|Fate||Ceased operations after expiration of licence|
|Founded||Mumbai, Maharashtra, India (1994 )|
|Defunct||29 November 2014|
|Headquarters||Mahim, Mumbai, India|
|Sandip Basu (MD and CEO)|
|Services||Mobile network operator|
|Owner||Khaitan Group (99%)|
Number of employees
|550 (December 2013)|
Loop Mobile, usually referred to as LOOP and formerly known as BPL Mobile, was an Indian mobile network operator. On 18 February 2014, Bharti Airtel announced that it had agreed to acquire Loop Mobile for 700 crore (US$110 million).
At its peak, Loop offered both prepaid and postpaid GSM cellular phone coverage in Assam, Kolkata, North East, Mumbai, Madhya Pradesh, Haryana, Orissa, Punjab, Rajasthan after receiving a license to operate across 21 telecom circles from the Department of Telecommunications (DoT).
BPL Mobile Communications, established in 1994, was India's first mobile network operator. It began commercial operations in 1995. The Khaitan Holdings Group purchased a 99% stake in the company at a cost of 700 crore (equivalent to 13 billion or US$200 million in 2015) in 2005. BPL Mobile was renamed to Loop Mobile in March 2009. Having consistently met and exceeded TRAI benchmarks, Loop Mobile was ISO 9001:2008 certified in 2009, in accordance with the TUV NORD CERT auditing and certification procedures.
On 18 February 2014, Bharti Airtel announced that it was acquiring Loop Mobile for 700 crore (US$110 million). The two companies had been in talks since mid-2013. Loop Mobile's 20 year licence in the 900 MHz band was due to expire in the last quarter of 2014, and the company did not participate in the 2014 spectrum auction. However, on 5 November 2014, Bharti announced that it was dropping plans to acquire Loop Mobile, after the former failed to gain regulatory approval from the Department of Telecommunications (DoT) for the acquisition.
The acquisition would have increased Airtel's total customer base in Mumbai to more than 7 million customers and increased the size of their network to 6,500 cell sites. Airtel also would have acquired electronic equipment, optic fibre and the 8 megahertz of spectrum in the 900 MHz band held by Loop in Mumbai. However, Airtel had no plans to acquire Loop Mobile's 550 employees.
The announcement of the acquisition had prompted most Loop Mobile subscribers to switch mobile operators, and the operator had approximately 1 million customers by the first week of November 2014, down from 3 million subscribers when the deal was first announced in February 2014. Loop Mobile's licence to operate mobile services in Mumbai expired on 29 November 2014, bringing an end to its operations.
Loop Mobile was the first operator in the country to offer services like MMS, GPRS and Caller Ring Tunes. Other VAS include Reply-All, Roaming on Prepaid, Intelligent network, General Packet Radio Service (GPRS), Multimedia Messaging Service(MMS), Missed Call Alert, Caller Ring Tune, Mobile Tracker, Doctor-on-Call, "1 paise per sec" prepaid plan, Karaoke Messaging among others. Apart from Mumbai, it is amongst the new mobile services companies to be awarded licences to operate across 21 circles by DoT. Loop Mobile uses the latest NGIP (Next Generation Internet Protocol) and EDGE (Enhanced Data rates for GSM Evolution) technology.
Loop Mobile's subscriber base as at the end of July 2011 is as follows (as of 15 May 2012 only Mumbai remains):-
- Mumbai - 35,56,000
- Haryana - 95
- Kolkata - 1,344
- Madhya Pradesh - 100
- Odisha - 592
- Punjab - 125
- Rajasthan - 243
- Northeast India - 20
- Assam - 97
Totalling to 3,260,000 (Approx.) or 0.50% (Approx.) of the total  mobile connections in India.
On 18 August 2011, Loop mobile along with Bharti Airtel, Idea Cellular, Reliance Communications and Vodafone was issued notices by Telecom Regulatory Authority of India(TRAI) for violation of Mobile number portability(MNP) Regulations. According to TRAI, they had received complains from customers regarding wrong rejection of porting requests by telecom operators and also 10 been charged for a message for requesting porting code through number 1900. In April 2012 Loop Mobile announced its intention to shut down operations across India except Mumbai with effect from 15 May 2012. The move is expected to impact 6,100 customers, however, the figure is much less than 0.01% of the number of mobile phone users in India.
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