ISO/TC 176

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ISO/TC 176 is Technical Committee 176 of the International Organization for Standardization (ISO), responsible for Quality management and quality assurance - the ISO 9000 family of standards.

Overview[edit]

The scope of the committee is ‘Standardization in the field of quality management (generic quality management systems and supporting technologies), as well as quality management standardization in specific sectors at the request of the affected sector and the ISO Technical Management Board’.

Membership is open to any national body, in much the same way as membership in either of the two parent organizations. A member can be either participating (P) or observing (O) and the difference is mainly the ability to vote on proposed standards and other products. Other organizations participate as Liaison Members, some internal to ISO and IEC and some external. There is no requirement for any member body to maintain either (or any) status on all of the sub-committees. Sub-committees, working groups, task groups and other bodies can be created to deal with new situations or disbanded if the area of work is no longer relevant.

Secretariat: Standards Council of Canada (SCC)

ISO committees in liaison: ISO/IEC JTC 1/SC 36, ISO/TC 22, ISO/TC 34/SC 17, ISO/TC 37, ISO/TC 46/SC 11, ISO/TC 69, ISO/TC 207, ISO/TC 210, TMB/WG SR, ISO/CASCO

IEC committees in liaison: IEC/IECQ-CMC, IEC/TC 56

Organizations in liaison: AKMS, ASQ, CI, CLEPA, EAQUALS, EC, EOQ, FIDIC, IAEA, IAF, ILAC, INLAC, IPC, IQNet, ITC, OAS, QuEST, SEMATECH, WASPaLM, WHO

Working Groups:

  • ISO/TC 176/CAG: Chairman's Advisory Group
  • ISO/TC 176/TF 1: Strategic planning
  • ISO/TC 176/CAG 2: SPTF: Strategic Planning Task Force
  • ISO/TC 176/TG: Portfolio Management

Subcommittees[edit]

Most work is done by subcommittees (SC) dealing with a particular field. The subcommittees usually have several working groups (WG). Large WGs can have task groups (TG). The Subcommittees are:

  • ISO/TC 176/SC 1: Concepts and terminology
  • ISO/TC 176/SC 2: Quality systems
  • ISO/TC 176/SC 3: Supporting technologies

ISO/TC 176/SC 1: Concepts and terminology[edit]

  • ISO/TC 176/SC 1/WG 1: Development of ISO 9000
  • ISO/TC 176/SC 1/WG 2: Consistency of use of concepts, terms and definitions in ISO/TC 176 standards
  • ISO/TC 176/SC 1/WG 3: Harmonization of terms and definitions with other bodies

Secretariat: Association française de Normalisation (AFNOR)

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/TC 37, ISO/TC 37/SC 2, ISO/TC 69/SC 1, ISO/TC 184/SC 5, ISO/TC 207/SC 1, ISO/CASCO

IEC committees in liaison: IEC/TC 1, IEC/TC 56

Organizations in liaison: EC, ILAC, INLAC, OIML, QuEST, WHO

Published Standards:

  • ISO 9000:2005 Quality management systems—Fundamentals and vocabulary

ISO/TC 176/SC 2: Quality systems[edit]

  • ISO/TC 176/SC 2/TG 2: Strategic planning and operations (SPOTG)
  • ISO/TC 176/SC 2/TG 3: Quality management principles
  • ISO/TC 176/SC 2/WG 22: Interpretations
  • ISO/TC 176/SC 2/WG 24: Revision of ISO 9001

Secretariat: BSI

Twinned secretariat: Standardization Administration of China (SAC)

ISO committees in liaison: ISO/IEC JTC 1/SC 7, ISO/TC 20, ISO/TC 34, ISO/TC 67, ISO/TC 207/SC 1, ISO/TC 210

IEC committees in liaison: IEC/IECQ-CMC, IEC/TC 56

Organizations in liaison: AKMS, CI, CLEPA, EC, EOQ, FIDIC, FUNDIBEQ, IAF, IATF, IEC, IIOC, ILAC, INLAC, IPC, IPMA, IQNet, NORMAPME, OIML, QuEST, CQI, WHO

Published Standards:

  • ISO 9001:2008 Quality management systems—Requirements
  • ISO 9004:2009 Managing for the sustained success of an organization—A quality management approach
  • ISO 10005:2005 Quality management systems—Guidelines for quality plans
  • ISO 10006:2003 Quality management systems—Guidelines for quality management in projects
  • ISO 10007:2003 Quality management systems—Guidelines for configuration management

ISO/TC 176/SC 3: Supporting technologies[edit]

  • ISO/TC 176/SC 3/WG 1: Measuring equipment
  • ISO/TC 176/SC 3/WG 9: Guidelines for qualification of management system consultants
  • ISO/TC 176/SC 3/WG 10: Complaints handling
  • ISO/TC 176/SC 3/WG 11: Guidelines for managing the economics of quality
  • ISO/TC 176/SC 3/WG 14: Monitoring and Measuring Customer Satisfaction
  • ISO/TC 176/SC 3/WG 15: Guidelines for participation and competences of people
  • ISO/TC 176/SC 3/WG 16: Joint WG with ISO/TC 207/SC2 for the revision of ISO 19011
  • ISO/TC 176/SC 3/WG 17: Guidelines for business-to-consumer electronic commerce transactions

Secretariat: Nederlands Normalisatie-instituut (NEN)

ISO committees in liaison: ISO/IEC JTC 1/SC 27, JTC 1/SC 27, ISO/TC 46/SC 11, ISO/TC 69, ISO/TC 69/SC 7, ISO/TC 207/SC 2, ISO/CASCO

IEC committees in liaison: None

Organizations in liaison: EC, EOQ, INLAC, NORMAPME, OECD, OIML

Published Standards:

  • ISO 10001:2007 Quality management—Customer satisfaction—Guidelines for codes of conduct for organizations
  • ISO 10002:2004 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
  • ISO 10003:2007 Quality management—Customer satisfaction—Guidelines for dispute resolution external to organizations
  • ISO/TS 10004:2010 Quality management—Customer satisfaction—Guidelines for monitoring and measuring
  • ISO 10012:2003 Measurement management systems—Requirements for measurement processes and measuring equipment
  • ISO/TR 10013:2001 Guidelines for quality management system documentation
  • ISO 10014:2006 Quality management—Guidelines for realizing financial and economic benefits
  • ISO 10015:1999 Quality management—Guidelines for training
  • ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
  • ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
  • ISO 19011:2002 Guidelines for quality and/or environmental management systems auditing

See also[edit]

References[edit]

External links[edit]