Liaison job

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Liaison jobs are jobs that "link" two or more specialties. For example, "systems analyst" jobs work with customers and management to understand and document their automation needs and then transfer such information to computer programmers, who turn the collected information into working software. Thus the liaison worker coordinates customer and management needs into terms the technicians can relate to. Liaison workers usually need to understand both professions or "sides" to some degree. One could call them a "go-between".


Free trade and the Internet have allegedly made such jobs more common, but perhaps at the expense of direct technology jobs due to offshore outsourcing. It is disputed whether technology-only workers can make an effective transition to liaison positions to replace off shored technical positions, or if companies prefer those with "natural" social and diplomatic abilities over converted technicians. In other words, it may be that companies would rather have candidates with mediocre technical skills and advanced social skills instead of those with advanced technical skills and mediocre social skills.