Microsoft Dynamics

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Microsoft Dynamics
Microsoft Dynamics Logo.png
Developer(s) Microsoft
Preview release None
Development status Active
Operating system Microsoft Windows
Type enterprise resource planning and customer relationship management
Website www.microsoft.com/dynamics

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.[1] Very few installations are made without the aid, and cost, of these resellers. In its 2013 update, the first since 2009, Microsoft removed many capabilities of users to access features such as report-writing without the intervention, and cost, of members of their approved reseller network.[2]

Products[edit]

Microsoft Dynamics ERP comprises a group of enterprise-resource-planning products primarily geared toward midsize organizations with simple corporate structures and low-to-moderately complex production models. Microsoft Dynamics ERP includes four primary products:

  • Microsoft Dynamics AX (formerly Axapta) - multi-language, multi-currency enterprise resource planning (ERP) business software with global business management features for financial, human resources, and operations management as well as additional industry capabilities for retailers, professional service industries, financial-service businesses, manufacturers, and public-sector organizations
  • Microsoft Dynamics GP (formerly Great Plains Software) - ERP software for small and midsize businesses: helps manage financials, supply chain, and employees
  • Microsoft Dynamics NAV (formerly Navision) - business-management solution that helps small and mid-sized businesses manage their financials, supply chain, and people. It features multiple languages and multiple currencies.
  • Microsoft Dynamics SL (formerly Solomon IV) - designed for project-driven organizations in North America. Business management software that supports future business growth.

Microsoft Dynamics CRM is a customer relationship management application, sold separately, from Microsoft, that provides sales, service, and marketing capabilities. Microsoft sells Microsoft Dynamics CRM either as on-premises software or as a software-as-a-service offering called "Microsoft Dynamics CRM Online".

Related products[edit]

Microsoft Dynamics includes a set of related products:

  • Microsoft Dynamics C5 (formerly Concorde C5)
  • Microsoft Dynamics Management Reporter. Management Reporter is a financial reporting and analysis application. Its main feature is to create income statements, balance sheet statements, cash flow statements and other financial reports. Reports can be stored in a centralised Report Library along with external supporting files. Security on reports and files may be controlled using Windows Authentication and SQL Server.
  • Microsoft Dynamics RMS (formerly QuickSell 2000)
  • Microsoft Dynamics POS 2009
  • MarketingPilot
  • Netbreeze
  • Parature

Microsoft also sells, for additional cost, its Microsoft Dynamics Sure Step, as an implementation methodology for Microsoft Dynamics for its resellers to utilize.

References[edit]

External links[edit]