|Founder(s)||Aaron Kirley, Zeke Adkins|
|Headquarters||Boston, Massachusetts, United States|
|Key people||Aaron Kirley, Zeke Adkins|
Luggage Forward is a shipping company that specializes in shipping luggage.
Luggage Forward was created in 2004 and works in partnership with Federal Express, UPS, DHL and other smaller shippers in order to provide high quality shipping of luggage. As major US airlines began introducing fees for checking bags, demand for Luggage Forward's service more than doubled.
Luggage Forward has twice been named to the Inc. 500, an annual list of America's fastest growing privately held companies. In 2011, the company was named the #12 fastest growing travel company, with a three year growth rate of 172%. In 2012, the company moved up to the #9 spot among travel companies with a three year growth rate of 126%.
In 2012, Luggage Forward was recognized as the #21 on the Inner City 100, a list of the fastest growing inner city companies. The Inner City 100 is compiled by the Initiative for a Competitive Inner City, a nonprofit research and strategy organization founded in 1994 by Harvard Business School Professor Michael Porter.
Luggage is picked up at the doorstep of a house and taken straight to the hotel. Luggage Forward claims that their prices can be cheaper than airline baggage fees, though the fees can reach several hundred dollars, depending on the speed of the service.
Luggage Forward is the exclusive luggage delivery partner for Seabourn Cruise Line, providing the shipping for the Personal ValetSM service. Luggage Forward powers the Luggage Liaison program for The Luxury Collection.
In 2009, Luggage Forward purchased several competitive brands including Baggage Quest and Sports Express. The Sports Express purchase included Luggage Express, Virtual Bellhop and Luggage advance, all brands operated by Sports Express. Luggage Forward also purchased Ship Luggage and Wisconsin-based The Luggage Club in 2011.
- Meece, Mickey (April 29, 2009). "Partnerships Based on Service, Not Size". New York Times. Retrieved January 3, 2011.
- Hunter, Marnie. "Is shipping cheaper than airline bag fees?". CNN. Retrieved 13 April 2010.
- "Top Travel Companies on the Inc. 5000". Inc. Magazine.
- "Top Travel Companies on the 2012 Inc. 5000". Inc. Retrieved August 21, 2012.
- Pullen, John Patrick. "How small businesses grow, even in a tough economy". Fortune. Retrieved 9 May 2012.
- Reidy, Chris (December 16, 2008). "Baggage Fees Offer Opportunity For Hub Firm". Boston Globe. Retrieved January 3, 2011.
- Brancatelli, Joe (February 5, 2008). "Ship, Don’t Schlep". Portfolio.com. Retrieved January 3, 2011.
- "Seabourn Personal Valet".
- "Luxury Collection - Luggage Liaison".
- Higgins, Michelle. "Gaming the Luggage System". New York Times. Retrieved January 26, 2010.
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