Krispy Kreme operations by country
This is a page on the global operations of Krispy Kreme.
- 1 Australia
- 2 Bahrain
- 3 Canada
- 4 Colombia
- 5 Dominican Republic
- 6 Hong Kong
- 7 India
- 8 Indonesia
- 9 Japan
- 10 Lebanon
- 11 Mexico
- 12 Kuwait
- 13 Philippines
- 14 Russia
- 15 Singapore
- 16 South Korea
- 17 Taiwan
- 18 Thailand
- 19 United Arab Emirates
- 20 United Kingdom
- 21 United States
- 22 See also
- 23 References
- 24 External links
The Australian franchise agreement also covers New Zealand however currently there are no store locations there. On 29 October 2010 the Australian division went into voluntary administration, with media reports attributing this to poor sales. As a result of this administration, several stores closed in early November 2010. As of December 2010, they have come out of Administration, and have continued trading with their remaining stores in the states of New South Wales, Queensland and Victoria. With hour long waits during the opening of their drive-through restaurants, and to this day, a free hot Original Glazed doughnut is offered to every customer making a purchase. The Australian chain has a strong fundraising program which has helped schools, workplaces, charities and non-profit organisations to raise over 10 million dollars to date. Also, unique to Australia, is a range of ice creams. A number of Australian stores have also started selling a Bakery range, including sandwiches, croissants, muffins etc.. Krispy Kreme announced partnership with 7-Eleven in December 2011 and their products are currently sold in all 600 7-Eleven stores within Australia.
New South Wales
Krispy Kreme first opened in Australia in 2003 in Penrith, 55 km west of Sydney, just off Mulgoa Road in the Penrith Panthers Football Club complex. It was the first store in the world outside the United States. The store used to offer a 24-hour drive-through service. Before opening they gave away 300,000 free doughnuts for publicity.
Since then, 10 Krispy Kreme stores opened in NSW. They now have multiple stores inside Sydney Airport, as well as Krispy Kreme Mascot located at 7 Ross Smith Avenue, adjacent to the airport. Also Krispy Kreme Liverpool. Both of these store have 24 hour drive-thru. Other stores in NSW include Auburn (on parramatta road), and a small store at central station.
Krispy Kreme has two stores in Brisbane; the Brisbane Airport and in the Myer Centre, although many mini-stores or 'carts' are in various service centres along major roads. At some major BP gas stations, Krispy Kreme is annexed with Wild Bean Coffee and they even have deals combining products from both chains. The most recent Krispy Kreme outlet in Queensland opened at Pacific Fair, Broadbeach, on the Gold Coast. The stores are supplied by daily deliveries of doughnuts cooked at the commissary facility in Logan, south of Brisbane.
Few Krispy Kreme stores remain in operation in Melbourne. The first store opened on 22 June 2006 at 6.30 am in the suburb of Narre Warren at Fountain Gate Shopping Centre, and features a 24-hour drive-through service. Though most store-locations outside of Australia usually operate with a long schedule including both early mornings and late nights, the twenty-four hour operating model is unique to Sydney and Melbourne. The store is currently hugely popular amongst Melbournians, some of whom queued for several hours during the store's first few weeks running. The drive-through queue during this period was often over 500 metres long and has been controlled by hired security guards and Narre Warren police, who directed traffic and calmed customers. When the store first opened, people had waited for 3 days creating a drive through line over 2 kilometres long. The drive through line did not stop until about three weeks after the opening and the internal store was constantly forced to remove people from the building after closing hours.
Krispy Kreme opened its second Melbourne store in the Central Business District on Collins Street. The store opened on September 26, 2006. Unlike the Fountain Gate store, doughnuts are not produced on site, but rather delivered many times during the day from both Fountain Gate and Dandenong. The Fountain Gate store is the only manufacturing (or factory) location in Victoria. A third store opened at Melbourne Central (and second CBD store) opened at on December 7, 2006 but had closed by early 2013. A store remains at Melbourne Airport along with another small outlet located on busy Swanston Street.
Krispy Kreme stores formerly operated at Chadstone Shopping Centre, Broadmeadows Shopping Centre, Westfield Knox, Eastland Shopping Centre, Crown Casino and Westfield Southland. All these stores closed in late 2010 due to Krispy Kreme Australia's voluntary administration.
Krispy Kreme are now also sold extensively via 7-11 stores in the Melbourne metropolitan area, where new stocks are delivered daily.
Krispy Kreme opened at Bahrain in Seef Mall at 30 September and had over 300 customers on its first day.It has also opened at City Center and in Al-Jawad, Juffair
The 18 stores which opened in Canada, out of 32 planned, have been reduced to four. Two of those exist in Quebec (in Longueuil and Quebec City) while the other two stores are in Mississauga, Ontario, and Delta, British Columbia. A small seasonal store was recently opened in Wasaga Beach, Ontario. The Wasaga Beach location receives its doughnuts from the Mississauga store every morning. Another small store recently opened on November 3, 2010, in Toronto at Bathurst and Harbord Streets in the city's Harbord Village neighborhood. This store receives shipments from the Mississauga store. Krispy Kreme's Canadian assets were put up for sale in 2005 seven weeks after the U.S.-based doughnut company had the firm that owns and operates stores in Canada placed under bankruptcy protection. The Canadian operations are managed under the franchisee Krispy K Canada Company of Mississauga, Ontario. Many of the doughnuts can also be found at locations such as Petro-Canada and Loblaws.
On September 25, 2013, Krispy Kreme announced their expansion into Colombia, the first South American country for the company. Krispy Kreme is set to open 25 stores in Colombia's major cities including Bogotá, Medellin, and Barranquilla in less than 5 years and jointly manage the planned stores with Bogotá-based IRCC Ltda., a subsidiary of the VA! Group.
Krispy Kreme opened its first store in Dominican territory at the Winston Churchill Avenue in Santo Domingo in July 2010. It has been a popular place among Dominicans. Krispy Kreme Doughnut Corporation first franchisee store, with Dominspec, S.A. opened its first Krispy Kreme doughnut shop in the Dominican Republic on Aug 24 2010. The first of a programmed 14 stores on the first phase of future expansion in the whole country. So far to date the franchise has opened 3 stores in the Santo Domingo area with another one slate to open later on 2012 in Santiago city.
Krispy Kreme Hong Kong opened their first store in Causeway Bay in September 2006. After that date they also opened another store located in Soho. Both stores sold special doughnuts produced to celebrate Halloween. These stores were franchise owned.
One original donut cost HK$10 while any other donut variety cost $12.
During the years of operation, Krispy Kreme also delivered donuts around Hong Kong. Because of this many schools in Hong Kong did charity Krispy Kreme Sales.
A third Krispy Kreme store opened in December in Causeway Bay at Times Square. A fourth store opened in Mong Kok, the first outlet that was not on Hong Kong Island. Another branch opened in Discovery Bay. Krispy Kreme also opened two stores at the Hong Kong International Airport, one in the Arrivals hall of Terminal 1 and the other one in Terminal 2 ( Sky Plaza), however the store in Terminal 2 has since closed.
The Hong Kong franchisee of Krispy Kreme went into liquidation on 27 October 2008. The directors had tried to find a purchaser in the preceding 3–4 months, but were unsuccessful.
The Hong Kong franchisee was formally put into liquidation when creditors met on 12 November 2008 and at present there are no longer any Krispy Kreme franchises open in Hong Kong.
Krispy Kreme, through franchisee Citymax Hotels India Ltd., opened its first store on 19 January 2013 in Bangalore, Karnataka. They opened another store, also in Bangalore, in The Forum Mall
Up to 2013, Krispy Kreme has ten stores in Jakarta. At least seventeen more stores are scheduled to open over the next five years. The stores are located in Pondok Indah Mall 2, Senayan City, Plaza Senayan, Grand Indonesia, Mall Kelapa Gading 3, and Soekarno-Hatta Airport (Terminal 1A, 1B, 1C, 2D, 2F)
Krispy Kreme Doughnuts Japan operates 34 shops throughout the country. Krispy Kreme opened their first store in Japan at Shinjuku Southern Terrace in Shibuya-ku, Tokyo on Friday December 15, 2006. The original glaze sells for 160 Japanese yen. Plans are in place to build around 50 stores in the Kantō region (which will all be franchise owned) in the next five years. 
Since opening, the store has seen hour long waits to get in, and in the first three days the store saw more than 10,000 customers.
In the event of a long wait, this location is known for providing a free hot glazed donut to patrons waiting in the queue.
The second store in Japan opened October 12, 2007 with the Yurakucho ITOCiA complex in the Yūrakuchō district in Tokyo. The Krispy Kreme store is located on the first basement level and is expected to be a major draw for the new shopping center which is built on top of the Yurakucho station.
Krispy Kreme operates more than 9 stores in Lebanon.
In November 2006, Krispy Kreme opened the flagship store in the Philippines. These stores are franchise owned like many others. The development deal for the franchise is awarded to the Real American Donut Company, Inc., a company owned and operated by the principals of Max's Restaurant.  The original franchise agreement is for 30 stores over the next five years.
Three coffeeshops were opened in Moscow in 2013.
Krispy Kreme opened in Singapore in July 2013 at Tangs Orchard.
Krispy Kreme is set to open its first Taiwan store at the Xinyi Vieshow Cinemas Complex in Xinyi District, Taipei on December 12th, 2013. It will be filling the vacuum of American donut chains left after the departure of Dunkin' Donuts in early 2013.
Krispy Kreme opened a store at Siam Paragon in September 2010 and another store at Central Ladprao in August 2011 in Bangkok, Thailand. The popular shop of Krispy Kreme in Thailand is at Siam Paragon, Ratchaprasong, Pathumwan, Bangkok.
United Arab Emirates
Krispy Kreme opened operations in the United Arab Emirates on 16 March 2007 at the food court in Deira City Centre in Dubai. Krispy Kreme has also opened stores in the Mall of the Emirates and Dubai Festival City, both in Dubai. The franchises are owned by the Americana Group. In late 2007 a new branch opened at Khalidiyah Mall in Abu Dhabi. Krispy Kreme also opened in Al Buhaira (Kornich Khalid) in Sharjah.The latest one opened in Ajman Corniche. also there is another one in Sharjah Industrial Area next to Al Darary Area.
In October 2003 Krispy Kreme UK opened their first store at the Harrods department store in London, which closed in June 2011. Krispy Kreme currently separate their stores into three categories: Factory Stores that produce all fifteen doughnuts varieties, Hot Tunnels that have the equipment to add warm glaze to original glazed doughnuts that are produced elsewhere, and Fresh locations' that rely entirely on factory stores. The latter also seen inside larger Tesco stores.
The popular Tuscaloosa franchise, just off the campus of the University of Alabama, was decimated in the unprecedented 4/27/11 tornado system that tore a 1.5 miles (2.4 km) wide gash through the heart of the college town, and remaining on the ground for a full 80 miles, stopping as far away as Birmingham. The franchise reopened in August 2012 with much enthusiasm from the community as one of the earliest businesses to reopen in this devastated section of town.
Krispy Kreme reentered the Arizona market when a new franchise reopened its East Mesa, Arizona, location on May 13, 2008. This location was purchased by Krispy Kreme after Rigel closed it in 2006. The new franchise owner, Dan Brinton, plans to eventually open four to five factory stores in the Phoenix market. These stores are planned to support 10 to 15 smaller non-factory stores that will only sell doughnuts and other products.
In January 2006, Krispy Kreme terminated the donut license of Great Circle Family Foods LLC, alleging non-payment of required fees. At the time, they were one of the largest franchisees, operating 28 stores in Southern California. Preceding this action was a financial dispute by Great Circle, culminating in their September lawsuit filed against Krispy Kreme. The lawsuit was settled in July 2006 and led to the reinstatement of Great Circle's license.
On August 22, 2007, Great Circle Family Foods and some of its wholly owned subsidiaries filed for Chapter 11 Bankruptcy. Great Circle emerged from Chapter 11 on July 6, 2009, and currently operates 11 stores in Southern California.
In 2002, Krispy Kreme opened its second store in New England in Newington, Connecticut. What followed was a period of aggressive expansion throughout the region; this included a Krispy Kreme at the Prudential Center in Boston, Massachusetts, which opened on April 15, 2004 and closed sixteen months later. Initially fueled by hype surrounding the opening of Krispy Kreme in New England, this regional expansion was followed by the closing of all but one store, at the Mohegan Sun casino in Uncasville. In January 2010 the Milford store, the first to open in the region, closed after a long decline in patronage. Some say that Krispy Kreme's coffee "left many locals unimpressed, a mortal sin in the joe-loving Hub."
Krispy Kreme also opened one store in Cranston, Rhode Island in May 2003. It is now closed after receiving initial fanfare. This may be due to dominance of Dunkin' Donuts in the state.
After opening to great hype in 2000, the franchise in Reno closed suddenly on May 15, 2008. Without warning, employees were greeted with a sign on the door that morning saying "we apologize for any inconvenience." Rising fuel costs were cited as the primary reason for the closure.
In 2002, Krispy Kreme opened a restaurant-style store in the Amarillo area in Texas. Many thought that the local doughnut store was the reason the national chain closed, but this was not the case. The Amarillo Krispy Kreme closed on July 17, 2005. Krispy Kreme Round Rock closed in 2009. However, shop 251 in Grapevine remains open, as well as two shops in El Paso and two more in Austin.
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