Jollibee

From Wikipedia, the free encyclopedia
Jump to: navigation, search
Jollibee Foods Corporation
Type Public
Traded as PSEJFC
Industry Restaurants
Founded January 28, 1978 in Quezon City, Philippines
Headquarters 5th Floor, Jollibee Plaza, Emerald Ave. Ortigas Center, Pasig City, Philippines
Key people Tony Tan Caktiong (President and Chief Executive Officer)
Products Fast food
(hamburgers • chicken • french fries • soft drinks • coffee • salads • desserts • breakfast)
Revenue IncreasePHP62.55 billion (FY 2011)[1]
Operating income IncreasePHP3.90 billion (FY 2011)[1]
Net income IncreasePHP3.25 billion (FY 2011)[1]
Total assets IncreasePHP38.90 billion (FY 2011)[1]
Total equity IncreasePHP3.23 billion (FY 2011)[1]
Employees 14,635 (FY 2011)[1]
Website Jollibee brand website

Jollibee Foods Corporation abbreviated as JFC and popularly known as Jollibee (PSEJFC) is a Philippine multinational chain of fast food restaurants headquartered in Pasig City, Philippines. JFC is the parent company of Jollibee, the country's answer to McDonald's in the fast food burger business.

With its success, the company bought out their competitors in the fast food business like Chowking, Greenwich Pizza, Red Ribbon bakeshop, Mang Inasal and Burger King Philippines.[2] In 2011, JFC had a total of 2,510 stores worldwide with a system wide retail sales totaling to 82.1 billion pesos for the fiscal year 2011.[3]

History[edit]

The original owner Tony Tan and his family opened a Magnolia Ice Cream parlor in Cubao, Quezon city in 1975.[4][5] In 1978, he and his siblings engaged the services of a management consultant, Manuel C. Lumba, who shifted the business focus from ice cream to hot dogs after his studies showed a much larger market waiting to be served.[4] Lumba was Tan's last business and management mentor.

Throughout its three decade history, Jollibee became a success enjoying rapid growth. The chain opened successful milestone stores in the following years: Its 100th branch in Davao on 1991; its 200th store in Malolos, Bulacan in 1996; its 300th store in Balagtas, Bulacan in 1998; its 400th store in Intramuros, Manila in 2001; its 500th store in Basilan in 2004; its 600th store in Aparri in 2007;[5][6] its 700th store in Harrison Road, Baguio City in 2010;[7] and its 800th branch in Malaybalay City, Bukidnon on October 18, 2013.[8]

Expansion and acquisitions[edit]

A Jollibee restaurant at Central, Hong Kong

The company acquired 80% of Greenwich Pizza in 1994. From a 50-branch operation, Greenwich gradually established a strong presence in the food service industry. In early 2006, Jollibee Foods Corp. bought out the remaining shares of its partners in Greenwich Pizza Corp., equivalent to a 20% stake, for P384 million in cash.[9] In 1996, Jollibee became the sole franchisee of Délifrance for Philippines, staying in operation in the country until late 2010. In 2000, the company acquired Chowking, a Chinese fast food restaurant, thus making Jollibee a part of the Asian quick service restaurant segment.[10][11]

In 2004, Jollibee acquired Chinese fast food chain Yonghe Dawang for $22.5 million. Jollibee entered into a joint-venture contract with US-based Chow Fun Holdings LLC, the developer and owner of Jinja Bar Bistro in New Mexico, in which Jollibee will have a 12% stake for $950,000.[12][13][14] In 2005, Jollibee acquired Red Ribbon, a bakeshop business in the Philippines. In less than 5 years, Jollibee managed to nurture the business and transform it into a popular and rapidly growing bakeshop chain. In 2006, Jollibee purchased 70% of Taipei restaurant Lao Dong in June and Chun Shui Tang tea house. In 2007, Jollibee acquired the Chinese fast-food chain Hongzhuangyuan.[15]

A colonial-themed Jollibee branch in Agoo, La Union.

On August 26, 2008, Jollibee formally signed a P2.5 billion ($55.5 million) deal with Beijing-based Hong Zhuang Yuan through its wholly owned subsidiary Jollibee Worldwide Pte. Ltd. The sale is subject to the approval of China's Ministry of Commerce. On October 19, 2010, Jollibee acquired 70% share of Mang Inasal, a Filipino food chain specializing in barbecued chicken, for P3 billion ($68.8 million).[16][17][18] The same month, Jollibee signed a deal to acquire 55 percent of China's Guangxi San Ping Wang Food and Beverage Management Co. Ltd., operators of the San Pin Wang beef noodle business for 30 million RMB.[19] On October 2011, Jollibee acquired a 54% stake in BK Titans, Inc., the sole franchisee of Burger King in the Philippines.[20]

In 2011, Jollibee opened 260 new stores, of which 167 were in the Philippines led by Mang Inasal (86) and Jollibee (40). This brought the company's total number of stores to 2,001 as of end December 2011. The same year, Jollibee closed Manong Pepe foodchain in favor of Mang Inasal,[21] and sold Délifrance to CaféFrance.[22] Overseas, Jollibee opened 93 stores, led by Yonghe King in China (70) and Jollibee Vietnam (11). In 2013, Jollibee opened its first store in Virginia Beach, Virginia as well as in Houston, Texas.[23]

The restaurant plans to expand to Toronto in Canada,[24] Malaysia and Indonesia.[25] They also plan to expand throughout the Southern United States such as Atlanta, Charlotte, Dallas and Chicago.[24] Currently, aside from its flagship brand Jollibee, the group's other brands are Chowking, Greenwich, Red Ribbon, Mang Inasal, Burger King, Yonghe King (China) and Hong Zhuang Yuan (China).[26]

Products and locations[edit]

International presence of Jollibee stores

Jollibee is an American-style fast food restaurant with Filipino-influenced dishes specializing in burgers, spaghetti, chicken and some local Filipino dishes. In the Philippines, Jollibee serves Coca-Cola products for its beverages; in overseas markets, the chain serves Pepsi products.

Jollibee started with five branches in 1978 and has grown to a strong network of a total of 801 stores in the country, and 96 stores internationally. In total, Jollibee has 896 stores worldwide as of November 2013. It is the largest fast food chain in the country with international locations in Brunei, Hong Kong, Indonesia, Kuwait, Malaysia, Qatar, Saudi Arabia, Singapore, Vietnam, the United States,[27] and Canada. JFC is planning to expand Jollibee to other markets like Europe.[28][29]

The first Jollibee branch in Vietnam was opened on October 1996 at the Super Bowl in Ho Chi Minh City. To date, Jollibee has more than 30 stores in Vietnam, they are located in the cities of Ho Chi Minh, Hanoi, Da Nang, Nha Trang, in the provinces of Vinh Phuc, Dong Nai and all provinces in the Mekong Delta Region.[30]

In Hong Kong, there is currently one branch located in Central. At present, it is in the process of being renovated, while the opening of a second branch in the country is currently under consideration.

As of end-September 2012, Jollibee was operating 2,040 stores in the Philippines for all of its brands: 765 for Jollibee, 383 for Chowking, 201 for Greenwich, 209 for Red Ribbon, 457 for Mang Inasal and 25 for Burger King.

Products[edit]

Internationally available[edit]

Burgers[edit]
  • Yumburger: Jollibee's flagship product, containing a 100% beef patty, special dressing, and two bread buns. On some countries, it is sold with sesame seed bun, and the dressing may be replaced with ketchup.
  • Yumburger with Cheese: contains two bread buns, 100% pure beef patty, cheese and special dressing. In USA, the special dressing is replaced with ketchup.
  • Yumburger with TLC: Contains two bread buns, a 100% beef patty, cheese, tomatoes, lettuce, ketchup, and special dressing. In Singapore, the burger has its own variant, having the same ingredients and two beef patties. In Vietnam, it is only called Yum with Tomato and Lettuce, as the cheese is not contained in the variant. Available in the Philippines, Vietnam, and Singapore.
  • Champ/Big Yum: Jollibee's signature burger, made with 100% pure beef, fresh lettuce and tomatoes, creamy cheese, catsup and mayo served in soft sesame seed bun. One variant is available that has two beef patties (Available in Qatar, Saudi Arabia, Vietnam, Brunei).
  • Amazing Aloha: Contains bacon, two beef patties, lettuce, cheese, honey mustard dressing, mayonnaise, and a slice of pineapple (in some territories). Available in the Philippines, USA, Qatar, and Saudi Arabia.
Chicken[edit]
  • Chickenjoy: Marketed as "crispylicious and juicylicious", it is Jollibee’s perfectly seasoned fried chicken that’s crispy on the outside; tender and juicy on the inside.
  • Chicken Barbecue: Grilled chicken sold in Middle East and Vietnam and Brunei. It was sold in the Philippines from 2009 to 2012.
Noodles[edit]
  • Spaghetti: Marketed as the "spaghettiest", It contains a sweet spaghetti sauce containing chunky slices of savory ham and sausages, loaded with ground beef, served over premium quality noodles and topped with lots of cheese. It is usually sold in solo, with softdrink, or with Chickenjoy and softdrink internationally. In the Philippines, it is sold in solo, or with softdrink accompanied by Chickenjoy, Yumburger, Jolly Hotdog, or Jolly Crispy Fries.
  • Palabok Fiesta/Fiesta Noodles: Premium bihon noodles served with mouth-watering palabok sauce and toppings of pork chicharon bits, tinapa flakes, sauteed pork, shrimps, and slices of egg.
Rice meals[edit]
  • Burger Steak/Salisbury Burger Steak: 100% pure beef patties that come with a hearty serving of flavorful mushrooms, gravy and steamed rice.
Sides and Sandwiches[edit]
  • Jolly Crispy Fries: Light to golden brown crispy potato strips, made from choice potatoes.
  • Crisscut Fries/Sweet Potato: comes in large crisscut shapes made from real potatoes. In the Philippines, it is sold seasoned with cheese powder.
  • Jolly Hotdog(Classic): Mildly seasoned all-meat hotdog in a warm hotdog roll, garnished with a slightly tangy, cheese-based topping and livened up with grated cheese and tomato catsup.
  • Jolly Hotdog(Regular): Mildly seasoned all-meat hotdog in a warm hotdog roll, topped with tangy tomato catsup.

Philippines-only[edit]

Burgers[edit]
  • Cheesy Bacon Mushroom: Contains bacon, melted cheese, two beef patties, and mushrooms. Launched twice: In 1999 and 2007.
  • Cheesy Bacon Extreme: Has the same ingredients as a Cheesy Bacon Mushroom, along with lettuce and tomatoes.
Noodles[edit]
  • Chicken and Mushroom Pasta: Thick noodles with a special sauce that is made with real chicken meat and sliced mushrooms, combined with a special blend of tomatoes, herbs and spices which gives it its unique flavor and special taste.
Rice Meals[edit]
  • Ultimate Burger Steak: Made from the 100% pure beef goodness of a 1/3 pound Champ patty, served on top of tasty fries, and poured with savory mushroom gravy that’s sprinkled with toasted garlic bits and a sunny-side up egg on steamed rice.
  • Crispy Pork Steak: Golden brown breaded pork with special sauce and steaming rice.
  • Garlic Bangus: Marinated bangus seasoned with special ingredients fried to a light crisp, topped with garlic sauce and toasted garlic bits, served with a slice of tomato and plain rice.
  • Grilled Pork Tenders: Grilled tender pork slices with just the right blend of sweetness and peppery taste. It is served with plain rice and toyomansi dip.
  • Shanghai Rolls: 5 pieces of crispy-sarap shanghai rolls.
Sides[edit]
Discontinued Products[edit]
  • Chicken Strips (2004-2005)
  • Ice Craze (2005-2010)
  • Mashed Potato (2006)
  • Cheesy Fries (2005-2008)
  • Honey Spiced Chicken (2006)
  • Cheesydogs (2008-2009)
  • Milkshakes (1988-1992)
  • Frozen Delights (2006-2008)
  • Halohalo (2005)
  • Heavy Weight Yumburger (2005)
  • Hash Brown Burger (2011-2012)
  • Fresh Garden Salad (2004-2009)
  • Flavored Jolly Crispy Fries (2011;Now Used for Crisscut Fires)
  • Caesar Salad (2004-2010)
  • Mushroom Rice (2006-2008)
  • Floats (Watermelon Sprite Flavor;2011)
  • University Floats (2011-2012)
  • Flipfloats (2013)
  • Rice Tops (2003-2004)
  • Crispy Chicken Burger / Crunchy Chicken Burger (2006-2013)
  • Yum with Mushroom & Cheese (2000-2007)
  • Burger Steak with La Borte Sauce (2009-2011)
  • Meat Pie (2005-2007)
  • Burger Steak Festival (except Burger Steak with Mushroom Sauce;2003-2005)

Jollifriends/Mascots[edit]

Jollibee, the large bee mascot dressed in a blazer, shirt, and chef's hat introduced by the brand in 1980 is probably the most widely recognized character in the Philippines. Mascots Yum, Hetty, Popo, Twirlie changed their appearance since 2009.[31]

Jollibee
Name Year introduced Represents Field Appearance
Jollibee 1980 Main franchise mascot, Jollitown Leader of the Band Special Appearance, (Some) Concerts, Jollitown episodes, Jollibee Kids Party, (Some) Mascot Parades
Chickee 1987, 1993 Chickenjoy chess master (discontinued)
Lady Moo 1993 Milkshakes Ballet (discontinued)
Mico 1985 Milkshakes cheer leader (discontinued)
Champ 1984 Champ Premium hamburger Boxing (discontinued)
Yum/Mr. Yum 1989 (Mr. Yum), 2009 (Yum) Burgers Hi-Technology (Some) Jollibee/Jollitown events, Jollitown episodes, Jollibee Kids Party(if selected)
Twirlie 1988, 2009 Desserts Singing & Dancing (Some) Jollibee/Jollitown events, Jollitown episodes, Jollibee Kids Party(if selected)
Popo 1985, 2009 Sides and Sandwiches Games, Sports, and Jokes (Some) Jollibee/Jollitown events, Jollitown episodes, Jollibee Kids Party(if selected)
Hetty 1984, 2009 Pastas spaghetti (Some) Jollibee/Jollitown events, Jollitown episodes, Jollibee Kids Party(if selected)

Jollitown[edit]

Main article: Jollitown

On April 13, 2008, a children's television program called Jollitown was launched by Jollibee and friends. The timing was chosen to highlight Jollibee’s 30th anniversary. Jollibee and his friends Yum the scientist, Twirlie the star performer, Hetty The chearleader and Popo the gym coach are the stars of the show, which airs Sundays, 9:30 a.m. or 8:00 on GMA Network.[32] On July 17, 2011, Jollitown moved to ABS-CBN for its 4th and 5th season every Sunday at 9 am (every Sunday). On July 20, 2013, the show moved back to GMA for The Jollitown Kids Show or Jollitown Season 6.

The show has been running for 5 years (2008–present)

Awards[edit]

Jollibee has won many accolades. It has consistently been mentioned as one of the Philippines' and Asia's most admired companies in surveys conducted by publications such as Asian Business Magazine and The Asian Wall Street Journal and has received other plaudits from Euromoney and Asia Money. In 2008, it was also the recipient of the FMCG and F & B Asia Pacific Supply Chain Excellence Award at the SCM Logistics Excellence Awards.[5][33][34]

Corporate social responsibility[edit]

In December 2004 as the corporate social responsibility (CSR) initiative, Jollibee Group Foundation (also known as the Jollibee Foundation) was established by Jollibee Foods Corporation (JFC) to make giving back an organized corporate commitment. The Foundation aims to invest in the local people and help them to succeed

Busog, Lusog, Talino (BLT)[edit]

Busog, Lusog, Talino (BLT) is a school feeding program that addresses hunger among Grades 1 and 2 pupils and helps them to stay in school by keeping them fit and healthy. With nationwide operations, Jollibee store employees visit nearby schools and conduct orientation to teachers and parents on proper food preparation and food safety. They also work with the local government units, the Department of Education and private sector partners in monitoring the feeding activity and ensuring program sustainability. The presence of Jollibee stores all over the country and other partnerships enabled the Foundation to expand the program to 450 schools in school year 2011-2012, feeding more than 25,000 pupils since BLT started in 2007.

Slogans[edit]

International Slogans[edit]

Year Slogan
2001-2012 Bee Happy
2012–present Everyday Delicious

Anniversary Slogans[edit]

Year Slogan
1998 Atin ang Langhap-Sarap!
2003 Feeling Jollibee at 25, walang kasing sarap!
2008 Jollibee 30 Years: Langhap-sarap, Bida sa Lahat!
2013 Jollibee 35 Years: Dito Ang Sarap maging Pamilya

Gallery[edit]

See also[edit]

References[edit]

  1. ^ a b c d e f "Jollibee Foods Corporation 2011 annual report (SEC FORM 17-A)" (Press release). December 31, 2011. 
  2. ^ "Jollibee's 2008 profits dip despite sales jump". Retrieved August 6, 2012. 
  3. ^ "Jollibee Foods Corporation 2011 financial statements" (Press release). March 2012. Retrieved August 6, 2012. 
  4. ^ a b Go, Josiah (2001). Fundamentals of Marketing: In The Philippine Setting. Quezon road, Philippines: Design Plus. pp. 1–2. ISBN 971-91860-5-4. 
  5. ^ a b c Jollibee – About Us – Milestones-History
  6. ^ "Jollibee opens 600th store in RP". BUSINESS (GoodNews Pilipinas). March 17, 2008. Retrieved October 28, 2013. 
  7. ^ Roa, Ana Mae G. (November 27, 2010). "Jollibee opens 700th store in Baguio". BUSINESS (ABS-CBN News.com). Retrieved October 28, 2013. 
  8. ^ Deveza, JB R. (October 26, 2013). "Jollibee opens 800th store". BUSINESS (Inquirer.net). Retrieved October 28, 2013. 
  9. ^ Ordinario, Cai U. (January 18, 2006). "Jollibee Foods buys out partner in Greenwich Pizza". BUSINESS (The Manila Times Internet Edition). Retrieved March 12, 2007. 
  10. ^ "Restaurant chain trains staff, bags corporate social responsibility award". Cebu (Sun.Star Publishing, Inc.). "bee and that the listed food giant has the exclusive rights to operate Délifrance outlets in the country. "The acquisition involved a restructuring of all advances by Jollibee and Délifrance Asia amounting to P130 million into equity," a public statement said. Jollibee added that the strong sales posted by Délifrance encouraged it to buy out its partner." 
  11. ^ Arcibal, Cheryl M. "Jollibee group buys out partner in Delifrance". BUSINESS (The Manila Times Internet Edition ss/20061111bus4.html). 
  12. ^ "Jollibee-buys-Beijing-based-congee-chain Jollibee buys Beijing-based congee chain". GMA News and Public Affairs. Retrieved August 6, 2012. 
  13. ^ "Jollibee buys out Beijing resto chain". tradingmarkets.com. Retrieved August 6, 2012. 
  14. ^ "Fast-Food Giant Jollibee Foods Acquires Chinese Congee Chain". allheadlinenews.com. Retrieved August 6, 2012. 
  15. ^ "Philippine fast-food giant acquires China chain". AFP. September 20, 2007. Retrieved August 6, 2012. 
  16. ^ Zinnia B. Dela Peña (October 19, 2010). "Jollibee acquires Mang Inasal for P3B". The Philippine Star. p. B-1. 
  17. ^ "Jollibee to buy Mang Inasal for P3 billion". BUSINESS (GMANews.tv). October 18, 2010. Retrieved October 20, 2010. 
  18. ^ Jollibee Set to Acquire Mang Inasal - Manila Times, October 19, 2010
  19. ^ Dumlao, Doris. (October 27, 2010). Jollibee buys fast-food chain in China. Philippine Daily Inquirer.
  20. ^ Dumlao, Doris C. (October 1, 2011). "Jollibee Buys Burger King Franchise in the Philippines". Philippine Daily Inquirer/Yahoo! Philippines. Retrieved October 2, 2011. 
  21. ^ "Jollibee closes Manong Pepe chain". Retrieved August 6, 2012. 
  22. ^ "Jollibee completes sale Delifrance". Retrieved August 6, 2012. 
  23. ^ "Mob scene in a monsoon at new Filipino fast-food spot. Houston Chronicle. Tuesday September 17, 2013. Retrieved on September 18, 2013.
  24. ^ a b http://www.philstar.com/business/2013/10/07/1242231/jollibee-going-indonesia-canada
  25. ^ a b c Danessa O. Rivera (August 6, 2014). "Jollibee to export homegrown brands to Malaysia, Indonesia". GMA News. Retrieved August 8, 2014. 
  26. ^ "Jollibee's 2011 profits boosted by Mang Inasal and Burger King". Retrieved August 6, 2012. 
  27. ^ Domingo, Toper (October 25, 2012). "6 Pictures of Jollibee in New York". My Public Domain Pictures. Retrieved October 6, 2012. 
  28. ^ "Jollibee plans to enter European market". ABS-CBN News. Retrieved May 1, 2014. 
  29. ^ "Jollibee aims to become Asia's top fast-food chain in 2015". InterAksyon. Retrieved May 1, 2014. 
  30. ^ "Jollibee Vietnam". Retrieved August 6, 2012. 
  31. ^ Wong, Dave (April 2007). "Battling against a brand Change Agent". Synovate. Retrieved August 6, 2012. 
  32. ^ Aguilar, Dheza Marie (May 17, 2008). "The Jollibee gang hits television". Manila Standard Today. Retrieved November 1, 2010. 
  33. ^ "Jollibee RP's most admired company for 3rd straight year". Philippine Daily Inquirer. December 16, 2000. Retrieved August 6, 2012. 
  34. ^ "Jollibee bags supply chain award". ABS-CBN News and Current Affairs. November 21, 2008. Retrieved August 6, 2012. 

External links[edit]