Kana Software
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| Type | Public (NASDAQ: KANA) |
|---|---|
| Founded | California (1996) |
| Headquarters | Menlo Park, California |
| Key people | Michael Fields, CEO, chairman |
| Industry | Computer software |
| Products | Kana Response, Kana IQ, Kana Marketing Automation |
| Revenue | $50.5 million USD (2005) |
| Employees | 180 est. (2006) |
| Website | www.kana.com |
Kana Software, Inc., usually rendered KANA (NASDAQ: KANA) is a software company, located in Menlo Park, California.
KANA's current CEO and chairman of the board is Michael Fields. Its most well-known products are Kana IQ and Kana Response.
KANA's software is used by many of the largest companies in the world for e-mail handling and knowledge bases[citation needed].
[edit] History
KANA was founded in 1996 by Mark Gainey as Kana Communications. Its initial product was the customer service email management system that evolved into Kana Response. Kana went public in late 1999, and through 2000, was a major success story of the late "dot-com" era: much of their press at the time noted that 8 of the top 10 most-visited web sites ran their software.
KANA grew from around 100 employees in mid-1999 to over 1,000 at the end of 2000. It had a number of acquisitions in this period: Connectify (an email marketing company) prior to going public, netDialog and Business Evolution in the fall of 1999, culminating in the merger with SilkNet in early 2000. During the start of "dot-com" fallout, Kana Communications merged with Broadbase software; at this time the company changed its name to KANA Software, and moved to its present headquarters in Menlo Park, CA.
[edit] External links
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