Knowledge process outsourcing

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Knowledge process outsourcing (KPO) is a form of outsourcing that is less structured and more specialized than business process outsourcing (BPO). KPO deals largely in services that are highly "knowledge-based", such as: intellectual property research for patent applications; legal and medical services; training, consultancy, and research and development in fields such as pharmaceuticals and biotechnology; and animation and design.[1]

Contents

[edit] In India

The Indian National Association of Software and Service Companies (NASSCOM) estimated the total market size of the KPO sector in India in 2006 to be $1.5 billions.[2] The year before, 2005, it had been $1.3 billions, with Evalueserve predicting that by 2010 it would be some $10 to $15 billions.[3] The Indian government was predicting that by 2010 India would have 15% of the global KPO market.[4] However, the global financial crisis, coupled with domestic economic problems such as the IPO of Reliance Power in 2008, caused people to re-evaluate these predictions, incurring worries that India's IT, BPO, and KPO sectors — which by then, combined, were $8.4 billions in export revenues — would be greatly affected by these factors.[5]

[edit] References

[edit] Cross-references

  1. ^ Sornarajah & Wang 2010, p. 280.
  2. ^ Contractor, Kumar & Kundu 2010, p. 53.
  3. ^ Mehrotra 2005, p. 46.
  4. ^ Basu 2009, p. 80.
  5. ^ Varadarajan 2010, p. 145–146.

[edit] Sources used

  • Basu, Sudip Ranjan (2009). "The economic growth story in India: past, present, and prospects for the future". In Klein, Lawrence Robert. The making of national economic forecasts. Edward Elgar Publishing. ISBN 9781847204899. 
  • Mehrotra, Nitin (2005). Business Process Outsourcing — The Indian Experience. ICFAI books. ISBN 9788178815763. 
  • Sornarajah, Muthucumaraswamy; Wang, Jiangyu (2010). China, India and the International Economic Order. Cambridge University Press. ISBN 9780521110570. 
  • Contractor, Farok J.; Kumar, Vikas; Kundu, Sumit K. (2010). Global Outsourcing and Offshoring: An Integrated Approach to Theory and Corporate Strategy. Cambridge University Press. ISBN 9780521193535. 
  • Varadarajan, Latha (2010). The Domestic Abroad: Diasporas in International Relations. Oxford University Press. ISBN 9780199889877. 

[edit] Further reading

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