Opened in 1982, it forced most direct bus services into Kowloon to be cancelled. Nevertheless, the station provides a convenient transport service to local residents, also attracting local shuttle services with nearby settlements and factories.
 The tracks of platform 1 and 2 are located side by side in the middle of the station. Unlike the island platforms common to most MTR stations, Kwai Hing uses two side platforms and passengers have to ride different escalators from the concourse up to the correct platform for the destination they wish to go to.
Kwai Hing Station is one of the three elevated stations on the Tsuen Wan Line. (The others are Lai King and Kwai Fong stations.) The structure of Kwai Hing station is very similar to that of Kwai Fong station.