Sheraton Park Hotel was built by Adyar Gate Hotels Limited (AGHL), a hotel company which owns three hotels in India, the other two being 104-room Welcom Hotel Grand Bay in Vizag and 67-room Fortune Hotel Sullivan Court in Ooty. Incorporated in 1970 (as a private limited entity), the company was originally promoted by T. T. Vasu (one of the promoters of T. T. Krishnamachari group, also known as the TTK group) and K. R. Veerappan. In 1975, the company became a public limited company. There were no operations in the company until 1979, when a group of NRIs took controlling interest in AGHL and started construction of the hotel in Chennai in 1981, which is the flagship property of the company. The hotel commenced operation with a tie-up with Holiday Inn.
Originally built as "Adyar Gate Hotel" by AGHL, the 250-room hotel was taken over by ITC Hotels Limited in February 1985, when the controlling stake in the company was acquired by Goyal family, the present promoters, for a sum of 30 million. The group then renamed the hotel as Sheraton Park Hotel & Towers with tie up with Starwood for using the Sheraton brand. All the three properties of AGHL are managed by ITC Hotels.
The hotel consists of a 6-storied building, an adjacent 8-storied tower block and a 2-storied service block. The hotel has 283 rooms including 38 suites and 5 restaurants. Of the 283 rooms, about 140 rooms are located in the tower wing of the hotel. Restaurants and bars include Dakshin (Indian cuisine restaurant), The Residency (International cuisine restaurant in an Edwardian era setting), Khyber (the poolside barbecue), Cappuccino (the 24-hr international coffee shop located at Lobby level overlooking the poolside), the Westminster bar (located at Lobby level and overlooking the poolside), the Dublin (bar and Irish pub) and On the Rocks (international cuisine restaurant).
The hotel has 8 meeting spaces. There are 3 banquet halls offering 9,000 sq ft of meeting space to accommodate up to 500 guests, mid-size halls to accommodate 20 to 30 guests and 3 board rooms with seating capacity ranging from 20 to 50 guests. In addition, there are also 4 banquet halls offering up to 12,000 sq ft of meeting space to accommodate up to 1,200 guests and 3 board rooms with seating capacity ranging from 10 to 20 guests. The hotel's underground parking can accommodate 200 to 250 cars.