|Type||Public limited company|
|Traded as||LSE: MERL|
|Headquarters||Poole, Dorset, United Kingdom|
|Key people||Sir John Sunderland (Chairman)
Nick Varney (CEO)
|Services||Family visitor attractions and resort theme parks|
|Revenue||£1,192 million (2013)|
|Operating income||£290 million (2013)|
|Net income||£145 million (2013)|
Headquartered in Poole, Dorset, Merlin Entertainments operates 100 attractions, 9 hotels and 3 holiday villages in 22 countries, and on four continents. In 2012, the company's properties hosted an estimated 54 million guests, making it the second-most visited theme park operator in the world, behind only Walt Disney Parks and Resorts. While attendance figures are less than half of Disney's, visitor growth is strong and 2011 saw a rise of 13.2 percent. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
- 1 History
- 2 Attractions
- 3 Controversies
- 4 References
- 5 External links
In December 1998, Nick Varney, Andrew Carr and the senior management team of Vardon Attractions completed a management buyout of the company to form Merlin Entertainments Group Ltd. with the backing of the private equity firm Apax Partners. Apax sold the company to another financial investor, Hermes Private Equity, in 2004.
When the Legoland theme parks came up for sale, Varney wanted to buy it but Hermes did not want to invest more capital and sold Merlin to Blackstone Group for about £110 million. Blackstone negotiated to buy control of Legoland for about £250 million and then merged it with Merlin.
Under Blackstone, Merlin went on to buy Gardaland, an Italian amusement park, and then The Tussauds Group, owner of the Madame Tussauds celebrity wax attractions, for £1 billion. After the Tussauds acquisition, Dubai International Capital held 20% of Merlin Entertainment.
On 15 January 2010, Merlin Entertainments bought a defunct Winter Haven, Florida-based theme park, Cypress Gardens, and reopened it as a branch of the internationally franchised Legoland theme park.
The buyout of Tussauds was completed on 22 May 2007. The Tussauds Group as a separate entity has ceased to exist, with control of its attractions, including Madame Tussauds, The London Eye, Chessington World of Adventures, Alton Towers, Thorpe Park and Heide Park among others, passing to Merlin.
On 17 July 2007, as part of the financing for the Tussauds deal, Merlin sold the freeholds of Alton Towers, Thorpe Park, Warwick Castle and Madame Tussauds to private investor Nick Leslau and his investment firm Prestbury. Although the attractions are owned by Leslau, they continue to be operated by Merlin, leasing each back on a renewable 35-year lease. Chessington World of Adventures (the fifth Tussaud's attraction) was not included in the deal. By arranging the sale-leaseback of the properties and giving Dubai International Capital a stake in the combined entity, Merlin was able to acquire Tussauds without the need for any further capital investments from Blackstone or its other shareholders.
In late 2010, it was announced that Merlin would purchase approximately A$115 million worth of entertainment attractions located in Australia and New Zealand from Village Roadshow Theme Parks and Attractions. The sale would include Sydney Aquarium, Sydney Wildlife World, Oceanworld Manly, Sydney Tower and the Koala Gallery in Australia, in addition to Kelly Tarlton's Underwater World in New Zealand. On 3 March 2011, the deal was finalised. This was followed by the $140 million acquisition of Living and Leisure Australia which owned several attractions in the Asia-Pacific region including UnderWater World, Melbourne Aquarium, Falls Creek Alpine Resort, Hotham Alpine Resort, Otway Fly, Illawarra Fly, Busan Aquarium and Siam Ocean World. The attractions will eventually be refurbished to match Merlin Entertainments' brands.
Merlin had planned to go public in early 2010, but market turbulence postponed those plans. Instead, Blackstone sold 20% of the company to the private equity firm CVC Capital Partners, reducing Blackstone's holding to 34%. CVC acquired another 8% from the Dubai investment fund, giving it 28% in all. KIRKBI, a Danish family trust that owns LEGO, also increased its stake, emerging as the largest shareholder, with 36%. CVC paid a price that valued Merlin at £2.25 billion – more than six times what Merlin and Legoland together were worth when Blackstone acquired them five years earlier. Blackstone's investment was by that point worth more than three and a half times what it had paid.
On 8 November 2013 Merlin floated 30% of the company on the London Stock Exchange valuing the private equity-backed company at almost £3.4bn.
Legoland Theme Parks
Legoland resort theme parks include Legoland Billund, Legoland Deutschland, Legoland Malaysia, Legoland Windsor, Legoland California and Legoland Florida. Three further Legoland parks are being developed: Legoland Dubai, Legoland Japan and Legoland Korea.
There are also Legoland Discovery Centres, indoor 2-3 hour attractions also based on LEGO bricks in Toronto, Berlin, Oberhausen, Tokyo, Manchester, Atlanta, Chicago, Dallas/Fort Worth, Kansas City and Westchester, New York. Opening in 2015, Legoland Discovery Centre Istanbul, Announced 8th April 2014.
Celebrity wax attractions built around the original Madame Tussauds London, found in Blackpool, Sydney, Vienna, Berlin, Hong Kong, Tokyo, Amsterdam, Shanghai, Bangkok, Hollywood, Las Vegas (at the Venetian Resort), New York City, and Washington, DC. Five further Madame Tussauds are being developed: San Francisco (opening 2014), Orlando (opening Early 2015), Beijing (opening 2014) and Sentosa Resort in Singapore (opening November 2014).
Resort Theme Parks
Resort theme parks include:
- Alton Towers – UK's largest theme park and with over 30 rides, 8 roller coasters, live shows, waterpark, spa, golf course, two hotels and historic ruins.
- Chessington World of Adventures – Theme Park with 10 themed lands, over 40 rides and attractions, live shows, Zoo, Sea Life Aquarium, two hotels and historic mansion.
- Gardaland – Italy's largest theme park, with 32 rides, live shows, a hotel, waterpark and Sea Life Aquarium.
- Heide Park – Germany's third-largest theme park, with over 40 rides and attractions, 9 roller coasters, live shows and hotel.
- Thorpe Park – South-East England theme park, with 25 rides, 7 roller coasters and temporary pod hotel.
Sea Life Centres
Sea Life Centres are sealife-themed attractions. As of December 2013 there were about 50 centres located around the world, with others under construction. Sea Life locations include: Manly Sea Life Sanctuary (formerly Ocean World Manly), Sea Life Melbourne Aquarium, UnderWater World Sea Life Aquarium in Mooloolaba, Sea Life Sydney Aquarium, Kelly Tarlton's Sea Life Aquarium in New Zealand, Busan Aquarium (acquired 2012), Shanghai Chang Feng Ocean World (acquired 2012 from Living and Leisure Australia Group), Siam Ocean World (acquired 2012), TurkuaZoo in Istanbul, National Sea Life Bray in Ireland, National Sea Life Centre in Birmingham and the London Aquarium. Sea Life Centres can also be found as part of Legoland Billund, Legoland Deutschland, Legoland California, Gardaland, Chessington World of Adventures and Alton Towers resorts.
Other Sea Life locations include Blankenberge in Belgium, Helsinki, Val d'Europe (near Disneyland Paris), Berlin, Hanover, Königswinter, Konstanz, München, Oberhausen, Speyer, Timmendorfer Strand, Jesolo in Rome (opening 2014), Scheveningen (Netherlands), Porto, Benalmádena in Spain, Blackpool, Brighton, Great Yarmouth, Manchester, Scarborough, Weymouth, Loch Lomond, Phoenix, Mall of America in Minneapolis, Kansas City, Dallas/Fort Worth, Orlando, and soon to be opening into Great Lakes Crossing Outlets in Auburn Hills, Michigan, Spring of 2015.
Additionally, Merlin operate two Wild life centres in Australia, Hamilton Island Wildlife Park and Wild Life Sydney, and a number of Seal sanctuaries: Gweek (Cornish Seal Sanctuary), Hunstanton (Hunstanton Sea Life Sanctuary), Oban (Scottish Sea Life Sanctuary), Manley Sea Life Sanctuary, Australia
Further attractions include:
- The Dungeons including the Berlin Dungeon, Hamburg Dungeon, Amsterdam Dungeon, the Blackpool Tower Dungeon, the Edinburgh Dungeon, the London Dungeon, the York Dungeon, Warwick Castle, and one in San Francisco (opening 2014).
- Eye attractions: London Eye, Blackpool Tower Eye, Sydney Tower Eye, Orlando Eye Ferris wheel (delayed, proposed opening date Spring 2015")
- Ski resorts: Falls Creek Alpine Resort and Hotham Alpine Resort, both in Victoria, Australia
- Australian Tree Top Adventures: Illawarra Fly, the longest and highest elevated treetop walk in New South Wales, and Otway Fly, a treetop walk and zip line tour.
- Other attractions include the medieval experiences at Warwick Castle, the Weymouth Sea Life Tower and Blackpool Tower, a 158m tall tower in Lancashire, England.
Hotels and business centres
Merlin operates nine hotels and three holiday villages in conjunction with the Legoland parks and resort theme parks. In addition, the group operates a camping in the grounds of Warwick Castle, which opened in 2013.
- Resort Theme Parks
- Safari Hotel, Chessington World of Adventures, Surrey, England
- Azteca Hotel, Chessington World of Adventures, Surrey, England
- Alton Towers Hotel, Alton Towers, Staffordshire, England
- Splash Landings Hotel, Alton Towers, Staffordshire, England
- Gardaland Resort Hotel, Gardaland, Lake Garda, Italy
- Port Royal Hotel, Heide Park, Soltau, Germany
- Thorpe Shark Hotel, Thorpe Park, Surrey, England
- Legoland Parks
- Legoland Hotel, Legoland Billund Resort, Billund, Denmark
- Holiday Village, Legoland Billund Resort, Billund, Denmark
- Legoland Hotel, Legoland California Resort, California, United States of America
- Legoland Hotel, Legoland Windsor Resort, Windsor, England
- Legoland Hotel, Legoland Malaysia Resort, Malaysia
- Holiday Village, Legoland Deutschland Resort, Bavaria, Germany
- Conference facilities
- Alton Towers Conference Centre, Alton Towers, Staffordshire, England
- Safari Hotel Conference Centre, Chessington World of Adventures, Surrey England
In addition, the group owns and operates camping in the grounds of Warwick Castle, which opened in 2013.
Merlin has many annual pass systems, which offer multiple visits within a one year period, the annual passes can either provide entry to one or all attractions. Merlin Annual VIP Pass includes unlimited entry to all Merlin attractions globally, unlimited "fast-track" at all Merlin attractions, unlimited drinks, behind the scene tours, etc.
On 28 June 2013, Merlin Australia's Madame Tussauds in Sydney controversially placed a wax figure of the former Prime Minister, Julia Gillard, into a mock queue of a Centrelink office in central Sydney. Deposed by the Australian Labor Party in the evening of 26 June, and replaced by Kevin Rudd, the publicity stunt drew wide attention, but was widely condemned for the disrespect shown to the office of the Prime Minister, and the first female leader of Australia.
In October 2013 Merlin's Thorpe Park attraction was involved in controversy when mental health campaigners accused it of putting profit before the welfare of those with mental illness. Its Halloween attractions included mazes which 'draw on classic horror film content'. Sitting alongside 'The Cabin in the Woods', 'SAW Alive', 'My Bloody Valentine', 'The Blair Witch Project' and 'You're Next' was 'The Asylum' maze, complete with 'scary patients who had taken over the Asylum'. Coming just weeks after controversies involving supermarket chains Asda and Tesco the attraction was contrasted unfavourably in some media, Twitter and by mental health campaigners who believed The Asylum perpetrated stigmatising and damaging images of mental illness  Thorpe Park said "No offence was ever intended, it is not nor was it ever intended to be a realistic interpretation of a mental health or any other institution. We have taken this debate extremely seriously, and will take all of the points raised into account when planning any future events for 2014." It was announced in September 2014 by Thorpe Park that The Asylum will not be returning for the 2014 Fright Nights. 
- Annual Report 2013
- "AECOM Global Attractions Attendance Report 2010". Kris Harris. 29 March 2012. Retrieved 29 March 2012.[dead link]
- TEA/AECOM (2012). "AECOM Global Attractions Attendance Report 2011". Retrieved 19 February 2013.
- David Carey and John E. Morris, King of Capital: The Remarkable Rise, Fall and Rise Again of Steve Schwarzman and Blackstone (Crown 2010), pp. 311–12.
- "Tussauds firm bought in £1bn deal". BBC News. 5 March 2007. Retrieved 12 May 2010.
- "Cypress Gardens Sold to Legoland". 15 January 2010. Retrieved 15 January 2010.
- Merlin Entertainments, leading name in location based, family entertainment – A New Force in Global Leisure[dead link]
- "Alton Towers sold in £622m deal". BBC News. 17 July 2007. Retrieved 12 May 2010.
- King of Capital, p. 313.
- AAP (17 December 2010). "Village Roadshow sells Sydney Attractions". Sydney Morning Herald. Retrieved 17 December 2010.
- AAP (3 March 2011). "Plans for a Madame Tussauds in Sydney". Sydney Morning Herald. Retrieved 12 March 2011.
- Ooi, Teresa (20 December 2011). "Merlin Entertainments Group conjures $140m James Packer bid". The Australian. Retrieved 4 June 2012.
- Danckert, Sarah (13 February 2012). "Merlin ready to wrap up Living and Leisure deal". The Australian. Retrieved 4 June 2012.
- "Locations". Merlin Entertainments. Retrieved 4 June 2012.
- CVC Capital Partners press release[dead link], 24 June 2010.
- King of Capital, p. 314.
- Why you shouldn't buy shares in Legoland owner Merlin Entertainment The Telegraph, 30 October 2013
- Midway attractions
- Resort theme parks
- Midway attractions
- Merlin Annual Pass
- "A wax figurine of Julia Gillard at Centrelink isn't a publicity stunt, it's just plain stupid - and offensive". The Sydney Morning Herald. 28 June 2013.
- Asda and Tesco withdraw Halloween patient outfits BBC News
- Thorpe Park defends Halloween asylum attraction BBC
- Dear Horror Fans
- Thorpe Park ‘considering changing Asylum maze over name row’ Metro