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NCELL Pvt. Ltd.
Type Private
Industry Telecommunications
Founded 2004
Founder(s) Spice Nepal Pvt. Ltd.
Headquarters Kathmandu, Nepal
Area served Nepal
Key people Nurlan Sargaskaev (CEO)
Products Fixed-line and mobile telephony, broadband and fixed-line internet services, IT and network services
Parent TeliaSonera AB

Ncell Private Ltd. stands as a privately owned GSM mobile operator in Nepal. It is the first private company to operate GSM services in telecommunications sector of Nepal with the brand name “MERO MOBILE,” which was re-branded as Ncell in 12 March 2010.[1] It broke the monopoly held by the then state-owned, now public telecommunication company, Nepal Telecom by building a new arena in cellular telephony services. The company is now owned in 80% by Swedish/Finnish TeliaSonera Holdings.[2] Ncell is the largest ISP in Nepal with a subscriber base of more than 1.9 million users.[3] They had 10 million mobile subscribers in early 2013.[4]


Ncell Private Limited was previously known as Spice Nepal Private Ltd., established in the year 2004 with the license issued by Nepal Telecommunications Authority to operate GSM mobile services, both Post-Paid and Pre-Paid in the country, and commercially launched its services on September 17, 2005 in Kathmandu and its vicinity. Today, 75 out of the 75 districts of Nepal are covered with Ncell.

It is gradually expanding its network coverage in various urban, semi-urban and rural areas of the country. In many places, Ncell has been providing services to the subscribers by installing and using satellite equipments and network. Ncell is Group of Telesonera European Company.

Service & Operations[edit]

A SIM card from Ncell

A company that started its service with basic services like Voice call & SMS service at the launching phase, has one by one, introduced services like BlackBerry, 3G, Ncell Connect-browsing internet through a data card, EDGE/GPRS, Call Waiting, Call Forwarding, Conference Call, Voice Mail, Missed Calls Notification, SMS to e-mail, e-mail to SMS, USSD, Mobile Internet (GPRS/EGDE), Multimedia Massaging Services (MMS), Personalized Ring Back Tones (PRBT) and different types of Value added Services, Ncell has always planned and adopted new technologies and services available in the international market and provided them among its subscribers.

Most of the services were introduced for the first time in the Nepalese Telecommunication market, which has re-defined Ncell as the most innovative, modern, accessible and popular brand in Nepal with more than 10 million subscribers within the country.

Ncell has tied up with an array of operators in more than 125 countries, including 425 operators around the world at present and gradually extending roaming partners day by day for the convenience of its subscribers.

Network Information[edit]

  • Operator Name: Ncell Private Limited
  • Network Name: Ncell (429-02)
  • Technology: GSM 900/1800
  • Network Status: Live since September 2008

Customer Care[edit]

Ncell users can reach customer care service center dialing "9005".

Besides, Ncell is providing services to the subscribers via its huge distribution network along with its 45 Customer Care Centers. It is gradually opening new customer care centers in different parts of Nepal where Ncell has extended its networks. Along with a big distribution channel, it owned customer care centers and call center, and is providing all types of services and help to the subscribers related to the brand.

Internet Service[edit]

Ncell is determined to introduce new innovative services and facilities to the people of Nepal. It has recently[when?] received license to operate an ISP, and started with "Ncell Connect" as a high speed wireless data service providing branded Wi-Fi router as well.[5]

The company distributes unlimited pre-paid and post-paid lines through 4000 outlets located at various places in and outside the Kathmandu Valley.[4]

Awards & Recognitions[edit]

At the CEO Conclave Award-2006, organized by Voice & Data, South Asia’s leading information and communication magazine Spice Nepal/Ncell bagged awards for “Mobile Operator with Best Consumer Pull in Nepal” and “Most Innovative Mobile Operator in Nepal”. The winners were chosen among best mobile operators in the SAARC region for their contributions in cellular phone development, innovative products introduction and value added services rendition held at Colombo, Sri Lanka. Ncell was rewarded as "Mobile Operator with Best Consumer Pull in Nepal 2007" at an event held at Kathmandu.[6]

See also[edit]


  1. ^ Mero Mobile rebranding as Ncell -
  2. ^ "Telia Sonera acquires Ncell". Telia Sonera. Retrieved 2012-04-01. 
  3. ^ "Nepal Broadband Plan". Retrieved 2012-12-22. 
  4. ^ a b "Ncell becomes largest ISP in Nepal". Retrieved 2012-11-01. 
  5. ^ Ncell’s Wi-Fi Router – FAQs
  6. ^ "Spice Nepal/Ncell bags SAARC Award". Retrieved 2012-04-01. 

External links[edit]