Released as the fourth single from Ingram's 1989 album It's Real, "I Don't Have the Heart" reached the top of the Billboard Hot 100 chart on October 20, 1990. The ballad remained at No. 1 for one week, and is his only solo number-one career hit to date. Singer Stacy Lattisaw recorded the song as well, and her version was released on Motown Records at the same time as Ingram's, although it was not as commercially successful. Steven Rosen, music publisher for peermusic, who published Jud Friedman, worked directly with Benny Medina and hired independent AC radio to help push Warner Bros. records on the song. The song went to #1 AC and caught the attention of Warners POP Radio department. At the same time Ingram hired Barry Orms as his manager who worked at Dick Scott Entertainment, home to New Kids On The Block. Just as this song was being promoted pop, radio promo guru Mark Benish at Dick Scott Entertainment called in all favors Ingram's single before he went to lead the promotion department at Interscope Records. These events were the catalyst to the success of making the song a #1 record.