InnoPath Software

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innoPath Software
Industry Device management software
Founded Sunnyvale, California, USA (2003)

innoPath Software is a software company that provides mobile device management technology to wireless operators and mobile device manufacturers. The technology enables operators to remotely connect, configure, troubleshoot and secure end-user mobile devices.[citation needed]


innoPath was founded in 1999 as DoOnGo Technologies. It relaunched in 2003 as InnoPath with FOTA deployments in Japan, soon spreading to Tier 1 operators in North America. In fact, InnoPath was the first company to deploy FOTA commercially. Today, the focus is more on mobile device management. InnoPath is a founding member of the Open Mobile Alliance and part of the OMA Device Management Working Group, and through these associations has donated more than 70 submissions of proprietary source code. InnoPath is also a member/participant of the following industry organizations: LiMo Foundation, CTIA - The Wireless Association, GSMA/Mobile World Congress, the Wireless Informatics Forum, WiMAX Forum, and the Symbian Foundation.


innoPath is headquartered in Sunnyvale, California, USA, with international offices worldwide, including Nacka, Sweden; Beijing, China; Richmond, London, United Kingdom; Tokyo, Japan; and Seoul, Korea.


John Fazio- President & CEO
Dave McCroskey- Vice President, Global Ops
Mark Fazio- Vice President, Worldwide Sales
Chantal Rankowicz- Vice President, Finance


innoPath device management clients have been deployed on over 170 million devices worldwide by manufacturers including Samsung, Nokia, LG and Pantech. InnoPath servers have been deployed internationally at Tier 1 operators including AT&T, China Unicom, KDDI, T-Mobile, Verizon and more.[citation needed]

innoPath launched ActiveCare in February 2009 with the tagline “the reinvention of customer care”. They claim it provides a solution to address one of an operator’s largest operational expenses – customer care.[citation needed]

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