|Written in||PHP, AJAX enabled|
|Type||Cloud Applications, Sales and Marketing, ECM, Document Management System, Content Management Systems|
|License||SaaS Edition - Proprietary
Commercial Edition - Proprietary
former Community Edition - GPLv3
KnowledgeTree, Inc. provides online software that helps sales and marketing teams discover, manage, and refine the collateral they use in sales engagements. The technology is tuned for sales and marketing teams and includes document management capabilities. Based in Raleigh, North Carolina, the company also has an office in Cape Town, South Africa. The company's product, also called KnowledgeTree, makes use of the cloud computing platform from Amazon EC2. KnowledgeTree’s features — including content discovery, reporting, and editing — are designed to manage business processes around collateral and documents. The service is available on a subscription basis.
There also used to be a free and open source community edition hosted on sourceforge that was written in PHP and used the Apache Web Server and the application itself. By the fourth quarter of 2012, KnowledgeTree is no longer open source in any meaningful sense. The project page on sourceforge was removed and the community page was redirected to a page advertising the trial of the commercial edition. This pattern is frequently described by the term ASP loophole, where a commercial provider takes the community contributions private based on relevant characteristics of the license.
KnowledgeTree divides its features into three primary categories. Discovery tools surface relevant content to users in the context of their repository browsing. Management tools report on content usage and help gather feedback on collateral quality. Curation tools help teams refine and improve collateral with the aim of increasing sales effectiveness. The curation tools include semantic analysis that 'auto-tags' documents based on their content.
KnowledgeTree also includes workflow functionality along with notifications and alerts that allow reminders to be sent to users for document actions. It supports collaboration around collateral using email and a discussion "feed". REST and SOAP interfaces allow integration with other applications.
See also 
- KnowledgeTree Public License
- List of collaborative software
- Comparison of content management systems