Lufthansa
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| Founded | 1953[note 1][1][2][3] | |||
|---|---|---|---|---|
| Commenced operations | 1955 | |||
| Hubs | ||||
| Focus cities | ||||
| Frequent-flyer program | Miles & More | |||
| Airport lounge | HON / Senator Lounge | |||
| Alliance | Star Alliance | |||
| Subsidiaries | ||||
| Fleet size | 284 | |||
| Destinations | 215 | |||
| Company slogan |
You see the world the way you fly (old slogan) |
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| Headquarters | Cologne, Germany | |||
| Key people |
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| Revenue | ||||
| Operating income | ||||
| Net income | ||||
| Total assets | ||||
| Total equity | ||||
| Employees | 116,957 (2012)[5] | |||
| Website | www.lufthansa.com | |||
Deutsche Lufthansa AG (FWB: LHA, OTCQX: DLAKY) (German pronunciation: [ˈdɔʏt͡ʃə ˈlʊfthanza], commonly known as just Lufthansa and sometimes internationally as Lufthansa German Airlines) is the flag carrier of Germany and the largest airline in Europe, both in terms of overall passengers carried and fleet size. The German government had a 35.68% stake in Lufthansa until 1997, but the company is now owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%), and Deutsche Bank (0.4%) and has 119,084 employees (as of 2011).[6] The name of the company is derived from Luft (the German word for "air"), and Hansa (after the Hanseatic League).
The airline is the world's fourth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, Americas, Asia and Europe. Together with its partners, Lufthansa services around 410 destinations.[7] With over 870 aircraft[8] it has the largest passenger airline fleet in the world when combined with its subsidiaries.
Lufthansa's registered office and corporate headquarters are in Cologne, North Rhine-Westphalia, Germany. The main operations base, called Lufthansa Aviation Center (LAC), is located at Lufthansa's primary traffic hub at Frankfurt Airport.[7][9][10][11] The majority of Lufthansa's pilots, ground staff, and flight attendants are based in Frankfurt.[12]
Lufthansa is a founding member of Star Alliance, the world's largest airline alliance, formed in 1997. The Lufthansa Group employs 117,000 people worldwide of 146 nationalities. In 2010, over 90 million passengers flew with Lufthansa (not including Germanwings and Brussels Airlines).
Contents |
History [edit]
1950s: Post-war (re-)formation [edit]
Lufthansa traces its history back to 1926 when the Deutsche Luft Hansa A.G. (from 1933 styled as Deutsche Lufthansa) was formed in Berlin,[3] an airline that served as flag carrier of the country until 1945 when all services were suspended following the defeat of Germany in World War II. In an effort to create a new German national airline, a company called Aktiengesellschaft für Luftverkehrsbedarf (Luftag),[1] was founded in Cologne on 6 January 1953, with a large number of its staff once having worked for the now liquidated Lufthansa. At that time, West Germany had not been granted with the sovereignty over its airspace yet, so that it was unknown when the new airline could become operational. Nevertheless, in 1953 Luftag placed orders for four Convair CV-340 and four Lockheed L-1049 Super Constellation airliners and set up a maintenance base at Hamburg Airport.[1][2] On 6 August 1954, Luftag acquired the name and logo from the liquidated Deutsche Lufthansa for DM 30,000,[2] thus continuing the tradition of a German flag carrier of that name.
On April 1, 1955 Lufthansa was granted approval to launche domestic scheduled service.[2] International operations started on May 15, 1955, with flights to points in Europe,[13] followed by services to New York City from June 8 of that year using Super Constellation aircraft, and on South Atlantic routes from August 1956.
East Germany attempted to establish its own airline in 1955 using the Lufthansa name, but this resulted in a dispute with West Germany, where the airline was already in operation. East Germany created its national airline Interflug in 1958, and the East German Lufthansa ceased to exist and merged into Interflug in 1963.[14] Lufthansa (and all other West German airlines) were banned from flying into West Berlin until the demise of the GDR regime.
1960s: Jetliner introduction [edit]
In 1958 Lufthansa ordered four Boeing 707s and started jet flights from Frankfurt to New York City in March 1960. Boeing 720Bs were later bought to back up the 707 fleet. In February 1961 Far East routes were extended beyond Bangkok, Thailand, to Hong Kong and Tokyo. Lagos, Nigeria and Johannesburg, South Africa were added in 1962.
Lufthansa introduced the Boeing 727 in 1964 and that May began the Polar route from Frankfurt to Tokyo. In February 1965 the company ordered twenty-one Boeing 737 medium-haul jets which went into service in 1968.
Lufthansa was the first customer for the Boeing 737 and was one of only four buyers of the 737-100s (the others were NASA, Malaysia-Singapore Airlines and Avianca – while the NASA airframe was the first constructed, it was the last delivered and originally intended for delivery to Lufthansa). Lufthansa was the first foreign launch customer for a Boeing airliner.
1970s–1980s: The wide-body era [edit]
The wide-body era for Lufthansa started with a Boeing 747 flight on April 26, 1970. In 1979 Lufthansa and Swissair were launch customers for the Airbus A310 with an order for twenty-five aircraft.
The company's fleet modernisation programme for the 1990s began on June 29, 1985 with an order for fifteen Airbus A320s and seven Airbus A300-600s. Ten Boeing 737-300s were ordered a few days later. All were delivered between 1987 and 1992. Lufthansa also bought Airbus A321, Airbus A340 and the Boeing 747-400.
In 1987 Lufthansa, together with Air France, Iberia and SAS founded Amadeus, an IT company (also known as a GDS) that would enable travel agencies to sell the founders and other airlines' products from a single system.
Lufthansa adopted a new corporate identity in 1988. The fleet was given a new livery while cabins, city offices and airport lounges were redesigned.
1990s–2000s: Further expansion [edit]
On October 28, 1990, 25 days after reunification, Berlin became a Lufthansa destination again. On May 18, 1997, Lufthansa, Air Canada, Scandinavian Airlines, Thai Airways and United Airlines formed the Star Alliance, the world's first multilateral airline alliance.
In 2000, Air One became a partner airline of Lufthansa and nearly all Air One flights were code-shared with Lufthansa until the purchase of Air One by Alitalia. Lufthansa has a good track record for posting profits, even in 2001, after 9/11, the airline suffered a significant loss in profits but still managed to stay 'in the black'. While many other airlines announced layoffs (typically 20% of their workforce), Lufthansa retained its current workforce.[15]
On December 6, 2001, Lufthansa announced an order for 15 Airbus A380 superjumbos with 10 more options, which was confirmed on December 20. The A380 fleet will be used for long-haul flights from Frankfurt exclusively.
In June 2003, Lufthansa opened Terminal 2 at Munich's Franz Josef Strauß Airport to relieve its main hub, Frankfurt, which was suffering from capacity constraints. It is one of the first terminals in Europe partially owned by an airline.
On May 17, 2004, Lufthansa became the launch customer for the Connexion by Boeing in-flight online connectivity service.
On March 22, 2005, SWISS was purchased by Lufthansa Airlines. The acquisition included the provision that the majority shareholders (the Swiss government and large Swiss companies) be offered payment if Lufthansa's share price outperforms an airline index during the years following the merger. The two companies will continue to be run separately.
On December 6, 2006, Lufthansa placed an order for 20 Boeing 747-8I airliners, becoming the launch customer of the type. The airline is also the second European airline to operate the Airbus A380 (after Air France). Their first A380 was delivered on May 19, 2010.[16]
On June 11, 2010, the Airbus A380 service was operated between Frankfurt and Tokyo.[17]
2010s: Belt-tightening [edit]
After Q1 2012 loss of 381 million euro and 13 million euro loss in year 2011 due to economies slowed and the cost of restructuring and fuel weighed on earnings, Deutsche Lufthansa AG will cut 3,500 administrative positions or around 20 percent of the clerical total of 16,800.[18]
Corporate affairs and identity [edit]
Headquarters [edit]
Lufthansa's corporate headquarters are located in Cologne, Germany.[19]
In 1971, Lawrence Fellows of The New York Times described the then-new headquarters building that Lufthansa occupied in Cologne as "gleaming".[20] In 1986, terrorists bombed the headquarters of Lufthansa.[21] No people received injuries as a result of the bombing.[22]
In 2006, the builders laid the first stone to the new Lufthansa headquarters in Deutz, Cologne. By the end of 2007 Lufthansa planned to move 800 employees, including the company's finance department, to the new building.[23]
Several Lufthansa departments are not located in the headquarters; instead they are located in the Lufthansa Aviation Center at Frankfurt Airport. The departments include Corporate Communications,[24] Investor Relations,[25] and Media Relations.[26]
Subsidiaries [edit]
In addition to its main operation, Lufthansa has several subsidiaries, including:[4]
Airline subsidiaries:
- AeroLogic, German cargo airline owned 50% by Lufthansa in joint venture with DHL.
- Air Dolomiti, an airline headquartered in Villafranca di Verona, Italy, wholly owned by Lufthansa.
- Austrian Airlines, the national airline of Austria, based in Schwechat, Austria, wholly owned by Lufthansa.
- Brussels Airlines: On July 1, 2009, Lufthansa acquired a 45% stake in the Belgian airline with an option to acquire the remaining shares in the future.
- Edelweiss Air, the charter arm of Swiss International.
- Eurowings a regional carrier, wholly owned by Lufthansa.
- Germanwings, wholly owned by Lufthansa, Germanwings was previously the low-cost subsidiary of Eurowings.
- JetBlue Airways, an airline headquartered in New York City, 15.85% owned by Lufthansa.
- Lufthansa Cargo, an air cargo company, wholly owned by Lufthansa.
- Lufthansa CityLine, a regional carrier, wholly owned by Lufthansa.
- Luxair, Lufthansa holds a 14.44% stake of the Luxembourg's flag carrier.
- Tyrolean Airways, once Austrian Airlines' regional carrier, now ACMI operator flying under the Austrian brand; wholly owned by Lufthansa.
- SunExpress, airline based in Antalya, Turkey; 50% owned by Lufthansa (the remainder is owned by Turkish Airlines).
- Swiss International Air Lines, an airline based at Basel Airport, wholly owned by Lufthansa.
Other operations:
- Delvag, an insurance company specialising in air transport.
- Global Load Control, a world leader in remote weight and balance services.
- LSG Sky Chefs, the world's largest airline caterer, which accounts for one third of the world's airline meals.
- Lufthansa Commercial Holding, in which Lufthansa holds a 19% stake. LCH contains over 400 service and finance companies of which Lufthansa holds shares.
- Lufthansa Consulting, an international aviation consultant for airlines, airports and related industries.
- Lufthansa Flight Training, a provider of flight crew training services to various airlines and the main training arm for the airline's own pilots.
- Lufthansa Regional, a brand operated by an alliance of several small regional airlines, including Lufthansa CityLine.
- Lufthansa Systems, the largest European aviation IT provider.
- Lufthansa Technik, aircraft maintenance providers.
Brand history [edit]
The Lufthansa logo, an encircled stylized crane in flight, was created in 1918 by Otto Firle. It was part of the livery of the first German airline, Deutsche Luft-Reederei (abbreviated DLR), which began air service on February 5, 1919. In 1926, Deutsche Luft Hansa adopted this symbol, and in 1954, Lufthansa expressed continuity by adopting it, too.
The original creator of the name Lufthansa is believed to be F.A. Fischer von Puturzyn. In 1925, he published a book entitled "Luft-Hansa" which examined the options open to aviation policymakers at the time. Luft Hansa was the name given to the new airline which resulted from the merger of Junkers' airline (Luftverkehr AG) and Deutscher Aero Lloyd.[27]
Alliances and partnerships [edit]
Commercial [edit]
Lufthansa is owned by private investors (88.52%), MGL Gesellschaft für Luftverkehrswerte (10.05%), Deutsche Postbank (1.03%) and Deutsche Bank (0.4%) and has 37,042 employees (at March 2007).[7]
On December 13, 2007, Lufthansa and U.S.-based low-cost airline Jetblue announced the beginning of a partnership initiated through the 19% stake purchase in Jetblue shares by Lufthansa. This is the first major ownership investment by a European carrier in an American carrier since the EU–U.S. Open Skies Agreement became effective in 2008.
In late 2007, the Lufthansa cargo hub dispute was started by Russia. Lufthansa was forced to relocate its cargo hub from Kazakhstan to Russia.
On August 28, 2008, Lufthansa and Brussels Airlines announced that they were negotiating joining together.[28]
On September 15, 2008, it was jointly announced by both airlines that Lufthansa will acquire a 45% stake in Brussels Airlines with an option to acquire the remaining 55% from 2011. As a part of this deal Brussels Airlines will join Star Alliance. Brussels entered into the Star Alliance in December 2009.[29][30][31]
On October 28, 2008, Lufthansa exercised its option to purchase a further 60% share in BMI (additionally to the 20% Lufthansa already owned), this resulted in a dispute with former owner Sir Michael Bishop, though. Both parties reached an agreement at the end of June 2009, so the acquisition could take place with effect from July 1, 2009.[32] By acquiring the remaining 20% from Scandinavian Airlines Lufthansa has full control over BMI since November 1, 2009.[33]
In November 2008, Lufthansa and Austrian Airlines announced a deal in which Lufthansa will buy the majority stock from the Austrian government. The deal was completed in January 2009. At the same time, Lufthansa announced that they are in serious talks with Scandinavian Airlines System about a merger between the two airlines but Lufthansa would have to make great changes to SAS before this is viable because of the financial state of Scandinavian Airlines System over the last few years. In May 2009, it announced that talks are occurring between about a "closer commercial co-operation" between the two companies, but that a takeover is not in Lufthansa's plans.[34] Additionally, it announced that if British Airways was unable to complete its merger with Iberia, it would attempt to begin talks with the Spanish airline itself.[35]
In 2010, Lufthansa was named in a European Commission investigation into price-fixing, but was not fined due to acting as a whistleblower.[36]
In November 2011, Lufthansa agreed to sell its subsidiary, BMI Airlines to the IAG group (Owner of British Airways and Iberia), pending approvals, for 172.5 million pounds
In July 2012, a Qantas–Lufthansa Technik maintenance deal for Tullamarine airport fell through due to having insufficient engine maintenance work to support the partnership. This resulted in 164 engineers becoming redundant. This follows just months after the closing of heavy maintenance operations, which resulted in 400 additional job losses. It was announced that the Lufthansa Technik–Qantas partnership would end in September.[37]
Technology [edit]
Until April 2009 Lufthansa inventory and departure control systems, based on Unisys were managed by LH Systems. Lufthansa reservations systems were outsourced to Amadeus in the early 1990s. Following a decision to outsource all components of the Passenger Service System, the functions were outsourced to the Altéa platform managed by Amadeus.
Partner airlines [edit]
Lufthansa built up a worldwide partner network, offering coordinated connections, common frequent-flyer programmes and code sharing. After the liquidation of Team Lufthansa, some of the former Team Lufthansa members were integrated into the partner programme. All airlines remain independent and keep their own corporate identity. Lufthansa partners around the world are:
Sponsorships [edit]
Lufthansa sponsors Bundesliga club Bayern Munich.[38]
Hubs and focus cities [edit]
| This section does not cite any references or sources. (February 2013) |
Hubs[39] [edit]
- Düsseldorf, Germany (Düsseldorf International Airport)
- Frankfurt, Germany (Frankfurt Airport)
- Munich, Germany (Munich Airport)
Focus cities [edit]
- Berlin, Germany (Berlin Tegel Airport)
- Cologne, Germany (Cologne Bonn Airport)
- Hamburg, Germany (Hamburg Airport)
- Stuttgart, Germany (Stuttgart Airport)
Destinations [edit]
[edit]
Besides fellow Star Alliance members, Lufthansa has codeshare agreements with the following airlines (as of November 2012):[40]
Fleet [edit]
As of April 2013, the Lufthansa fleet consists of the following aircraft with an average age of 12.6 years:
| Aircraft | In Fleet | Orders | Options | Passengers | Notes | |||
|---|---|---|---|---|---|---|---|---|
| F | C | Y | Total | |||||
| Airbus A319-100 | 35 | 1 | 0 | 0 | 0 | 138 | 138 | |
| Airbus A320-200 | 53 | 50 | 0 | 0 | 0 | 168 | 168 | |
| Airbus A320neo | 0 | 60 | 0 | TBA | ||||
| Airbus A321-100 | 20 | 0 | 0 | 0 | 0 | 200 | 200 | |
| Airbus A321-200 | 42 | 2 | 5 | 0 | 0 | 200 | 200 | |
| Airbus A321neo | 0 | 40 | 0 | TBA | ||||
| Airbus A330-300 | 18 | 1 | 2 | |||||
| 8 | 48 | 161 | 217 | |||||
| 8 | 48 | 165 | 221 | |||||
| Airbus A340-300 | 24 | 0 | 0 | 8 | 48 | 165 | 221 | |
| 8 | 36 | 197 | 241 | |||||
| 0 | 44 | 222 | 266 | |||||
| Airbus A340-600 | 24 | 0 | 0 | 8 | 60 | 238 | 306 | |
| Airbus A380-800 | 10 | 9 | 1 | 8 | 98 | 420 | 526 | |
| Boeing 737–300 | 17 | 0 | 0 | 0 | 0 | 140 | 140 | Phasing out by 2016.[46] |
| Boeing 737–500 | 22 | 0 | 0 | 0 | 0 | 120 | 120 | Phasing out by 2016.[46] |
| Boeing 747-400[47] | 22 | 0 | 0 | |||||
| 8 | 80 | 242 | 330 | |||||
| 8 | 66 | 278 | 352 | |||||
| Boeing 747-8I | 6 | 13 | 0 | |||||
| 8 | 92 | 262 | 362 | |||||
| 8 | 80 | 298 | 386 | |||||
| Total | 290 | 176 | 8 | |||||
Fleet history [edit]
Over the years, Lufthansa has operated the following aircraft types:[48][49]
-
This transport-related list is incomplete; you can help by expanding it.
| Aircraft | Introduced | Retired | Notes |
|---|---|---|---|
| Airbus A300 | 1976 | 1984 | Originally had the A300B2 and A300B4 version. Later added the A300 back to the fleet with the −600 series[50] |
| 1987 | 2009 | ||
| Airbus A310 | 1984 | 2005 | |
| Airbus A319 | 1996 | — | |
| Airbus A320 | 1989 | — | |
| Airbus A321 | 1994 | — | |
| Airbus A330-200 | 2002 | 2006 | |
| Airbus A330-300 | 2004 | — | |
| Airbus A340-200 | 1993 | 2006 | |
| Airbus A340-300 | 1993 | — | |
| Airbus A340-600 | 2003 | — | |
| Airbus A380 | 2010 | — | |
| Boeing 707 | 1960 | 1984 | Also used in cargo configuration |
| Boeing 720 | 1961 | 1965 | |
| Boeing 727 | 1964 | 1993 | |
| Boeing 737-100 | 1968 | 1982 | Launch customer, dubbed City Jet |
| Boeing 737–200 | 1981 | 1997 | |
| Boeing 737–300 | 1986 | — | |
| Boeing 737–400 | 1992 | 1998 | |
| Boeing 737–500 | 1990 | — | |
| Boeing 747–100 | 1970 | 1979 | Also used in cargo configuration |
| Boeing 747–200 | 1971 | 2004 | Also used in cargo-configuration |
| Boeing 747-400 | 1989 | — | |
| Boeing 747-8 Intercontinental | 2012 | — | Launch customer |
| Boeing 767–300 | 1994 2003 |
1995 2004 |
Leased from Condor[51][52] leased from Lauda Air |
| Convair CV-340/440 | 1955 | 1968 | Also used in cargo configuration |
| Lockheed Super Constellation/Starliner | 1955 | 1967 | |
| Douglas DC-3 | 1955 | 1960 | |
| Douglas DC-4 | 1958 | 1959 | One single leased cargo aircraft |
| Douglas DC-8 | 1965 | 1966 | One single leased cargo aircraft |
| McDonnell Douglas DC-10 | 1974 | 1994 | |
| Vickers Viscount | 1958 | 1971 | Also used in cargo configuration |
Aircraft Naming Conventions [edit]
In September 1960, the Lufthansa Boeing 707 (D-ABOC), which would serve the Frankfurt-New York intercontinental route, was christened Berlin after the divided city of Berlin by then-mayor Willy Brandt. Following the Berlin, other Lufthansa 707 planes were named "Hamburg", "Frankfurt", "München" and "Bonn." With these names, the company established a tradition of naming the planes in its fleet after German cities and towns or federal states, with a general rule of thumb that the airplane make, size, or route would correspond roughly to the relative size or importance of the city or town it was named after.
This tradition has continued to this day, with two notable exceptions until 2010. The Airbus A340-300 (D-AIFC Gander/Halifax) was named after Gander and Halifax, two Canadian cities along the standard flight path from Europe to North America. It became the first Lufthansa airplane named after a non-German city. The name is meant to commemorate the hospitality of the communities of Gander and Halifax, which served as improvised safe havens for the passengers and crew of the multitude of international aircraft unable to return to their originating airports after the closing of the North American airspace in the days following the terror attacks of September 11, 2001.
The other aircraft not named after a German city was the Airbus A321-100 (D-AIRA), which was designated Finkenwerder in honour of the collaborative Airbus facility in the borough of Hamburg-Finkenwerder, where about 40% of Airbus narrowbody models are manufactured.
In February 2010, Lufthansa announced that the first two Airbus A380 in its fleet would be named Frankfurt am Main and München, following its naming tradition. However, the subsequent A380 aircraft are named after Star Alliance hub cities like Tokyo, Beijing and Brussels.
Vintage aircraft restoration [edit]
Lufthansa Technik, the airline's maintenance arm, restored a Junkers Ju 52/3m built in 1936 to airworthiness; this aircraft was in use on the 10-hour Berlin to Rome route, across the Alps, in the 1930s. Lufthansa is now restoring a Lockheed Super Constellation, using parts from three such aircraft bought at auction. Lufthansa's Super Constellations and L1649 "Starliners" served routes such as Hamburg-Madrid-Dakar-Caracas-Santiago. Lufthansa Technik recruits retired employees and volunteers for skilled labour.[53][54] Lufthansa sells aviation enthusiasts rides on the restored aircraft.
Cabin [edit]
First Class [edit]
Lufthansa First Class is offered on most long-haul aircraft (Airbus A330-300, A340-300, A340-600, A380-800, Boeing 747–400 and Boeing 747–8). Each seat converts to a two-metre bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check-in counters at most airports, and offers dedicated First Class lounges in Frankfurt and Munich, as well as a dedicated First Class Terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa has introduced a new First Class product aboard the Airbus A380 and plans to gradually introduce it on all of its long-haul aircraft. With the new programme SCORE, introduced to boost profits by 1.5 billion over the following years, LH will stop route expansion and extensively decrease its First Class offerings on most routes.[55]
Business Class [edit]
Lufthansa's long-haul Business Class is offered on all long-haul aircraft. Each seat converts to a two-metre angled lie-flat bed, includes laptop power outlets and entertainment facilities. Lufthansa offers dedicated Business Class check-in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt. A new Business Class was introduced in 2012 in the Boeing 747-8.[56] It has fully flat seats, instead of the former angled lie-flat seats, and a larger seat-back entertainment screen.[56] The seats will be introduced across Lufthansa's wide-body fleet.
Economy Class [edit]
Lufthansa's long-haul Economy Class is offered on all long-haul aircraft. All have a 31" seat pitch except the Airbus A340s, which have a 32" seat pitch. Passengers receive meals, as well as free drinks. In 2007, Lufthansa began installing personal Audio-Video-On-Demand (AVOD) screens in Economy Class. The Airbus A340s and A330s have been completely refitted with AVOD, while the 747-400s are in the process of being refitted. The Airbus A380s and Boeing 747-8s are being delivered with AVOD systems already installed.
Lounges [edit]
| This section does not cite any references or sources. (February 2013) |
| Lounge | Access – Class | Access – Status | Notes | Number on Network |
|---|---|---|---|---|
| First Class Terminal | First Class | HON Circle | FRA only | 1 |
| First Class Lounge | First Class | HON Circle | FRA, MUC and JFK only | 3 |
| Senator Lounge | First Class | Senator (or higher) Star Alliance Gold |
30 | |
| Business Lounge | Business Class (or higher) | Frequent Traveller (or higher) | 26 | |
| Welcome Lounge | Business Class (or higher) | Frequent Traveller (or higher) | FRA only Intercontinental passengers on LH, LX, OS and UA only No Star Alliance Gold |
1 |
Lufthansa operates four types of lounges: First Class, Senator, Business, and Welcome Lounges. Each departure lounge is accessible both through travel class, or Miles and More/Star Alliance status; the Welcome Lounge is limited to arriving premium Lufthansa passengers only.
First Class Terminal [edit]
Lufthansa operates a First Class Terminal at Frankfurt Airport. The first terminal of its kind; access is limited only to departing Lufthansa First Class, and HON Circle members. Approximately 200 staff care for approximately 300 passengers per day in the terminal, which features a full-service restaurant, full bar, cigar lounge, relaxation rooms and offices, as well as bath facilities. Guests are driven directly to their departing flight by Mercedes-Benz S-Class, Porsche Cayenne, Porsche Panamera or Mercedes-Benz Viano.
Miles & More [edit]
| This section does not cite any references or sources. (February 2013) |
Lufthansa's frequent-flyer programme is called Miles & More, and is shared among several European airlines, including Austrian Airlines, Adria Airways, Croatia Airlines, LOT Polish Airlines, Luxair, Swiss International Air Lines, and Brussels Airlines. Miles & More members may earn miles on Lufthansa flights and Star Alliance partner flights, as well as through Lufthansa credit cards, and purchases made through the Lufthansa shops. Status within Miles & More is determined by miles flown during one calendar year with specific partners. Membership levels include: Basic (no minimal threshold), Frequent Traveller (Silver, 35,000-mile (56,000 km) threshold or 30 individual flights), Senator (Gold, 100,000-mile (160,000 km) threshold), and HON Circle (Black, 600,000-mile (970,000 km) threshold over two calendar years). All non-basic Miles & More status levels offer lounge access and executive bonus miles, with the higher levels offering more exclusive benefits.
Accidents and incidents [edit]
This is a list of accidents and incidents involving Lufthansa mainline aircraft since 1954. For earlier occurrences, refer to Deutsche Luft Hansa. For accidents and incidents on Lufthansa-branded flights which were operated by other airlines, see the respective articles (Lufthansa CityLine, Lufthansa Cargo, Contact Air and Air Dolomiti).
Fatal [edit]
- On January 11, 1959, Lufthansa Flight 502, a Lufthansa Lockheed Super Constellation (registered D-ALAK) crashed onto a beach shortly off Galeão Airport in Rio de Janeiro following a scheduled passenger flight from Hamburg, Germany. Of the 29 passengers and 10 crew members on board, only three flight attendants survived. Investigation into the accident resulted in blaming the pilots for having executed a too low approach, which may have been caused by fatigue.[57]
- On December 4, 1961, a Lufthansa Boeing 720 (registered D-ABOK) crashed of unknown causes near Mainz during a training flight from Frankfurt to Cologne, killing the three occupants. It was the first crash involving an aircraft of that type.[58]
- On July 15, 1964, another Boeing 720 (registered D-ABOP) crashed during a training flight, with the three people on board losing their lives (in what was only the second crash for this aircraft type). The accident occurred near Ansbach after the pilots had lost control of the aircraft when executing an aileron roll.
- On January 28, 1966 at 17:50 local time, Lufthansa Flight 5 from Frankfurt to Bremen, which was operated using a Convair CV-440 Metropolitan registered D-ACAT, crashed 0.5 kilometres short of Bremen Airport, killing all 42 passengers and 4 crew members on board. The pilots had tried to execute a go-around when approaching the airport, during which the aircraft stalled and went out of control, possibly due to pilot error.[59]
- On November 20, 1974 at 07:54 local time, Lufthansa Flight 540, a Boeing 747–100 (registered D-ABYB), crashed shortly after take-off at Jomo Kenyatta International Airport in what was the first air accident involving a Boeing 747. 55 of the 140 passengers and 10 out of the 17 crew lost their lives, making it the worst accident in the history of the airline.[60]
- On July 26, 1979 at 21:32 UTC, a cargo-configured Boeing 707 (registered D-ABUY) that was en route Lufthansa Flight 527 from Rio de Janeiro to Dakar and onwards to Germany (at that time cargo flights were operated in-house, the German Cargo subsidiary had not been founded yet) crashed into a mountain 25 kilometres off Galeão Airport during initial climb, killing the three crew members on board. A flawed communication between the pilots and the air traffic controller had resulted in the aircraft flying on a wrong path.[61]
- On September 14, 1993, Lufthansa Flight 2904, an Airbus A320-200 (registered D-AIPN) flying from Frankfurt to Warsaw with 64 passengers and 4 crew members on board, overran the runway upon landing at Warsaw-Okecie Airport and crashed into an earth embankment, resulting in the death of the co-pilot and one passenger.[62][63]
Non-fatal [edit]
- On December 20, 1973 at 00:33 local time, a Lufthansa Boeing 707 (registered D-ABOT) with 98 passengers and 11 crew members on board collided with a middle marker shack upon approaching Palam Airport in Delhi following a scheduled passenger flight from Bangkok (as part of a multi-leg flight back to Germany). There were no injuries, but the aircraft was damaged beyond repair. At the time of the incident, there had been poor visibility conditions.[64]
Hijackings [edit]
- In 1972, the year of the Munich Summer Olympics, there were four reported hijackings involving Lufthansa aircraft:
- On February 22, a Boeing 747-200 (registered D-ABYD) with 172 passengers and 15 crew members on board was hijacked en route from Delhi to Athens (as part of a multi-leg flight back to Germany) by 5 people who thus wanted to press money from the German government. The aircraft diverted to Aden, where the demands of the perpetrators were accepted.[65]
- On July 10, a similar hijacking attempt occurred on board a Lufthansa Boeing 737-100 during a flight from Cologne to Munich.[66]
- October 11 saw a Boeing 727 being hijacked on a flight from Lisbon to Frankfurt. Upon landing at Frankfurt Airport, the perpetrator tried to flee but was captured by police forces.[67]
- On October 29, two men hijacked another 727 (registered D-ABIG) with 11 other passengers and 7 crew members on board during a flight from Beirut to Ankara (and onwards to Germany), in order to free three members of the Black September faction of the Palestine Liberation Organization who had taken part in the Munich Massacre the prior month and were being held in a Munich prison, in exchange for the hostages. During negotiations with the German authorities, the aircraft was flown to Nicosia, Zagreb, and finally to Nuremberg (rather than Munich as the hijackers had demanded), where the perpetrators learned that their demands would not be fulfilled. They forced the pilots to return to Zagreb. Upon arrival there, the Germans changed their minds and released the terrorists, thus ending the hijacking.[68][69][70]
- On December 17, 1973, in the wake of the events surrounding Pan Am Flight 110, a parked Lufthansa Boeing 737–100 (registered D-ABEY) was hijacked at Leonardo da Vinci-Fiumicino Airport in Rome. 10 Italian hostages that had been taken by Palestinian terrorists at the airport were forced into the aircraft by 5 perpetrators, and the German crew (2 pilots and 2 flight attendants) that was on board preparing the departure to Munich had to fly the aircraft instead first to Athens and then to several other airports, until the ordeal ended at Kuwait International Airport the next day, where the hijackers surrendered.[71][72]
- On June 28, 1977, a Lufthansa Boeing 727 was hijacked during a flight from Frankfurt to Istanbul and forced to divert to Munich.[73]
- The Hijacking of the Landshut occurred on October 13, 1977, at a time when West Germany had come under intense terroristic pressure known as German Autumn. The Boeing 737–200 (registered D-ABCE) was hijacked en route Flight 181 from Palma de Mallorca to Frankfurt by 4 terrorists of the Popular Front for the Liberation of Palestine, who thus wanted to force the German government to release several RAF terrorists. The crew had to divert the aircraft with 87 other passengers first to Rome, and then onwards to Larnaca, Bahrain, Dubai, Aden (where the captain was killed after he had abandoned the aircraft for negotiations with the local authorities) and finally to Mogadishu in an ordeal that took several days. At Mogadishu Airport, the German GSG 9 special forces stormed the aircraft in the early hours of October 18 local time, killing 3 terrorists and freeing all hostages (though it triggered the death of Hanns-Martin Schleyer, the President of the Confederation of German Employers' Associations, who had been kidnapped in a separate event).[74]
- On September 12, 1979, a hijacking attempt occurred on board a Lufthansa Boeing 727 on a flight from Frankfurt to Cologne, but the perpetrator quickly surrendered.[75]
- Three hijackings occurred in due course in early 1985:
- On February 27, a Boeing 727 was hijacked en route a Lufthansa flight from Frankfurt to Damascus. Two perpetrators forced the pilots to divert the aircraft (with 35 other passengers on board) to Vienna International Airport, where they surrendered.[76]
- On March 27, another 727 was hijacked, this time on a flight from Munich to Athens. A man demanded the pilots to divert to Libya. During a fuel stop at Istanbul, the aircraft was stormed and the perpetrator arrested.[77]
- Only two days later, a mentally ill person on board a Lufthansa Boeing 737–200 on a flight from Hamburg to London demanded to be taken to Hawaii instead.[78]
- On February 11, 1993, Lufthansa Flight 592 from Frankfurt to Addis Ababa via Cairo with 94 passengers and 10 crew members was hijacked during the first leg by 20-year-old Nebiu Zewolde Demeke, who forced the pilots to divert the Airbus A310 (registered D-AIDM) to the United States, with the intent of securing the right of asylum there. Demeke, who had been on the flight in order to be deported back to his native Ethiopia, surrendered to authorities upon arrival at John F. Kennedy International Airport in New York City. No passengers or crew members were harmed during the 12-hour ordeal.[79]
See also [edit]
References [edit]
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- ^ a b c d Klussmann, Niels (2007). Lexikon der Luftfahrt. Heidelberg: Springer. pp. 396–397.
- ^ a b "As Time Flies By". Lufthansa. Retrieved 19 April 2013.
- ^ a b Deutsche Lufthansa AG (December 31, 2012). "Annual Report 2012". pp. 203–213.
- ^ a b c d e f "Lufthansa Annual Report 2012". Retrieved March 30, 2013.
- ^ "Lufthansa Facts". investor-relations.lufthansa.com.
- ^ a b c "Directory: World Airlines". Flight International. April 3, 2007. p. 107.
- ^ "Lufthansa Fleet". investor-relations.lufthansa.com.
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- ^ "How to get there". lac.lufthansa.com. Retrieved July 30, 2002.
- ^ "Lufthansa opens new office complex in Frankfurt (Lufthansa eroffnet neue Konzernzentrale in Frankfurt)". Europe Intelligence Wire. July 19, 2006. Retrieved August 25, 2009.
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- ^ "Die Tabellen-Piloten". Der Spiegel (22/1955): 32–40. 25 May 1955. Retrieved 19 April 2013.
- ^ Michał Petrykowski, Samoloty Ił-18 Lufthansy, Lotnictwo Nr. 12/2009, p.20 (Polish)
- ^ Bamber, G.J., Gittell, J.H., Kochan, T.A. & von Nordenflytch, A. (2009). "chapter 5". Up in the Air: How Airlines Can Improve Performance by Engaging their Employees. Cornell University Press, Ithaca.
- ^ "Another airline enters the "A380 era" as Lufthansa receives its initial 21st century flagship aircraft". airbus.com. Retrieved November 24, 2010.
- ^ "A380". Lufthansa. February 16, 2007. Retrieved June 6, 2010.
- ^ "Lufthansa to Scrap 3,500 Administrative Posts After Loss". May 3, 2012.
- ^ "Imprint." Lufthansa. Retrieved on August 25, 2009.
- ^ Fellows, Lawrence. "Germans Setting Own Office Hours; Some German Workers Set Their Own Hours -Within Reason." The New York Times. Monday July 12, 1971. Page 1. Retrieved on February 14, 2010. "At Lufthansa's gleaming new office building here, and at many other offices and factories around West Germany, men and women now go to work when they want and stay as long as they want – within reason."
- ^ "Terrorists Shoot Berlin Official, Bomb Airline". Los Angeles Times. October 28, 1986. p. Section 1, Late Final Desk. Start Page 2. Retrieved February 14, 2010.
- ^ "Around the World; Bomb Rips Offices Of Lufthansa in Cologne". Associated Press at The New York Times. October 29, 1986. Retrieved November 24, 2010.
- ^ "Grundsteinlegung für Lufthansa Hauptverwaltung in Köln." KFZ.net. Retrieved on February 12, 2010. "Die Lufthansa hat mit einer Grundsteinlegung in Köln-Deutz den Beginn der Arbeiten für ihre neue Kölner Konzernzentrale gefeiert. Ende 2007 werden rund 800 Kölner Lufthanseaten, vor allem aus dem Konzernressort Finanzen, das Hochhaus am Rhein verlassen und in den nur wenige hundert Meter entfernten Neubau umziehen, erklärte das Unternehmen."
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- ^ "Contacts Investor Relations." Lufthansa. Retrieved on February 14, 2010.
- ^ "Media Relations." Lufthansa. Retrieved on February 14, 2010.
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- ^ airreview.com airreview.com. Retrieved on April 2, 2012
- ^ staralliance.com. staralliance.com. Retrieved on July 8, 2011.
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- ^ UK. Ft.com (May 19, 2009). Retrieved on July 8, 2011.
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- ^ Universität Bielefeld (German)
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- ^ 29 October 1972 hijacking at the Aviation Safety Network. Aviation-safety.net. Retrieved on July 8, 2011.
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- ^ March 1985 hijacking at the Aviation Safety Network. Aviation-safety.net (March 27, 1985). Retrieved on July 8, 2011.
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- ^ Flight 595 at the Aviation Safety Network. Aviation-safety.net. Retrieved on July 8, 2011.
Notes [edit]
- ^ The company that today is known as Deutsche Lufthansa AG was founded as Aktiengesellschaft für Luftverkehrsbedarf (Luftag) on 6 January 1953. It sees itself in the tradition of Deutsche Lufthansa, the former German national airline that was founded in 1926 and liquidated in 1951, whose name and logo it acquired in 1954. Therefore, Lufthansa frequently gives "1926" as its founding date, though from the legal point of view, it is not the assignee of the earlier airline.
External links [edit]
| Wikimedia Commons has media related to: Lufthansa |
- Lufthansa
- Lufthansa mobile
- Be-Lufthansa – Jobs and Careers
- Lufthansa's Labor of Love: Restoring Some Really Old Junkers, Wall Street Journal, June 16, 2008
- Engineering Veteran Plays a Vital Role In Plane's Rebirth, Wall Street Journal, June 16, 2008
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