Luton and Dunstable University Hospital

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Coordinates: 51°53′38″N 0°28′26″W / 51.894°N 0.474°W / 51.894; -0.474

Luton and Dunstable University Hospital
Luton and Dunstable University Hospital.jpg
Location Luton, United Kingdom
Care system National Health Service
Hospital type General
Emergency department Yes Accident & Emergency
Beds 500
Founded 1937
Lists Hospitals in the United Kingdom

The Luton and Dunstable University Hospital is an acute hospital run by the NHS in Bedfordshire. The hospital is an NHS Foundation Trust, providing medical and surgical services for over 350,000 people in Bedfordshire, the north of Hertfordshire and parts of Buckinghamshire. The hospital is often abbreviated to the 'L&D', and employs 3,400 staff.[1]


The first hospital opened in 1872 and was a modest cottage hospital which then became the Bute Hospital which opened in 1882, built on land donated by the Marquis of Bute. In 1902 the site was enlarged to a 40-bed establishment but a few years later there was insufficient space for expansion so it was decided to build another hospital. Ten acres of land, situated in the English countryside between Luton and Dunstable were purchased from Electrolux and a new hospital was built. The hospital was opened by Queen Mary on 14 February 1939.[2]


The hospital is run by a Board of Directors, made up of Non-Executive Directors and Chairman, a Chief Executive and Executive Directors. The current Chief Executive, Pauline Philip, joined in 2010.[3]


In the financial year 2007-2008, the Trust employed over 3400 staff, and had an annual spend of £169 million. In the same year the Trust handled:

  • Over 60,000 in-patient admissions;
  • Over 200,000 out-patient appointments;
  • Over 61,000 attendances at the A&E department;
  • Over 5,000 births.[4]

Patient Safety[edit]

L&D is committed to patient safety of all patients in the care of L&D.[5]

Luton and Dunstable has been a Safer Patient Initiative site since 2004. Reducing the hospital’s mortality rate was a priority for Chief Executive Stephen Ramsden, who believes that saving patient lives must be at the top of all chief executives’ agendas. [6]

Stephen Ramsden was appointed the director of the National Patient Safety Campaign.,[7] after the hospital won[8]The Health Foundation's Safer Patients Initiative. He also received an OBE for services to healthcare.[9]


The Luton and Dunstable Hospital NHS Trust has announced that it has been provided with a new speech driven system, the ContactPortal by Telephonetics, to improve call management and communications at the Trust. On average the Trust takes over 4000 phone calls per day from outside, plus thousands more internally. The ContactPortal acts as a virtual operator 24 hours a day, using speech recognition technology to answer, transfer and make telephone calls.[10]


  1. ^ "The L&D Today". Luton and Dunstable Hospital NHS Trust. Retrieved 4 December 2010. 
  2. ^ a b "About Us The Origins and History of the L&D". Luton and Dunstable Hospital NHS Trust. Retrieved 4 December 2010. 
  3. ^ "Board of Directors". Luton and Dunstable Hospital NHS Trust. Retrieved 4 December 2010. 
  4. ^ "Annual report and accounts for the period April 2007 to March 2008". National Health Service. Retrieved 4 December 2010. 
  5. ^ "Patient Safety at the Luton and Dunstable Hospital". Retrieved 4 December 2010. 
  6. ^ "Reducing avoidable mortality: Chief Executives lead the way". NHS Institute for Innovation and Improvement. June 2007. Retrieved 4 December 2010. 
  7. ^[dead link]
  8. ^ "Luton and Dunstable Hospital NHS Trust selected as winner of The Health Foundation's Safer Patients Initiative". The Health Foundation. Retrieved 4 December 2010. 
  9. ^ "NHS leaders honoured for services to healthcare". Health Service Journal. 02/01/2008. Retrieved 4 December 2010.  Check date values in: |date= (help)
  10. ^ "Telephonetics speech recognition technology introduced at Luton and Dunstable Hospital NHS Trust". Telecomworldwire. 2005-05-13. Retrieved 4 December 2010. 

External links[edit]