Information Technology Authority
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|Sultanate of Oman
Information Technology Authority (ITA)
|هيئة تقنية المعلومات|
|Agency executives||Ali Al Sunaidy, Chairman
Ahmed Al Dheeb, Deputy Chairman
Salim Al Ruzaiqi, CEO
Information Technology Authority (ITA) is a governmental authority in Oman that is responsible for establishing and running the e-governance services in Oman.
His Majesty Vision
We have always emphasised the importance of learning and knowledge and we have always been open to the adoption of new developments in this field. Information technology and communications have now become the main elements that move forward the development process in this third millennium; therefore, we have accorded our attention to finding a national strategy to develop the skills and abilities of citizens in this domain with the aim of further developing e-government services. We are closely following the important steps that we have made in this regard. We call upon all government institutions to speedily enhance their performance, and to facilitate their services, by applying digital technology in order to usher the Sultanate into the constantly evolving spheres for applying knowledge.
Sultan Qaboos bin Said
The Annual Session of the Council of Oman
The information Society is characterized by the profound impact of information and communication technologies (ICTs) across the socio economic, political and culture areas of society. Limitless amount of information are disseminated through ICTs worldwide and those who have no access to these technologies are left at a disadvantage, being unable to participate and share fully in the benefits of the information society. Access to ICTs is seen as an essential factor for the development and the improvement of the well-being of society.
A vital component of the vision for Oman’s Economy - ‘Oman 2020’, is to the creation of a knowledge-based economy with a focus on developing Oman’s ICT sector with an aim to activate the economic diversification plan.
As a major step forward in the country's ambitious plans to introduce E-government and create a 'digital society' the national IT strategy was devised and ITA is the apex body vested with this responsibility to implement this strategy.
ITA was formed as a legal autonomous body affiliated to the Minister of National Economy for this purpose through the Royal Decree 52/2006. As set in the Royal Decree, the Information Technology Authority aims at consolidation and activation of government policies to transform the Sultanate into a knowledge–based economy for achievement of social and economical benefits to the Omani society by using this technology “within” the policies of economic diversification and sustained development.
With this ambitious vision we set forward with our mission, and take the opportunity to connect and communicate with you online through this website. We encourage your interactions with us on matters of mutual interest and together let us nourish the Sultanate in harnessing Information and Communication Technologies (ICT) for overall progress of the nation.
Dr. Salim Sultan Al Ruzaiqi
Chief Executive Officer, ITA
ITA works with a vision to transform the Sultanate of Oman into a sustainable Knowledge Society by leveraging Information and Communication Technologies to enhance government services, enrich businesses and empower individuals.
Information Technology Authority (ITA) is pioneering the implementation of eOman. eOman comprises a wide range of initiatives and services that are designed and created to improve the efficiency of government services, enhance the activities of businesses and empower individuals with skills and knowledge, to meet society’s needs and expectations and to direct Oman towards becoming a sustainable Knowledge-based Economy.
ITA is working towards transforming Oman through the following key initiatives:
-Setting up a unified e-Government architecture including IT infrastructure, applications and shareable databases of services and public information. Connecting the entire Omani government via a secure electronic information network. -Availing broadband communications throughout the Sultanate to individuals and businesses. -Creating an IT governance framework, standards and guidelines for national ICT infrastructure, and a security framework. -Simplifying and streamlining all government processes by business process reengineering. -Enabling customer-centric e-Government services for both individuals and businesses and streamlining them within the common IT infrastructure. -Enabling easy access to timely and relevant public information accessible to all through a wide range of delivery channels. -Developing plans and policies for training and development of human resources in IT while enhancing existing competencies. -Empowering consumers with IT skills and knowledge through awareness and training campaigns and enabling them to perform their duties more efficiently and conveniently. -Deploying ICT education and training programs suitable for various segments of the society based on systematic studies and comprehensive planning. -Creating formal and informal communication channels between government organizations, academic institutions, private sector and individuals.
As stipulated in the Royal Decree, the Information Technology Authority aims at consolidation and activation of government policies to transform the Sultanate into a knowledge–based economy for achievement of social and economical benefits to the Omani society by using this technology ‘within’ the policies of economic diversification and sustained development.
In order to achieve its objectives ITA will undertake the following policies:
-Taking necessary actions to achieve co-operation & co-ordination between state administrative apparatus units the private sector and ITA with regard to IT projects for the benefit of citizens and investors. -Carry out electronic Oman basic structure projects and supervise implementation of information technology projects of all administrative apparatus units of State and electronic services connected there with. -Undertake the preparation of regulations and measures necessary to implement the rules by administrative apparatus units of State for the fulfilment of digital Oman society requirements and realization of integration between these units to electronically deliver their services. -Carry out the issuance of rules and procedures necessary to safeguard the Systems in case of unexpected events. -Embark on setting up and implementation of information technology awareness programs to ensure publicity of use of electronic government services to realize the objectives of digital Oman society. -Conduct periodic survey and evaluate investments in information technology sector to determine future needs to attract foreign capital to invest in this sector. -Provide consultancy and other services to State administrative apparatus units in the field of information technology. -Supervise developmental expenditure allocated to information technology in the budgets of State administrative apparatus units in co-ordination with the concerned authorities. -Approval of reports and statistics related to information technology prepared by state administrative apparatus units before its publication. -Fixing measures necessary to keep the information to ensure easy sharing and auditing thereof and to preserve its secrecy and the procedures connected therewith. -Design and develop the regulatory procedures and appropriate measures in the field of information technology to ensure its implementation by State administrative apparatus units. -Preparation of feasibility studies regarding tenders and consultancy services necessary to conclusion of information technology projects contracts by State administrative apparatus units in co-ordination with the concerned authorities, and participation in evaluation of offers submitted in this regard. Preparation of a register for enlisting experts, consultants, contractors and other providers of information technology services to State administrative apparatus units who have satisfied the requirements specified by the Authority. -Human resources plans and training of employees in the field of information technology for the purpose of developing skill and competence. -Performance of experts and consultants and contractors and others registered with the authority. -Contracts of State administrative apparatus units regarding information technology, including programs and services of international status. -Represent the Sultanate in the international and regional conferences and forums in the field of information technology in co-ordination with ministries and other governmental authorities.
Main Strategic Directions
Realizing His Majesty’s grand vision of transforming Oman into a sustainable knowledge based economy began with setting the economic vision for the Sultanate towards the year 2020 to which the Digital Oman Strategy, endorsed in March 2003, contributes in terms of developing the Omani Digital Society and e-government.
In His address to Oman Council in November 2008, His Majesty stated: “Giving attention to human resources, including the provision of the various tools required to enhance their performance, incentives to develop their capabilities, diversifying their creative talents and to improving their scientific and practical qualifications, is the basis of real development and the cornerstone in its structure which is based on solid foundations.”
His Majesty also directed the Government to simplify processes, adopt technology in its daily operation, and focus on electronic delivery of its services.
Accordingly, the e.oman strategy was revised to place more focus in next five years on the following areas: