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She started her career as a crew member at a McDonald's restaurant in 1978, and worked her way up the organisation through the management chain. She served as president and senior vice president of McDonald’s Central Division, senior vice president in the former Southeast Division and regional vice president of the Pittsburgh region. She was then appointed Executive Vice President and Chief Operating Officer, where she oversaw the operations of the 14,000 U.S. McDonald’s restaurants. She was appointed President of McDonald's USA in 2010.
In August 2012, she was recognized as the 88th most powerful woman in the world by Forbes Magazine, as well as being awarded the Women Operators Network Recognition Award and the Women’s Leadership Award.
On November 15, 2012, Fields announced she is stepping down after two years on the job, following a decision made by senior management. Fields will depart December 1, 2012, and will be replaced by Jeff Stratton, currently McDonald’s global chief restaurant officer.
- "Jan Fields". Forbes. 2012-04-18. Retrieved 2012-11-19.
- 85 Broads (2012-04-18). "Lovin' It With McDonald's President Jan Fields". Forbes. Retrieved 2012-11-19.
- "Jan Fields". AboutMcDonalds.com. Retrieved 2012-11-19.
- "Business Women Lead Restaurant Industry Into Future". QSR magazine. Retrieved 2012-11-19.
- Hsu, Tiffany. "McDonald's USA President Jan Fields to step down". latimes.com. Retrieved 2012-11-19.
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