|Industry||Telecommunications and Web conferencing|
|Headquarters||Chicago (United States)|
|Key people||Scott Etzler (President)|
InterCall, a subsidiary of West Corporation, is a conferencing and collaboration service provider. The company claims a customer base of over 1.7 million individual conference leaders in more than 75,000 organizations, 94% of Fortune 100, 88% of the Fortune 500 and 74% of the Fortune 1000 .
InterCall is headquartered in Chicago, Illinois, and maintains a presence throughout the Americas, Europe and Asia.
InterCall was founded in 1991 as a subsidiary of ITC Holding Company, providing teleconferencing platforms that allowed three or more people to connect to a single call. In 2000, InterCall launched its first web conferencing platform, and in 2002 surpassed one billion minutes of usage. Spanish language services followed in 2005, mobile conferencing in 2006, and reservationless video conferencing in 2008. Towards the end of the decade, the company built a focus on Unified Communications, offering unified meetings, messaging, conferencing and telephony.
In 2010, the company executed over 20B minutes in conference calls globally and generated over $1.2B in revenue.
InterCall was acquired by West Corporation in 2003, beginning a period of rapid growth and acquisition. From 2003 to 2009, InterCall purchased ConferenceCall.com, Raindance, ECI Conference Call Services, Sprint Conferencing, Stream57, Genesys Conferencing, Corvent, POSTcti, SKT BCS, Unisfair and Smoothstone.