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A McKenzie friend assists a litigant in person in a common law court. This person does not need to be legally qualified. The crucial point is that litigants in person are entitled to have assistance, lay or professional, unless there are exceptional circumstances.
Their role was set out most clearly in the eponymous 1970 case McKenzie v. McKenzie. Although this role applies in the jurisdiction of England and Wales, it is regarded[by whom?] as having its origins in common law and hence has been adopted in practice in other common law jurisdictions such as Australia, Canada, Hong Kong, Ireland, New Zealand and the United States. Although in many cases a McKenzie friend may be an actual friend, it is often somebody with knowledge of the area. He or she may be liable for any misleading advice given to the litigant in person but is not covered by professional indemnity insurance.
McKenzie v. McKenzie was a divorce case in England. Levine McKenzie, who was petitioning for divorce, had been legally aided but the legal aid had been withdrawn before the case went to court. Unable to fund legal representation, McKenzie had broken off contact from his solicitors, Geoffrey Gordon & Co. However, one day before the hearing, Geoffrey Gordon & Co. sent the case to an Australian barrister in London, Ian Hanger, whose qualifications in law in Australia did not allow him to practise as a barrister in London. Hanger hoped to sit with his client to prompt him, take notes, and suggest questions in cross-examination, thereby providing what quiet assistance he could from the bar table to a man representing himself. The trial judge ordered Hanger not to take any active part in the case (except to advise McKenzie during adjournments) and to sit in the public gallery of the court. Hanger assumed his limited role was futile and did not return for the second day of the trial.
The case went against McKenzie, who then appealed to the Court of Appeal on the basis that he had been denied representation. On 12 June 1970, the Court of Appeal ruled that the judge's intervention had deprived McKenzie of assistance to which he was entitled, and ordered a retrial.
McKenzie friends in specific jurisdictions
With the rapid reduction in funding available for legal aid organizations throughout the world, many people have found themselves facing the courts without any legal assistance. As a result there has been a significant need for more and more people to be assisted by McKenzie Friends.
This has led to skilled professionals providing McKenzie Friend services in courts throughout the world. The most notable organization being McKenzie Friend International, which has dedicated itself to assisting the under privileged no matter where they are located.
In September 2006, the Subordinate Courts of Singapore started a pilot project called the Lay Assistant Scheme in which persons, usually with some legal knowledge, attend hearings with litigants who are not represented by lawyers to advise them on non-legal issues and help them with administrative tasks. The scheme, a modification of the U.K.'s McKenzie friend system, is intended to assist litigants who are not eligible for legal aid as they have an annual salary exceeding S$10,000 but cannot afford a lawyer. For the litigant to qualify, the other party must be legally represented.
Lay assistants are not allowed to act as lawyers and may not address the court; any breach of court rules may render them liable to a maximum fine of $1,000 or imprisonment of up to six months.
Plans for introducing McKenzie friends in court proceedings were first announced by Chief Justice Chan Sek Keong in May 2006. Students from the Pro Bono Group of the Faculty of Law, National University of Singapore, have been participating in the scheme.
In English courts, where a case is being heard in private, the use of a McKenzie friend has sometimes been contentious. This is a particular problem in family court hearings, where it has been held that the nature of the case is so confidential that no one other than the litigants and their professional legal representatives should be admitted to the court.
A 2005 Court of Appeal case, In the matter of the children of Mr O'Connell, Mr Whelan and Mr Watson, clarified the law in this area. The result of the appeal has legitimised the use of McKenzie friends in the family court and allowed the litigant to disclose confidential court papers to the McKenzie friend.
Services (clarification needed) are now being catered for in England that provide professional Mckenzie friend assistance, the benefit has been to assist those that cannot afford traditional high street law firm fees or require such a full service with the option of utilizing such assistance but in a varying capacity. Other areas have similarly been exploited including Online Divorce which has meant that the ramification of Mckenzie v. Mckenzie has grown to apply in similar respects to varying fields within the legal sector.
-  P 33;  3 WLR 472;  3 All ER 1034, CA
- Forsyth, John (4 May 2009). "Little help from my friends". The Scotsman. Retrieved 23 September 2013.
- "Litigant In Person Has Right To Assistance" (Law report), The Times, 17 June 1970, p. 8.
- "Council Members". National Alternative Dispute Resolution Advisory Committee. Retrieved 26 April 2010.
- Ansley Ng, "Law Undergrads in Court's Pilot Scheme", Today  (5 January 2007).
-  EWCA Civ 759, available on-line from the website of the British and Irish Legal Information Institute.