Glossary of business and management terms

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The following special terms are used in commercial business and the management of large organisations such as corporations.

Abbreviations[edit]

Nouns[edit]

  • 50,000 foot view: Highest management overview
  • 30,000 foot view: Program management view
  • Assessment -
  • Bandwidth -
  • Benchmarking/Benchmark - Measuring against
  • Best practice - Tried and tested methology/process
  • Best practice methodology -
  • Bottleneck - Where a process is held up
  • Blue sky thinking: Idealistic or visionary ideas - not always with practical application (source: BBC)
  • Cascade: Array of possible actions to take in response to a problem: protocol
  • Change -
  • Check in the box -
  • Chit -
  • Coach/Couch the idea -
  • Compensation actions -
  • Competitive advantage -
  • Conflict resolution -
  • Constraints -
  • Core competencies -
  • Core values -
  • Cost avoidance -
  • Cracker jack -
  • Critical thinker -
  • Cutting edge practices -
  • Deliverable/s -
  • Diagnosis -
  • Downsize -
  • End-user perspective: What a customer thinks of a product or service or how they feel having to or after using a product service. What is thought about one of your items or services sold by a third party
  • Enterprise -
  • Excellence -
  • Flavor of the month -
  • Fire fighter -
  • Game changer -
  • Game theory -
  • Gatekeeper -
  • Golden handshake -
  • Governance -
  • Headhunter -
  • Hub - an idea which other ideas are linked to
  • Income pressures -
  • Joined-up thinking: Discussing the viewpoints of each organization and coming to an agreement or compromise
  • Individual contributor -
  • Leadership -
  • Lean forward and Lean back media
  • Learning experience -
  • Line of sight -
  • Low-hanging fruit - Tasks that have the greatest positive effect for the least effort, used when promoting new projects to show the advantages.
  • Mad as a hornet -
  • Mastery -
  • Matrix organization -
  • Metrics Milestones -
  • Momentum -
  • Moving target -
  • Nesting (process)|Nesting -
  • Not invented here -
  • Initiative -
  • Individual contributor -
  • One belly button to push: Reduced number of suppliers
  • Outcomes -
  • Paradigm shift -
  • Partnership -
  • Positive Momentum -
  • Practical application -
  • Process -
  • Process management -
  • Product / service environment -
  • Raft of measures: A collection of proposals or schemes
  • Recommendation -
  • Requirements -
  • Revenue growth -
  • Revenue mix -
  • Rightsize -
  • Seat at the table -
  • Showcase -
  • Show stopper -
  • Tent pole - the task or item most likely to delay a project or consume the most resources
  • Silo (Vertical and Horizontal) -
  • Silver bullet - One solution for everything
  • Stakeholders - every group or individual affected by the outcome of a decision
  • Standards -
  • State of the art -
  • Superior advantage/performance -
  • Supply chain -
  • Synergy -
  • System -
  • Teamwork -
  • Thought leader -
  • Touchpoints:
  • Under-pinning: The foundations of an idea, which helps another related scheme or proposal
  • Value added -
  • Womb to tomb - An idea or program that is killed before it has a chance to grow or flourish
  • Win-win solution: Providing a product or service which makes everyone happy

Verbs[edit]

  • Action -
  • Attract -
  • Baked In - Same as "included," in principle. Something which has been "baked in" is implied to be impossible to remove.
  • Boil the Ocean - An effort or task which is perceived by the speaker to be impossible or impractical.
  • Build Capacity - Take actions which produce no useful output immediately, but increase the amount of useful work which can be done in the future.
  • Call out -
  • Capture -
  • Champion -
  • Circle Back -
  • Circle the wagons
  • Collaborative -
  • Connect the dots -
  • Cover all directions of the compass: Try to make things acceptable for all stakeholders
  • Create the storyboard: Outline what the solution will look like
  • Deep dive: Get into the detail
  • Deliver -
  • Dialogue -
  • Differentiate -
  • Drill Down –
  • Eating one's own dog food: Use the same product that is sold to your customers, especially if it's a bad product
  • Drink the Kool Aid - (from the Jonestown Massacre)
  • Emerge/Emerging -
  • Enhance -
  • Escalate -
  • Evolve -
  • Execute -
  • Exploit -
  • Facilitate -
  • Forge -
  • Foster -
  • Generate -
  • Grow -
  • Have the vendor in our pocket: Keep a vendor / contractors paid
  • Highlight -
  • Ideate -
  • Impact -
  • Implement -
  • Incentivize -
  • Inspire -
  • Integrate -
  • Intervene -
  • Land and expand: To sell a small solution and then grow it within the client's environment
  • Leverage -
  • Manage -
  • Mature
  • Moving forward: Making progress on an idea or scheme
  • Onboarding -
  • Partner -
  • Pick the low-hanging fruit: Go for the easiest option
  • Ping -
  • Power to the elbow: Get additional backup information to make your case stronger
  • Pushing the envelope: Going outside normal boundaries to achieve a target or goal (such as exceeding specifications)
  • Reach out -
  • Re-engineer -
  • Re-use -
  • Scale up -
  • Simplify -
  • Sing from the same hymn sheet: Show a united front or everyone understanding and saying the same thing to customers or service users
  • Spearhead -
  • Strategic plan -
  • Strategize -
  • Stratic -
  • Sugarcoating -
  • Synergize -
  • Synergy -
  • Table that -
  • Tackle -
  • Think outside the box -
  • Throw a curve -
  • Touch base -
  • Touch base: To meet up with a colleague to discuss progress (from baseball)
  • Transform -
  • Tread Lightly-
  • Unify -
  • Utilize -
  • Vet

Adjectives[edit]

Actionable - Authored - Cross-Functional - resume jargon, music to management's ears Customer-centric - Dynamic- In the loop - knowing what's going on and being kept informed Innovative - Geographically dispersed - Granular - High-level - Holistic - Nimble - Off the shelf - buying in a product or service already completed Results-driven - Revolutionary - Robust - Scalable - Seamless - Superior - Sustainable - Thoughtful - User-centric - Win-win -

Adverbs[edit]

Impactfully - In the weeds - view by staff who actually do the work Synergistically -

See also[edit]

References[edit]