Neato Robotics is a robotics company located in Newark, California. Their product, the Neato XV-series robotic vacuum cleaner, began selling in 2010 for US$399.00. The company has around 25 employees, and in 2009 attracted $15 million in funding. The design work is done in California, with contract manufacturing in China.
Unlike the Roomba vacuum cleaner, which goes randomly around a room, the Neato robot travels in straight line patterns partially overlapped, with the help of a laser range finder that scans around in a full 360° circle, and the SLAM algorithm that allows it to map the room being vacuumed while it is completing its task. The Neato XV robot is able to return to its home base and charge itself when running out of energy, and has sensors that prevent it from falling off stairs. In case the robot is used in a floorplan larger than it can cover with one battery charge, the robot is able to continue cleaning at the exact spot where it left off the previous session, after recharging its batteries.
As of 2013[update], Neato Robotics has four models on the market: the original XV-11 (green), the European and Malaysian XV-15 (blue), the XV-12 (white) and the XV-21 (purple) with European equivalent XV-25. Despite the different model names and colors, all three 1x (11, 12, and 15) robots are identical, except that the plug at the end of the power cord varies depending on the locale.
In March 2012, Neato Robotics announced its Neato XV-21, a refinement of the earlier models, which is white but has a purple laser head and dust bin cover. This model is designed for pet owners or people with allergies, and features a combination bristle brush/silicone flap beater in a swirl formation and a new pleated filter, which is claimed to remove up to 3 times as much dirt as the original filter before clogging. However, none of the Neato vacuum filters are HEPA, including filters for the XV-21 model (as of June 2012[update]). Owners of previous models can upgrade to the new beater and filter hardware for a cost of around US$60, and are also recommended to have the most recent system firmware.
In March 2013, Neato Robotics announced its forthcoming Signature XV and Signature Pro models for April release in black, similar in appearance but possibly with a more powerful vacuum fan (no details specified except 50 per cent increased extraction; a different fan was used in Vorwerk Kobold VR-100 models); and assorted changes with details are pending April release.
In 2011, a more expensive enhanced version was developed under contract for German appliance maker Vorwerk Kobold, distributed only in Germany as the Vorwerk VR-100, with some slow expansion later into other European locations. This model appears very similar to Neato vacuums and shares many parts, but had an additional spinning side brush extending beyond the case edge, for areas not normally reached, and a more powerful suction fan. The bristle front brush and pleated filter were introduced first on these German models and later in 2012 for Neato models. The Vorwerk unit was also powered by a higher capacity Lithium Ion battery, long used in laptop computers, compared to the cheaper Nickel Metal Hydride (NiMh) battery used in Neato models. Differences in details of the charging process for these different types of batteries, as well as the additional side brush motor, requires different firmware programs for each model's computer. Updates to these programs are delivered separately by each company in case of revisions.
Internal improvements were made in the XV-1x (late 2011), included in all models, with a stronger attachment of suspension springs inside the case, after a number of breakages of a weaker original design. The XV-21 models discontinued the charging plug on the vacuum itself, as the charging base was preferred; some units might have the plug but under a cover, and it could disappear with later system circuit boards; the plug was removed from revised User Guides. Changes were made in late 2012 to the charging base, using a lower capacity "brick" AC/DC adapter, and electronics changes making old chargers incompatible with newer models (with rev 64 system board); backwards compatibility of new chargers with old vacuums was maintained.
XV-21 and XV-25 models were reported in early 2013 having an improved air exhaust directed upwards (though through side located vents), instead of sideways, to reduce disturbance of room dust before it can be vacuumed up. Internal electronics improvements included stronger cabling between the LCD display panel and the main PC board, but eliminated a hidden RS232 serial interface inside the machine; only the external USB interface for firmware updates and troubleshooting remained. Electronics hobbyists had been using the internal serial connection for various radio control devices not compatible with USB interfaces.
Neato XV robots support user-upgradeable firmware via a mini USB port on the rear of the robot, via a (not included) mini-USB cable connected to a Windows or Mac PC. Firmware upgrades allow the company to correct some problems and to improve efficiency of the products without recalling and repairing them at a central location.
Although the Neato firmware is compatible with their XV-11, XV-12, XV-15, XV-21 and XV-25 models, it is not compatible with the Vorwerk Kobold VR 100 (see above, Models)[further explanation needed] reportedly due to the altered charging of the VR100 which uses lithium ion batteries instead of Ni-MH batteries. The firmware revision is now identical between neato and VR100 models since the introduction of firmware 3.1.17844 although the upgrade software will detect respective brands and reject the upgrade accordingly. For some reason Vorwerk and Neato have chosen to use different mechanisms for the upgrade process for essentially the same task.
|2.0||May 2011||several enhancements over the 1.x firmware, including a new "spot cleaning" feature (cleans a 4'x6' area), better fringe rug disentanglement, better navigation and docking, bug fixes, and multiple language support|
|2.1||August 2011||improved docking and navigation, however, it also prevented users from being able to down-grade firmware to previous versions|
|2.4||November 2011||improved on the speed with which the robot would dock, and would now attempt to re-dock if it was knocked away from the charger|
|2.6||December 2011||"improved docking", essentially ensuring the charging contacts are fully depressed by the robot when it docks|
|3.0||July 2012||installed in newest factory units only for compatibility with revised computer circuit board internals, introduced new dirtbin detection option; otherwise functionally unchanged|
|3.1||February 2013||download update release for all models. Unspecified navigation refinements and "corner clever" maneuver to clean deeper into corners with more elaborate, sharper turns. Identical to firmware revision that appeared in 2012 in Vorwerk Kobold VR-100 models available in Europe.|
|3.2||Unknown||shipping with latest models as of approximately June 2013|
- "Neato Robotics".
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- "Hands-On: Neato XV-11 Robotic Vacuum Review". Home Server Land. 2011-01-13. Retrieved 2011-01-13.
- "Neato Robotics XV-11". BotJunkie. 2010-05-18. Retrieved 2010-09-19.
- "AROUND THE HOME: Neato Robotics announces more powerful XV Signature Series robot vacs". Gizmag. 2013-03-06. Retrieved 2013-03-20.