|Industry||Device management software|
|Founded||Edison, New Jersey, USA (1999)|
Mformation Software Technologies is a software company that provides a suite of mobile device management (MDM) software products that helps mobile operators, service providers and enterprises remotely activate, configure, manage, control and secure the mobile devices of their consumer and business customers.
Mformation has been delivering device management solutions since it was founded in 1999. Founder Dr. Rakesh Kushwaha currently serves as the company's CTO. Kevin A. Wood  is the current CEO. Mformation is a member of the Open Mobile Alliance (OMA), which works to support, extend and improve the standards for remote device management.
Mformation's flagship product line, MFORMATION SERVICE MANAGER, is a comprehensive suite of mobile device management (MDM) software that is designed to help mobile operators remotely manage and control a variety of mobile devices (including cellular phones, PDAs, and smartphones) and the data on them. The suite includes separate products for GSM configuration management, CDMA configuration management, software/application management, firmware management (FOTA), remote device and service diagnostics, security management, and customer experience monitoring.
The company's original focus was on the management of wireless devices for enterprises, with software solutions that were sold directly to enterprises. Currently, the company offers an enterprise management product as part of the MFORMATION SERVICE MANAGER suite that enables mobile operators to provide their enterprise customers with a customized self-care environment via a SaaS (software as a service) delivery model.
The MFORMATION SERVICE MANAGER for WiMAX product, introduced in 2008, provides OMA DM-based WiMAX device management, enabling operators and service providers to activate, provision and manage WiMAX-capable devices and services remotely, just as they do cellular devices and services. This product is part of Sprint’s 2008 launch of its Xohm WiMAX service.
Mformation sued Research In Motion (RIM) in 2008, accusing it of infringement of two patents. In July 2012, jurors in federal court in San Francisco determined that RIM's software, which lets companies manage workers’ BlackBerry devices remotely, infringed Mformation’s patents. RIM was found liable for $147.2 million in damages but judge overturned the ruling.