List of Dilbert characters
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Primary characters 
The main character in the strip, Dilbert is a stereotypical technically minded single male. He is usually pictured wearing a white dress shirt, black trousers and a red-and-black striped tie which inexplicably curves upward. In old Dilbert strips, his neck was long shaped. Over time, his neck has become smaller. Dilbert received his Masters degree in electrical engineering from MIT; he understands engineering well and has good ideas, but has a poor social life. Neither attractive nor blessed with tremendous social graces, Dilbert is capable but ignored at work, and struggles with his romantic life. While he is frequently seen having dates with eligible women, his dates almost invariably end in disaster, usually in surreal and bizarre ways. Dilbert loves computers and technology and will spend much of his free time playing with such things. He had a girlfriend named Liz for a little over two years, but she started dating other men, stating that she will still date Dilbert, but date other men at the same time.
Pointy-Haired Boss 
The oblivious manager of Dilbert and the other engineers, and sometimes the main antagonist of the strip; his real name is never mentioned. Scott Adams states that he never named him so that people can imagine him to be their boss. In earlier strips the Boss was depicted as a stereotypical late-middle-aged balding middle manager with jowls; it was not until later that he developed his signature "pointy hair" and the jowls disappeared. He is hopelessly incompetent at management, and often tries to compensate for his lack of skills with countless group therapy sessions and business strategies which usually never bear fruit. He does not understand technical issues but always tries to disguise this, usually by using buzzwords he also does not understand. The Boss treats his employees alternately with enthusiasm or neglect; he often uses them to his own ends regardless of the consequences to them. Adams himself wrote that "He's not sadistic, just uncaring." The Boss's level of intelligence varies from near-vegetative to perceptive and clever, depending on the strip's comic needs. His utter lack of consistent business ethics, however, is perfectly consistent. His brother is a demon named "Phil, the Prince of Insufficient Light", and according to Adams, the pointy hair is intended to remind one of devil's horns.
One of the oldest engineers, Wally was originally a worker trying to get fired to get a severance package. He hates work and avoids it whenever he can. He often carries a cup of coffee, calmly sipping from it even in the midst of chaos or office-shaking revelations. Wally is extremely cynical. He is even more socially inept than Dilbert (though far less self-aware of the fact), and references to his lack of personal hygiene are not uncommon. Like the Pointy-Haired Boss, Wally is utterly lacking in ethics and will take advantage of any situation to maximize his personal gain while doing the least possible amount of honest work. Squat and balding, Wally is almost invariably portrayed wearing a short sleeved dress shirt and tie. Adams has stated that Wally was based on a Pacific Bell coworker of his who was interested in a generous employee buy-out program—for the company's worst employees. This had the effect of causing this man -- whom Adams describes as "one of the more brilliant people I've met" -- to work hard at being incompetent, rude, and generally poor at his job to qualify for the buy-out program. Adams has said that this inspired the basic laziness and amorality of Wally's character. Despite these personality traits Wally is accepted as part of Dilbert, Ted, Alice, and Asok's clique. Although his relationship with Alice is often antagonistic and Dilbert occasionally denies being his friend, their actions show at least a certain acceptance of him.
An engineer who is often seen hanging out with Wally. He is referenced by name more often in older comics, but he is still seen occasionally now. He is a friend of Dilbert and Wally, but is not seen interacting with Alice or Asok as much. He has been accepted into Dilbert's clique. He has been fired and killed numerous times (for example, being pushed down a flight of stairs and becoming possessed), so it is likely that he is rehired and brought back to life in a similar way to the other main characters who die and come back. In addition to this, he is often promoted and given benefits over the other employees. Ted has a wife and kids who are referenced multiple times and seen on at least one occasion. Scott Adams refers to him as Ted the Generic Guy because whenever Scott needs to fire or kill someone, he uses Ted, but slowly over time Ted has become his own character.
One of the more competent engineers. Alice has a huge, triangular hairstyle. She is often frustrated at her work, because she does not get proper recognition, which she believes is because she is female. She also has a quick, often violent temper, sometimes putting her "Fist of Death" to use, even with the Pointy Haired Boss. Alice originally depicted a series of characters, like Ted, and she appeared for a time as the current Alice with a somewhat more normal hair style. Later she developed her signature triangular hair, similar to the boss. Alice is based on a woman that Scott Adams worked with named Anita, who is described as sharing Alice's "pink suit, fluffy hair, technical proficiency, coffee obsession, and take-no-crap attitude."
Dilbert's anthropomorphic pet dog (if such a subordinate appellation can be applied to him), is the smartest dog on earth. Dogbert is a megalomaniac intellectual dog, planning to one day conquer the world. He once succeeded, but became bored of the ensuing peace, and quit. Often seen in high-ranking consultant or technical support jobs, he constantly abuses his power and fools the management of Dilbert's company, though considering the intelligence of the company's management in general and Dilbert's boss in particular, this is not very hard to do. Dogbert also enjoys pulling scams on unsuspecting, and usually dull customers to steal their money. However, despite Dogbert's cynical exterior, he has been known to pull his master out of some tight jams. Dogbert's nature as a pet was more emphasized during the earlier years of the strip; as the strip progressed, references to his acting like a dog became less common, although he still wags his tail when he perpetrates his scams. When an older Dilbert arrives while time-traveling from the future, he refers to Dogbert as "majesty", indicating that Dogbert will one day indeed rule the world...again, and make worshiping him retroactive so he could boss around time travelers.
A young intern. He works very hard but does not always get proper recognition. Asok is intensely intelligent but naive about corporate life; the shattering of his optimistic illusions are frequent comic fodder. Asok is Indian, and has graduated from the Indian Institute of Technology (IIT). The others, especially the Boss, often unwittingly trample on his cultural beliefs. At times when Asok mentions this, he is normally ignored. Asok's test scores (a perfect 1600 on the old SAT) and the fact his IQ is 240, show that he is the smartest member of the engineering team. He is often called upon by the Boss to do odd jobs and his ideas are usually left hanging in the meetings. He is also seen making realizations of his corporate life regularly at the Lunch table with Wally and Dilbert. There are a few jokes about him having psychic powers which he learned at the IIT. Yet despite his intelligence, ethics and mystical powers, Asok sometimes takes advice from Wally in the arts of laziness, and Dilbert in surviving the office.
Loud Howard 
Another coworker who became a regular character in the TV series, despite appearing in just a few comic strips on 21 April 1995 and 17 March 2006, and again by popular request on 11 October 2006. Loud Howard is incapable of speaking quietly, and in the TV series his overpowering voice often breaks anything and everything around him, including people's eardrums. It has also shattered glass, slammed people against the wall and even worse, killed people.
In the strips, his loud voice is represented by huge lettering and his comically huge mouth (when talking), which takes up most of the available panel space and is therefore difficult to sustain as a running joke. Howard as a recurring character is better-suited to the animated series, where his voice actor, Jim Wise, can speak as loudly as necessary.
Loud Howard made a reappearance on May 24, 2012, where he meets Topper and they both have a shouting match right outside Dilbert's cubicle.
Secondary characters 
The bitter secretary of the Pointy-Haired Boss, who hates her boss and all of her co-workers. Initially a minor character in the strip, her character grew enough in popularity over the years that Adams started creating complete storylines for her. Her character was based on all the bad experiences Adams ever had with any secretary. Several strips feature Carol menacing or attacking co-workers with a crossbow. Carol frequently attempts to put the Pointy-Haired Boss in situations where he will be killed, and states this to the Pointy-Haired Boss directly on numerous occasions. Carol's two young, poorly behaved children also make appearances in the strip.
A rat formerly used as a laboratory test animal. A cheerful character, and something of a nitwit though he does make the occasional brilliant observation. He usually gets all the lowest jobs, but has been seen as a consultant before. He has made the pointy-haired boss fall under his consultant spell. Ratbert is originally disliked by Dilbert for being a rat, but is later accepted as a member of the family. He was not originally intended as a regular character, but because of his popularity with readers he was kept.
The company's evil feline Human Resources director. Although he was originally just supposed to be around for a few strips, the fans named him and demanded more of him. He derives pleasure from seeing employees worry about their jobs, and particularly enjoys tormenting Wally. Merely mentioning the term "layoffs" causes him to purr with delight. Unlike Dogbert, Catbert has no apparent owner, but retains all of the qualities of a cat, and frequently purrs or sheds or performs other acts of "catness", which he uses to torture the employees. He is particularly cooperative and friendly with the Pointy Haired Boss.
Dilbert's Mother is a homely and intelligent woman. She used to think Dilbert worked at a railroad because he is an engineer. She's often selfish and openly uncaring towards her son; in the TV series she states that, although she loved him, she did not actually like him. She has nearly the same level of technical knowledge as Dilbert, although she has him do technical work for her. She is obsessed with Scrabble, and has been accused of cheating with "counterfeit vowels". (This is a reference to Scott Adams' own mother.)
Phil, the Prince of Insufficient Light 
A minor demon who punishes people for small crimes by "darning them to heck" with his "pitch-spoon", a parody of Satan (the "Prince of Darkness"). Such crimes include using copier paper for the printer, stealing a chair from another cubicle, and finishing off the last coffee from the coffee maker without topping it up. As a minor demon Phil's punishments tend to be of an annoying rather than downright tormenting nature, such as being forced to sit at a secretary's desk and be teased by coworkers or being forced to sit among the accountants at lunchtime and listen to their inherently boring conversations, or, in one strip, "using the spoon" (which involved spooning with said person). Phil is eventually revealed to be the Pointy-Haired Boss's brother. Adams is inconsistent with his depictions of Phil; he sometimes has horns and sometimes does not, and sometimes carries a pitchfork rather than a spoon. Adams has stated that the inconsistency is because he sometimes forgets that Phil is not supposed to have a cape or a pitchfork.
Bob the Dinosaur 
A vegetarian dinosaur who is the wedgie enforcer at the office. He was found after Dilbert calculated that dinosaurs could not be extinct, and they therefore must be in hiding. Bob was found hidden behind the couch. Bob has a wife (Dawn) and son (Rex), who also live in Dilbert's house, but they are seen far less frequently than he is, since most of his time is spent at Dilbert's office, where his wedgie duty is constantly needed while working with incompetent co-workers, salesmen, or clients. He has also revealed that being a dinosaur he is, of course, mistaken for a COBOL programmer. Bob likes having naps and eating lots of carrots.
World's Smartest Garbageman 
Dilbert's garbageman is frequently described in the comic as "the world's smartest garbageman". He occasionally solves extremely complex problems for Dilbert and in various strips has developed several futuristic inventions. In the TV show, it is revealed that he is the only garbageman for the whole city, and is able to collect for all houses through "shortcuts".
Tina the Technical Writer 
Tina the Technical Writer was introduced both to add more females to the cast, and to satirize the technical writing profession of the late 20th century. Since in the late 20th century technical writing was slightly dominated by women, Tina was portrayed as a frustrated feminist, always on the defensive about her skills and her value to the company.
People from a fictional Fourth World nation, used as a parody of outsourcing. Their culture is radically different from Western culture, and their patriarchy often annoys Alice. Their country is covered in waist-deep mud which they keep wet using expensive bottled water as revealed in one strip. The main vehicle of their national airline is essentially a giant slingshot. At one point, the French declared war on Elbonia because they tried to launch a satellite with the town slingshot, thereby flattening the French Embassy before Dilbert can intercede. At another time Dogbert lobbied Switzerland to "liberate" Elbonia's oil. Dogbert once became the king of Elbonia, but Dilbert convinced him to resign. Elbonia was first described as an Eastern European nation. Elbonia's traditional hats, long beards, male-centric culture and technological backwardness suggest it is modeled after a Third World Islamic society, such as Afghanistan; it is also similar to Post-Soviet States in its headwear and former communism. Scott Adams stated in Seven Years of Highly Defective People that Elbonia was created to allow for a foreign nation inoffensive to people outside the United States, and is based on the average American's perception of any country without cable TV.
Accounting trolls 
Sadistic trolls from the accounting department whose bodies are 95% saliva. As Dogbert shows, their brains are so hard-wired that seeing someone wearing a baseball cap backwards causes their heads to explode, which he referred to as a "paradigm shifting without a clutch." The trolls' accounting offices resemble a cavernous Hell. They were originally ruled by a witch who turned Dilbert into an accounting troll but was destroyed when Dilbert, assigned to budget erasing, erased the accounting department's budget. The trolls are rarely given names, however occasionally a troll by the name Nordlaw is referenced. The first troll met in the comics was named Bradley. Their original name was Erv.
Minor recurring characters 
A senior system/network administrator or manager at Dilbert's company, Mordac the Preventer of Information Services strives to make the use of the company's computing resources as difficult and frustrating as possible. In most cases, the ridiculous or over-the-top restrictions he introduces are explained as in line with the company's IT policy (then again, he might be the one writing that policy), there have however been cases - for instance, when he made obscure changes to the network without testing just before allegedly leaving for a three-week vacation on a Russian submarine below the Arctic Circle - when his actions could only be explained by malice. His motives are unclear, although his demeanor suggests he simply takes pleasure using his management and technical powers to make the users of "his" systems suffer. In more recent strips he looks different. He appeared once with "Walter the Budget Guy" in the "Merger" episode of the Dilbert animated series.
A relatively frequently recurring character in the strip. Whenever anyone mentions in Topper's earshot any difficult task he or she accomplished, he barges into the conversation with a smug facial expression, exclaiming "that's nothing!". He then proceeds to top the other's statement with his own, obviously implausible or downright ridiculous, claim (insulating his house with cheese, implanting himself with insect organs so he can spin silk, or passing a Gallstone so big it became the secretary of labor in Clinton's administration). He seems to be genuinely offended when the others express disbelief in his purported exploits. He allegedly cannot start a conversation, as he claims that it "ruins his system".
An unseen character in the comic strip, although he does appear in the animated series, in which his face is hidden in a fashion similar to "Mammy Two Shoes" from "Tom and Jerry" or Wilson from "Home Improvement". He left Dilbert's mother during a trip to the mall in 1992 (1979 in the TV series), and lives at the 24-hour all-you-can-eat buffet restaurant in the mall because he has not eaten all he can eat.
Dilbert's girlfriend from 1994 to 1996. He met her at a soccer game, where she rebounded a ball off his head to score a goal. Liz would constantly taunt Dilbert about their comparative levels of attractiveness and his obsession with technology, though Dilbert always took such comments in stride. Adams admitted in Seven Years of Highly Defective People that "Liz never really clicked with me", and eventually had her break up with Dilbert, after she started dating other men. She is Dilbert's longest relationship. Scott Adams clarified in a user interview that Dilbert is still a virgin and will remain so for a while.
Dawn and Rex 
Introduced in 1989, Bob and Dawn came into the strip after Dilbert figured out that not all dinosaurs could be extinct. Dawn was Bob's "mate." Rex was born shortly after the introduction of Bob and Dawn. The two characters appeared much less frequently than Bob and have not been seen in a Dilbert strip since September 20, 1997.
The C.E.O 
The C.E.O of the unnamed company that Dilbert works at has been shown to be incompetent to some level (though not as much as the pointy haired boss) and often at meetings makes a desperate attempt to seem like, as the pointy haired boss put it, "just plain folk"
- Adams, Scott: Seven Years of Highly Defective People, page 227. Andrews McMeel Publishing, 1997.
- Before the late 20th century, technical writing was dominated by males writing to military specifications. These 'mil-spec' writers gave way to a mixed environment in the late 20th century, when writers began to address the needs of personal computer users. At that point, the profession became more gender balanced.