|One Person company
|Headquarters||Khargar East, Mumbai India|
|Kumar Mangalam Birla
|Products||Mobile telephony, wireless broadband|
|Revenue||265 billion (US$4.2 billion) (2013–14)|
|28.79 billion (US$450 million) (2011)|
|19.68 billion (US$310 million) (2013–14)|
|Total assets||US$5.334 billion (2010)|
|Members||15.05 crore  (2014)|
Number of employees
|Parent||Aditya Birla Group (49.05%)
Axiata Group Berhad (19.96%)
Providence Equity (10.6%)
|Slogan||'An idea can change your life'|
Idea Cellular, commonly referred to as Idea, is an Indian mobile network operator based in Mumbai, India. Idea is a pan-India integrated GSM operator offering 2G and 3G services, and has its own NLD and ILD operations, and ISP license. With revenue in excess of $4 billion; revenue market share of nearly 15%; and subscriber base of over 121 million in FY 2013, Idea is India’s third largest mobile operator. Idea ranks among the top 10 country operators in the world with a traffic of over 1.5 billion minutes a day.
Initially the Birlas, the Tatas and AT&T Wireless each held one-third equity in the company. But following AT&T Wireless' merger with Cingular Wireless in 2004, Cingular decided to sell its 32.9% stake in Idea. This stake was bought by both the Tatas and Birlas at 16.45% each.
Tata's foray into the cellular market with its own subsidiary, Tata Indicom, a CDMA-based mobile provider, cropped differences between the Tatas and the Birlas. This dual holding by the Tatas also became a major reason for the delay in Idea being granted a license to operate in Mumbai. This was because as per Department of Telecommunications (DOT) license norms, one promoter could not have more than 10% stake in two companies operating in the same circle and Tata Indicom was already operating in Mumbai when Idea filed for its licence.
The Birlas thus approached the DOT and sought its intervention, and the Tatas replied by saying that they would exit Idea but only for a good price. On 10 April 2006, the Aditya Birla Group announced its acquisition of the 48.18% stake held by the Tatas at Rs. 40.51 a share amounting to Rs. 44.06 billion. While 15% of the 48.14% stake was acquired by Aditya Birla Nuvo, a company in-charge of the Birlas' new business initiatives, the remaining stake was acquired by Birla TMT holdings Private Ltd., an AV Birla family-owned company. Currently, Aditya Birla Group holds 49.05% of the total shares of the company. Malaysia based Axiata controls a 19.96% stake in the company.
On 19 May 2010, the 3G spectrum auction in India ended. Idea paid 5,768.59 crore for spectrum in 11 circles. The circles it will provide 3G in are Andhra Pradesh, Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Kerala, Tamil Nadu, Madhya Pradesh, Maharashtra & Goa, Punjab, Uttar Pradesh (East) and Uttar Pradesh (West).
On 28 March 2011, Idea launched 3G services in Gujarat, Himachal Pradesh and Madhya Pradesh. The launch cities were Ahmedabad, Shimla and Indore. This makes Idea the sixth private operator (eighth overall) to launch its 3G services in the country following Tata Docomo, Reliance Communications, Airtel, Aircel and Vodafone.
Idea currently supports up to 21.1 Mbit/s over 2G speeds of 256 kbit/s. However, different handsets support different speeds, from 384 kbit/s, 3.6 Mbit/s, 7.2 Mbit/s or 21.1 Mbit/s. Speeds also depend on the 3G plan/recharge that users opt for.
Idea cellular has announced a cut of 70% in the tariff of its 3G services.
On 23 November 2011 Idea Cellular launched two affordable 3G handsets in India: Idea 3G Smartphone Blade priced at 7,992 and Idea 3G Smartphone priced at 5,850. Both handsets are based on Android 2.2 Froyo.
Idea has also launched a Dual-SIM Android smartphone in India on 15 June 2012 named as Idea ID-918 at a price point of Rs. 5,994 ($108 approx.) It features Android v2.3 OS, 3.2-inch capacitive touchscreen, 3G, Wi-Fi and 3.2 MP rear facing camera.
On 5 March 2013, Idea launched another 3G smartphone called Idea Zeal 3G which is a Dual SIM phone with 3 Megapixel camera.
Pan-India 3G coverage
Airtel, Vodafone and Idea have begun collaborating to provide 3G coverage to their customers pan India. The agreement aims to provides for these companies to offer 3G services to their customers in circles where they have not won any spectrum. It is expected that the 3 companies will be able to provide 3G services in all circles in India except Orissa where the three have not won any spectrum.
Idea's 3G service is currently available in the following cities in 14 telecom circles
Idea’s 3G service recently launched in Mumbai with 3G network sharing agreement with Airtel. [Idea has launched 3G services in Chennai, Delhi & NCR network sharing with Vodafone.
Total number of subscribers for Idea stood at 141.84 million at the end of August 2014.
Idea leads all other telecom operators in India in the MNP (Mobile Number Portability) race, with a net gain of 1,031,380 subscribers as on 31 August 2011.
Idea also leads all other competitors in having the most active subscriber base, scoring highly on the VLR statistics. Visitor Location Register (VLR) is basically a temporary database of the subscribers who have roamed into the particular area, which it serves. Each base station in the network is served by exactly one VLR; hence a subscriber cannot be present in more than one VLR at a time.
The company has its retail outlets under the "My Idea" banner. The company has also been the first to offer flexible tariff plans for prepaid customers. It also offers GPRS services in urban areas.
IDEA Cellular has been recognized as the 'Most Customer Responsive Company' in the Telecom sector, at the prestigious Avaya GlobalConnect Customer Responsiveness Awards 2010.
Awards and recognitions
In 2013, Idea has been listed as the second most trusted brand in the category of Mobile Telephony in the The Brand Trust Report 2013 an annual report published by Trust Research Advisory.
Idea Cellular has partnered with Indian Oil Corporation Ltd Launches Smart Gas Solution
Idea Cellular have entered into a long-term agreement for servicing over 82 million LPG consumers of ‘Indane’. As part of the agreement, Idea will extend its ‘Smart Gas Solution’ service to enable end-to-end automation on refill delivery process of IOCL. The process starts from initiating booking request, billing, etc. and ends with delivery of LPG cylinder with regular updates to consumers, across the country.
Idea smart gas
Covering over 82 million consumers and over 7,000 distributors delivering more than 1.5 million LPG cylinders everyday, Idea’s ‘Smart Gas Solution’ service agreement with IOCL, for a period of two years, is one of the largest IVR Deployment by a telecom operator, in recent times. The service allows Indane consumers to book LPG 24×7 and offers IVR and SMS based delivery status updates, without having to visit the distributor‘s outlet.Presently, the service is launched in 45 cities and would be progressively rolled out across India in the next three months.
Presently, the service is launched in 45 cities and would be progressively rolled out across India in the next three months. Idea Cellular Smart Gas Solution How it works:
Traditionally, LPG bookings were done through appointed Distributors, and customers were required to call up distributor or personally visit, to book gas. This system was plagued with inefficiencies and arbitrariness because of complete control resting with the distributor. Also, due to subsidies on LPG, there was risk of distribution malpractices. Whereas the customer faced inconveniences such as continuously busy Telephone Lines, restricted calling time and calls not being answered, the LPG companies were faced with several other challenges such as Refill cylinders meant for household supply being diverted to commercial market, leading to artificial shortage, and lack of insightful and authentic MIS.
Idea’s LPG Booking System, ‘Smart Gas Solution’, has addressed these inherent inefficiencies and reduced the scope of malpractices. Idea’s end-to-end technology based Booking and Billing system have reduced distributors’ role to only refill delivery while shifting entire refill booking under the LPG company’s direct control.This solutiom was headed by Mr George Bernard - General Manager - Enterprize Business - South
Idea Rocks India
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