||This article relies largely or entirely upon a single source. (May 2012)
Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.
Microsoft Dynamics ERP is a family of enterprise resource planning products primarily geared toward midsize organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics ERP includes four primary products:
Microsoft Dynamics CRM is a customer relationship management application from Microsoft that provides sales, service, and marketing capabilities. Microsoft Dynamics CRM is sold as on-premises software or as a software as a service offering called Microsoft Dynamics CRM Online.
Related Products 
Microsoft Dynamics includes a set of related products:
- Microsoft Dynamics C5 (formerly Concorde C5)
- Microsoft Dynamics Management Reporter. Management Reporter is a financial reporting and analysis application. Its main feature is to create income statements, balance sheet statements, cash flow statements and other financial reports. Reports can be stored in a centralised Report Library along with external supporting files. Security on reports and files may be controlled using Windows Authentication and SQL Server.
- Microsoft Dynamics RMS (formerly QuickSell 2000)
- Microsoft Dynamics POS 2009
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