iYogi
iYogi is a remote technical support firm based in Gurgaon, India with customers in the United States, the United Kingdom, the United Arab Emirates, Australia, Canada, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia.[1] iYogi provides subscription based technical support for personal computers,[2] connected devices and peripherals, and software applications.[3] It recently launched support for devices that run on Apple's operating systems.[4] Sequoia Capital,[5] Draper Fisher Jurvetson,[6]Canaan Partners,[7] SAP Ventures [8], and SVB India Capital Partners [9] are the venture capital firms who invested in the company. In 2010, iYogi was ranked by Deloitte as amongst the three fastest growing Indian companies in the technology space.[10]. The company was also recognized by Red Herring as as one of the 100 most innovative global private companies in 2008.[11]
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[edit] History
iYogi was co-founded by Uday Challu and Vishal Dhar in 2007. iYogi deploys more than 6,000 technology staff on its global delivery platform, iMantra.[12] [13] In 2009, the firm acquired Utah-based Clean Machine Inc. and appointed its founder, Larry Gordon, as President Global Channel Sales. [14] In 2010, iYogi raised US $30 million in Series D round of funding led by Sequoia Capital with follow-on investment from existing investors. Earlier in the same year, the company had secured an investment of $15 million from Draper Fisher Jurvetson and others. [15] In September, 2011, iYogi added three independent directors, Sridar Iyengar, Subhash Lallah, and Chandra Gujadhur, to its board, raising its strength to seven. [16]
[edit] Management
Uday Challu
Vishal Dhar
Larry Gordon
Sarvesh Goorha [17]
[edit] Location and partnerships
iYogi is headquartered in Gurgaon, India, and also has an office in New York, USA. [18]
Recently iYogi entered into a partnership with the Al-Futtaim Group (Techserve), allowing the company to provide on-demand remote tech support to consumers and businesses in the Gulf Cooperation Council countries. The initial roll-out of services will begin with the United Arab Emirates, followed by other GCC countries. [19] On May 25, 2010, iYogi announced a partnership with Carbonite, an online backup solution firm, to provide online data backup solution to its customer base. [20] In the same year, iYogi and Infinite Computer Solutions (India) Limited entered into a joint agreement enabling the former to operate a service delivery center in Bangalore. [21] A partnership with Verizon Business in 2010 helped iYogi acquire an integrated IP networking and applications management solution to support its growth. [22] In Feb 2010, IBM signed a data center agreement with iYogi and followed it up with another partnership aimed at supporting the tech support firm’s expansion plans across multiple countries. [23]
[edit] References
- ^ Remote tech support
- ^ FT.com report
- ^ Cover story on Inc. Magazine
- ^ Launches support for Apple devices
- ^ Sequoia Capital
- ^ DFJ Portfolio
- ^ Canaan's investments in India
- ^ SAP Ventures' Portfolio
- ^ SVB
- ^ Winner's report- Technology Fast 50 (2010)
- ^ Winners of Red Herring 100 Global (2008)
- ^ Crunchbase Profile
- ^ Indu Business Journal
- ^ Acquisition of Clean Machine Inc.
- ^ iYogi raises $30 million
- ^ iYogi Brings On Board Three Independent Directors
- ^ iYogi's management team
- ^ [1]
- ^ Techserve and iYogi tie-up for tech support
- ^ iYogi partners with Carbonite
- ^ Infinite to set up iYogi support centre in Bangalore
- ^ Verizon Business Networking Solution Helps iYogi Deliver Superior Global Technical Support
- ^ IBM, iYogi ink deal for state-of-the-art data centre
