|Industry||Telecom Service - Domestic|
|Key people||Kevin O'Hara, President and CEO|
|Products||Data Networking and Internet
Managed and Cloud Services
Colocation and Equipment
Integra is a privately-owned provider of fiber-based, carrier-grade networking, communications and technology solutions, headquartered in Portland, Oregon, United States. Founded in 1996, the company is a facilities-based providers of communication and networking services and serves 35 metropolitan markets in the United States. While the company has expanded to serve large enterprise customers, Integra continues to serve small and medium-sized businesses.  As of 2012, the privately held company had annual revenues of $594.4 million with approximately 2,300 employees company-wide. 
The company was founded in 1996 through the acquisition of OGI Telecomm, a shared tenant provider formed in 1984 to provide voice and data services to the Oregon Graduate Institute (then based in unincorporated Washington County) and businesses in the AmberGlen Business Park, a nearby office park. The company became Integra Telecom in 1998.
By the year 2000 Integra had grown to annual revenues of $42 million, and grown to around $150 million in 2005. Integra Telecom doubled in size through the acquisition of Electric Lightwave (ELI) from Citizens Communications (later renamed Frontier Communications) in 2006, and in 2007 acquired Eschelon Telecom, which again doubled the size of the company. ELI was purchased for $243 million in cash as well as an assumption of $4 million in debt in a deal that closed on August 1, 2006. The Eschelon purchase was for $566 million in cash and $144 million in assumed debt.
In 2007, Integra had 1,100 employees and annual revenues of $340 million before their purchase of Eschelon. That year they moved part of their operations into the 20-story Lloyd Center Tower in Portland's Lloyd District on the city's eastside. This is near their headquarters at the 1201 Lloyd Building. By 2009 the company had grown to annual revenues of more than $680 million and employed more than 550 people at their headquarters and 2,300 people across the company. In 2009, the company brought in new investors to reduce its debt load by approximately $600 million. Integra accumulated much of the debt due to its earlier acquisitions, and faced the possibility of bankruptcy due to breaching covenants in its loan agreements.
In 2011, Kevin O'Hara became the third chief executive officer of the company that year when he was named to replace Tom Casey in December. Since then, Integra has marked a return to financial stability along with substantial growth for the company’s network assets Ethernet-based product portfolio and service offerings. By the end of 2012, Integra had expanded its enterprise and wholesale customer base, contributing to an increasingly diversified customer and revenue mix. Integra also renamed its Electric Lightwave subsidiary to Integra Wholesale to reflect its longstanding integration into Integra's business.  The company also announced the completed acquisition of equity interests previously held by Goldman, Sachs & Co., Integra’s largest shareholder, by investment funds affiliated with Searchlight Capital Partners, L.P. (collectively, “Searchlight”).
In 2013, Integra closed a new $845 million senior secured credit facilities, including a $60 million revolving credit facility (undrawn at closing), a $585 million first lien term loan due 2019 and a $200 million second lien term loan due 2020. The net proceeds from the new credit facilities were used to refinance Integra’s previously outstanding term loan and bonds, and for general corporate purposes. To better align with its expanded market focus, Integra re-branded in February 2013 and introduced a new company logo and tagline, “Technology You Trust. People You Know.”
Products and Services
Integra owns and operates a fiber optic network consisting of a 5,000-mile long-haul fiber-optic network, 3,000 miles of metropolitan fiber and a nationwide IP/MPLS network. Additionally, the company offers data networking and high-speed Internet, managed and cloud services, voice communications, colocation and equipment and business bundles to small-to-medium businesses as well as large enterprises in 35 metropolitan markets including cities in Arizona, California, Colorado, Idaho, Minnesota, North Dakota, Oregon, Montana, Nevada, Utah and Washington.
Data networking and Internet: Integra provides data and Internet solutions for single and multi-location businesses including MEF Certified Ethernet Services (E-Line and E-LAN), IP/MPLS VPN Solutions, Wavelength Services, Dark Fiber and private lines.
Managed and cloud services: Integra’s managed and cloud services portfolio includes hosted and managed voice offerings, Cloud Firewall Service, Collaboration & Messaging and online data storage.
Voice communications: Including TDM and IP, Integra provides Hosted Voice, Managed Voice, SIP Trunking, voice equipment, traditional voice and conference calling for business customers.
Colocation and equipment: In addition to communications and data solutions, Integra offers colocation, voice and data equipment.
Business bundles: Integra’s business packages for small and medium-sized businesses include voice communications, Internet and collation and messaging products.
- Steeves, Rich (April 18, 2013). "Integra Experiences Record Growth, Undergoes a Transformation". TMC.net. Retrieved 2013-06-24.
- Rogoway, Mike (February 25, 2013). "Integra Telecom borrows $785 million to refinance debt; credit outlook improves". The Oregonian. Retrieved 20 May 2013.
- Earnshaw, Aliza (May 12, 2006). "Integra, Lightwave ready to meld products, cultures". Portland Business Journal. Retrieved 2009-07-23.
- Siemers, Erik (February 27, 2013). "Integra Telecom now just Integra". Portland Business Journal. Retrieved 22 March 2013.
- Rogoway, Mike (July 22, 2009). "Integra brings on new investors to cut debt". The Oregonian. Retrieved 2009-07-23.
- Earnshaw, Aliza (March 20, 2007). "Integra swells with Eschelon purchase". Portland Business Journal. Retrieved 2009-07-23.
- "Integra Telecom completes buy of Electric Lightwave". Portland Business Journal. August 1, 2006. Retrieved 2009-07-23.
- Culverwell, Wendy (August 24, 2007). "Fresh off some big moves, Integra signs large lease". Portland Business Journal. Retrieved 2009-07-23.
- "Integra Telecom restructures debt". Portland Business Journal. July 22, 2009. Retrieved 2009-07-23.
- "Integra Telecom reduces debt, adds shareholders". Portland Business Journal. November 20, 2009. Retrieved 22 November 2009.
- Rogoway, Mike (December 17, 2011). "Integra Telecom's new CEO seeks to bring stability to the Portland company". The Oregonian. Retrieved 19 December 2011.
- Buckley, Sean (October 10, 2012). "Integra Telecom names Comcast exec Martha Tate as its new wholesale chief". Fierce Telecom. Retrieved 2013-06-24.
- Buckley, Sean (November 9, 2012). "Integra Telecom Q3 earnings rise on strategic business sales". FierceTelecom. Retrieved 20 May 2013.
- Amato, Michael (February 7, 2013). "Integra Telecom Said to Set Rate on $780 Million of Term Loans". Bloomberg Businessweek. Retrieved 20 May 2013.
- Integra makes milestone - Portland Business Journal