Integrated workplace management system

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An integrated workplace management system (IWMS) is characterized by an enterprise-class software platform that integrates five key components of functionality[1], operated from a single technology platform and database repository[2][3]: real estate management, project management, facilities and space management, maintenance management, and environmental sustainability.

IWMS systems assist organizations in optimizing the use of workplace resources, including the management of a company's real estate portfolio, infrastructure and facilities assets.

Contents

[edit] Analyst coverage

Since 2004, the IWMS market has been reported on by independent analyst firms Gartner Inc.[3], IWMSconnect[4] and IWMSNews[1].

[edit] Gartner Magic Quadrant for integrated workplace management systems

An annual Gartner Magic Quadrant (MQ) is posted on the IWMS market that evaluates the leading vendors upon two criteria: 'completeness of vision' and 'ability to execute'[5].

The original author, Michael Bell, first described IWMS software as "integrated enterprise solutions that span the life cycle of facilities asset management, from acquistion and operations to disposition."[3] In this first market definition, Gartner identified critical requirements of an IWMS, including a common database, advanced web services technologies and a system architecture that enabled user-defined workflow processes and customized portal interfaces.[3]

Gartner released updated IWMS Magic Quadrant reports, as follows:

Year published Author Gartner research ID number
2004 Michael Bell G00123789
2005 Michael Bell G00135917
2006 Michael Bell G00144883
2008 Jack Heine G00158057
2011 Rob Schafer G00209818

The latest Gartner analysis titled Magic Quadrant for Integrated Workplace Management Systems was released January 31, 2011[2]. The current Gartner analyst responsible for publication of the IWMS MQ is Rob Schafer, Research Director.[6]

[edit] See also

[edit] References

  1. ^ a b Steven Hanks (November 11, 2009), Vendor Evaluation for Integrated Workplace Management Systems 2009, IWMSNews.com, http://www.iwmsnews.com/2009/12/iwms-vendor-evaluation-report/ 
  2. ^ a b Rob Schafer (January 31, 2011), Magic Quadrant for Integrated Workplace Management Systems, Gartner, Inc., http://www.gartner.com/DisplayDocument?id=1533814 
  3. ^ a b c d Michael Bell (November 4, 2004), Magic Quadrant for IWMS in North America, 2004, Gartner, Inc. 
  4. ^ Daniel O'Toole (February, 2010), IWMS Industry Observations February 2010, IWMSconnect, https://www.iwmsconnect.com/thought-leadership-center.php?s=1&t=2&t2=1 
  5. ^ Jenni Lehman (January 22, 2008). "Magic Quadrants and MarketScopes: How Gartner Evaluates Vendors Within a Market". Gartner. http://www.gartner.com/DisplayDocument?doc_cd=131166. Retrieved January 24, 2011. 
  6. ^ "Gartner Analyst Profile: Rob Schafer". Gartner. http://www.gartner.com/AnalystBiography?authorId=37917. Retrieved January 15, 2011. 


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