citation needed] During the mid-1970s, the company used a fast-track construction process to complete and open one hospital a month.[citation needed] During this period, Humana developed the double corridor model for hospital construction. This design minimized the distance between patients and nurses by placing nursing support services in the interior of the building with patient rooms surrounding the perimeter.[citation needed]

1984-present: Health insurance[edit]

As the American health care system changed in the 1980s, "one of its hospitals in Arizona lost a contract with the largest health-maintenance organization in the area [and] Humana created its own health insurance plan.[7]

In 1993, Humana had become the largest hospital operator in the country owning 77 hospitals. Humana executives spun off hospital operations from health insurance operations, to create Galen Health Care. The following year they sold the 73 hospitals of Galen Health Care Inc. to Nashville-based Columbia Hospital Corporation of America for $3.4 billion.[7]

In 1998, one year after Jones has stepped aside as CEO, United Healthcare made an unsuccessful attempt to acquire Humana.[7] United's effort failed when it reported an almost billion-dollar quarterly loss.[citation needed]

In 2005, Humana entered into a business partnership with Virgin Group, offering financial incentives to members for healthy behavior, such as regular exercise.[citation needed]

On November 16, 2006, The Centers for Disease Control and Prevention (CDC) and Humana Inc. partnered to expand on traditional private-sector approaches to population health management.[8]

In 2006, Humana launched an education campaign to market Medicare Advantage (MA) and Prescription Drug Plans (PDP) nationwide to Medicare eligible consumers, following the passage of the Medicare modernization act.[citation needed] The same year Humana launched RightSource, a national mail-order retail pharmacy business.[7] In its March 2008 issue, Fortune Magazine named Humana one of the Top 5 Most Admired Healthcare Companies in the United States.[9]

In 2010, Humana bought Texas-based Concentra Inc., which owns urgent-care and physical therapy centers, for $790 million, effectively returning to health care services.[7] In May 2011, Humana announced it would be using mobileStorm to transmit protected health information to patients.[10]

In March 2015, Humana announced the sale of Concentra to private equity firm Welsh, Carson, Anderson & Stowe and Select Medical Holdings Corporation for about $1 billion, with proceeds to fund a "$2 billion share buyback program and other corporate spending".[11]

Corporate affairs[edit]

Locations[edit]

The Humana Building in Louisville, Kentucky is an example of postmodern architecture designed by Michael Graves and completed in 1985.

Humana's mail-order facility, RightSourceR has operated out of Phoenix, Arizona and West Chester, Ohio.Humana's call centers are located in Cincinnati, Ohio and other areas.

Sponsorship[edit]

PGA Tour player David Toms[citation needed] and LPGA player Nancy Scranton are both spokespeople for Humana.[12] Humana is the official health benefits provider of the PGA Tour and Champions Tour.

The Humana Distaff Handicap is a Grade 1 race for thoroughbred fillies and mares, four-years-old and up. The race is run each spring on Kentucky Derby day at Churchill Downs and set at a distance of 7 furlongs for a purse of $250,000.[citation needed]

Humana is the presenting sponsor of the Grand Ole Opry.[13]

Since 1979 Humana has been a principal sponsor of the annual Humana Festival of New American Plays in Louisville, Kentucky.[14]

Humana Military Healthcare Services[edit]

In 1993 Humana founded Humana Military Healthcare Services (HMHS) as a wholly owned subsidiary.[7]

From 2004-2009, HMHS was the managed care contractor for the Department of Defense Military Health System TRICARE South Region.[citation needed] In 2009, HMHS' Managed Care Support Contract was awarded to United Military and Veterans Services, a subsidiary of UnitedHealth Group. HMHS protested that decision and the Government Accountability Office upheld the protest in late 2009.[citation needed] In 2011, HMHS regained the five-year contract to administer benefits to soldiers and military families in the South region, a contract worth $23.5 billion.[7]

Controversy[edit]

In 1987, Humana sued NBC over a story line in the television medical drama St. Elsewhere whereas the hospital was to be sold to a for-profit medical corporation and renamed "Ecumena", with subsequent changes to the hospital, both positive and negative, emanating from that change. Humana was successful at forcing NBC into showing a disclaimer at the beginning of the September 30 episode saying that the drama had no connection whatsoever with Humana.[15]

On May 30, 1996, Linda Peeno, a physician who was contracted to work for Humana for nine months, testified before Congress as to the downside of managed care. Peeno said she was effectively rewarded by her employer for causing the death of a patient, because it saved the company a half-million dollars. Peeno stated that she felt the "managed care" model was inherently unethical.[16]

In 1999 season One of Michael Moore's The Awful Truth (TV series) featured Humana refusing to pay for a diabetic patient with pancreatic failure needing a transplant.[17] A contradictory policy stated that all of this man's diabetes related expenses were covered by his plan, but another section stated that it did not cover organ transplants. Moore conducted a fake funeral on the front steps of the Humana building and three days later, Humana changed their policy and authorized the man's treatment..[citation needed]

Michael Moore's 2007 documentary Sicko used the video of Linda Peeno's testimony. On June 28, 2007, Humana declared that Peeno was never a Humana "associate" (permanent, full-time employee), but rather a "part-time contractor". Humana disputed portions of her Congressional testimony by saying that because the patient's healthcare plan did not cover heart transplants, denial of coverage was valid.[18]

On September 21, 2009 the U.S. Department of Health and Human Services opened an investigation into Humana mass mailings to elderly Medicare recipients.[19] The mail was made to appear to contain official information about Medicare Advantage and prescription drug benefit information, but instead alleged that core Medicare benefits could be cut by the Obama administration's healthcare reform,[20] a claim refuted by John Rother, AARP's executive vice president.[21] Douglas Elmendorf, the head of the Congressional Budget Office (CBO) supported the claim that Medicare benefits could be cut,[22] but his comments were in reference to just one of several congressional bills. CBO estimates of another healthcare reform bill found that changes to premiums would vary.[23] The Centers for Medicare and Medicaid Services instructed Humana to cease all such mailings to Medicare plan members pending an investigation.[20] HHS Secretary Kathleen Sebelius, in a letter to the insurance industry, threatened that bad actors may be excluded from new health insurance markets that were to open in 2014. Senate Republicans pointed out in a letter to Sebelius, that a 1997 directive from the Centers for Medicare and Medicaid Services explicitly allowed HMOs to tell members about legislation and urge them to express opinions.[citation needed]

See also[edit]

References[edit]

  1. ^ a b c d e f g h "HUMANA INC 2013 Annual Report Form (10-K)" (XBRL). United States Securities and Exchange Commission. February 19, 2014. 
  2. ^ a b "HUMANA INC 2014 Q1 Quarterly Report Form (10-Q)" (XBRL). United States Securities and Exchange Commission. May 7, 2014. 
  3. ^ a b "Humana Announces New Corporate Social Responsibility Goals and Issues Report on Recent Progress (press release)". Humana, Inc. 17 April 2014. Retrieved 28 May 2014. 
  4. ^ "Humana Reports First Quarter 2014 Financial Results; Reaffirms 2014 Financial Guidance". Humana Inc. Retrieved 28 May 2014. 
  5. ^ "Financial Statements for Humana Inc". Google.com. 2013-12-31. Retrieved 2012-05-06. 
  6. ^ "Fortune 500 2013". Money.cnn.com. Retrieved 28 May 2014. 
  7. ^ a b c d e f g h i Steve Ivey and Ed Green (11 November 2011). "Humana's history has been one of recognizing opportunities". American City Business Journals. Retrieved 23 March 2015. 
  8. ^ "CDC and Humana Partner to Create Next Generation of Public Health; Alliance to Leverage Private-Sector Resources to Address Chronic Diseases". Humana. November 16, 2006. 
  9. ^ "America's Most Admired Companies 2008: Industry: Health Care: Insurance, Managed Care | FORTUNE". Money.cnn.com. 2008-03-17. Retrieved 2009-08-05. 
  10. ^ mobileStorm Launches First HIPAA-Compliant, Cloud-based mHealth Communication Platform; Announces Humana as a Beta Client. Smart Phone Health Care. May 27, 2011.
  11. ^ "Humana to sell Concentra medical center unit for $1 billion". Reuters. 23 March 2015. Retrieved 23 March 2015. 
  12. ^ "LPGA's Nancy Scranton Becomes Humana Ambassador; Veteran Golfer Will Offer Golfing and Lifestyle Tips Targeted to Humana's Female Audience". 
  13. ^ Grand Ole Opry sponsors
  14. ^ The Humana Foundation: Contributions to Civic and Culture - Actors Theatre of Louisville's Humana Festival of New American Plays
  15. ^ "Humana lawsuit over 'St. Elsewhere' prompts TV disclaimer by NBC". Chicago Sun-Times. 1987-10-01. Retrieved 2009-08-05. 
  16. ^ "Testimony of Linda Peeno, MD about Managed Care in the Healthcare Industry - May 30, 1996". nomanagedcare.org. Archived from the original on 2008-06-01. Retrieved 2010-10-22. 
  17. ^ Chris Kaltenbach (7 April 1999). "Moore to tell 'Awful Truth'". Baltimore Sun. Retrieved 23 March 2015. 
  18. ^ "Humana issues statement on Moore's 'Sicko'". Business First. 2007-06-28. Retrieved 2007-07-07. 
  19. ^ Medicare Probes Humana's Letter To Patients About Effects Of Health Reform Medical News Today, 23 September 2009[dead link]
  20. ^ a b Dawn Teo Humana Mailer Targets Elderly, Claims Medicare Benefits To Be Cut Huffington Post. 2009-09-16.
  21. ^ King, Neil (2009-08-25). "GOP Tees Up Medicare Manifesto". wsj.com. Retrieved 2010-10-22. 
  22. ^ Budget chief says Medicare benefits could be cut Erica Werner, Associated Press. September 23, 2009
  23. ^ The Effect of H.R. 3200 on Medicare Part D Premiums Congressional Budget Office, Director's Blog. August 28, 2009

External links[edit]