Nespresso is the brand name of Nestlé Nespresso S.A., an operating unit of the Nestlé Group, based in Chesterton, Newcastle-Under-Lyme. Nespresso machines brew espresso from coffee capsules, a type of pre-apportioned single-use container of ground coffee and flavorings. The company sells its original system of machines and capsules worldwide, as well as the VertuoLine system in North America.
- 1 History
- 2 Machines
- 3 Capsules
- 4 VertuoLine system
- 5 Process
- 6 Marketing
- 7 Market
- 8 Criticism
- 9 See also
- 10 References
- 11 External links
In 1976, Eric Favre, an employee of Nestlé, invented, patented and introduced the Nespresso system to the business market in Switzerland without significant success. In 1988, due to the efforts of Jean-Paul Gaillard — a business man, the inventor of «Le Club» community —, the product became a market success. In 1990, the firm signed a contract with Turmix, which started to sell Nespresso machines in Switzerland. Thereafter, other contracts were signed with Krups, Magimix, Alessi, Philips, Siemens and De'Longhi.
The first patent application for Nespresso's process of brewing espresso from capsules containing ground coffee was filed in 1996.
The Nespresso Company manufactures both machines and the capsules they use. Nespresso machines and their capsules can be purchased in Nespresso stores, by mail-order, or many other consumer appliance stores.
Nespresso offers a number of different machines for sale. The machines carry the brand names of well known kitchen equipment manufacturers such as Krups, Magimix, Miele, Siemens, and DeLonghi, but mostly they are manufactured by the Swiss company Eugster/Frismag, one of the world's largest coffee machine producers. Although based in Amriswil, Switzerland, Eugster/Frismag also manufactures in China under the Krups, Turmix, Delonghi and Magimix brands. Often Krups and Magimix store display models are "Made in Switzerland" (noted on the bottom of the machine) and others machines come from China. The Lattissima models are manufactured by DeLonghi. Eugster/Frismag is little known to the public because the company is strictly an original equipment manufacturer (OEM). In 2000, Nespresso began distributing machines bearing the "Nespresso" brand.
Nespresso capsules are sold exclusively by Nespresso and are more expensive than portions of ground coffee purchased "loose". The cost per serving is up to three times higher than that of alternative brewing methods. Nespresso offer 21 different coffee "Grand Cru" arabica and robusta capsules. Two Limited Edition Grand Crus are released every year as well as a new set of Variations, flavored espresso capsules.
Each capsule contains 5–6 grams of ground coffee and makes one cup of coffee. Depending on the length of the pour the capsule is designed for 40 ml for an espresso shot, or 110 ml for a lungo (long) pour. The capsule material and perforated top are both made of aluminum. For health reasons, the interior of most of the capsule is lined with food-grade lacquer.
Australian company PodCafe released a 'one size fits all' refillable capsule in 2012. Their refillable pod fits most Nespresso compatible machines, and also allows users to brew tea and hot chocolate.
The Dutch company Douwe Egberts has launched a coffee capsule compatible with Nespresso machines in Europe and the US. Unlike the Nespresso capsules, the "L'or expressO" capsules are made out of plastic instead of aluminium, and unlike the Nespresso capsule these are not perforated in the top while inserting them in the machine but are pre-perforated, and so the capsule is not airtight. Therefore the capsules come separately packaged, each in their own airtight bag, probably filled with an inert gas. Douwe Egberts recently added new varieties of these coffees; there are now fourteen.
Italian company Caffè Vergnano has also launched capsules compatible with Nespresso machines, called Èspresso, causing some trouble between the company itself and Nestlé Nespresso S.A. also because Vergnano capsules, unlike Nespresso ones, can be found in supermarkets and small shops.
- Dulsão do Brasil (intensity:4)
- Indriya from India (intensity:10)
- Rosabaya de Colombia (intensity:6)
- Bukeela ka Ethiopia (intensity:3) - Introduced on January 21, 2014
- Kazaar (intensity:12)
- Dharkan (intensity:11)
- Ristretto (intensity:10)
- Arpeggio (intensity:9)
- Roma (intensity:8)
- Decaffeinato Intenso (intensity:7)
- Livanto (intensity:6)
- Capriccio (intensity:5)
- Volluto (intensity:4)
- Cosi (intensity:3)
- Decaffeinato (intensity:2)
- Fortissio Lungo (intensity:7)
- Vivalto Lungo (intensity:4)
- Finezzo Lungo (intensity:3) (phased out in January 2013, replaced by Linizio)
- Decaffeinato Lungo (intensity:3)
- Linizio Lungo (intensity:4) – January 2013
- Vanilio (intensity:6) - June 2013
- Ciocattino (intensity:6) - June 2013
- Caramelito (intensity:6) - June 2013
Each year Nespresso releases 'limited edition' grand cru into the range. These appear twice a year, one in the spring and another in the Autumn. The latter was formerly branded as Special Club.
Limited edition range
- Ensibuko (intensity:7 or 8) - Fall 2006
- Oâ (intensity:?) - Spring 2007
- Jalayatra (intensity:8) - Fall 2007
- Jinogalpa (intensity:6) - Fall 2008
- Goroka (intensity:6) - Spring 2008
- Tanzaru (intensity:4) - Spring 2010
- Onirio (intensity:5) - Spring 2011
- Dhjana (intensity:8) - Fall 2011
- NaOra (intensity:5) - Spring 2012 
- Crealto (intensity:8) - Fall 2012 
- Napoli (intensity:11) & Trieste (intensity:9) - Spring 2013
- Cauca (intensity: 6) & Santander (intensity: 7) - Spring 2014 (collectively referred to as the "Columbian Terroirs")
Around Christmas 2012, Nespresso launched its first Special Reserve Limited Edition coffee, the Hawaii Kona Special Reserve 2012 (intensity:5). This was based on Kona coffee beans which is one of the most expensive coffees in the world. They sold for A$30 in Australia.
Each year towards Christmas time Nespresso releases grand cru known as 'variations'. Variations are naturally flavoured coffees produced as a treat for their club members. Variations are always based on the Livanto (intensity:6) grand cru.
- 2006 – Apricot, Chestnut Cream and Gingerbread
- 2007 – Almond, Cardamon and Chocolate Orange
- 2008 – Caramel, Mandarin and Crystallized Ginger
- 2009 – Crème de marrons (Chestnut Cream), Apricot and Pain d’Épice (Gingerbread)
- 2010 – Vanilla, Caramel and Almond
- 2011 – Vanilla Blossom, Cherry and Dark Chocolate
- 2012 – Hazelnut, Coconut, and Macademia
- 2013 – Cioccorosso OR Masala Chai OR Liminto. (Different from countries, vote by people.)
In February 2014, Nespresso launched a new VertuoLine system of machines and capsules in the United States and Canada. Designed to appeal to the demand by North Americans in these countries for larger cups of coffee, the Vertuoline system produces 230-millilitre (8.1 imp fl oz; 7.8 US fl oz) cups of coffee and smaller 40-millilitre (1.4 imp fl oz; 1.4 US fl oz) espressos, both with the crema that characterizes the original line of Nespresso coffees. Nespresso also introduced eight coffee blends and four espresso blends in specially-designed Vertuoline capsules. The VertuoLine capsules cannot be used in the original line of Nespresso machines (now called the "OriginalLine"), which will also continue to be sold in North America.
The Vertuoline capsules are as follows:
- Stormio (intensity: 8)
- Odacio (intensity: 7)
- Melozio (intensity: 6)
- Elvazio (intensity: 4)
- Hazelino (intensity: 6)
- Vanizio (intensity: 6)
- Decaffeinato (intensity: 6)
- Half Caffeinato (intensity: 6)
- Diavolitto (intensity: 11)
- Altissio (intensity: 9)
- Voltesso (intensity: 4)
- Decaffeinato Intenso (intensity: 7)
The Vertuoline system is intended to expand Nespresso's product line to offer coffee closer to the American style of filtered coffee, and thus expand Nespresso's market share in North America. In the United States, Nespresso had only a 3% share of the single-serve coffee market in 2013 (compared with 72% for Green Mountain’s Keurig system), while in Canada Nespresso had 4 to 5% of the single-serve market in 2013 (compared to approximately 53% for Keurig and 40% for Tassimo). In comparison, Nestlé had 70% of the single-serve market in Europe in 2013.
At the time of the introduction of the VertuoLine system in 2014, there were no plans to launch the system in markets outside Canada and the United States.
Nespresso's hermetically sealed capsules are made of aluminium foil. Depending on the Nespresso machine being used, the flat top of the capsule is pierced when inserted into the machine and the compartment lever is lowered. Some machines make a single large hole, and others make a number of smaller holes. When the machine is activated it pumps hot water under high pressure into injector holes poked into the narrow end of the capsule upon insertion. This causes the flat bottom of the capsule to bow out, as this is made of thinner foil than the rest of the capsule. The base of the capsule holder (on which the capsule sits) has a number of raised squares which cause the foil to rupture at these points. The brewed coffee exits the capsule through these rupture holes and flows through a funnel nozzle into the coffee cup. There is a pressure release valve inside the brewing chamber which prevents an explosion from occurring if the coffee exhaust path becomes blocked.
The spent capsule must finally be removed from the holder; on some machines this is automated.
Social media, such as Facebook, has been used to promote the product in the form of an interactive Facebook page and celebrities, such as George Clooney and John Malkovich, have been used to market the product. The brand's current slogan is What else?. The brand Nespresso is the subject of continued promotional campaigns around the world. Promotions include bonus coffee capsules sold with the machine.
Packaged portions of espresso coffee like those from Nespresso has become one of the fastest growing segments of the coffee market, accounting for 20 to 40 percent of the value of ground coffee sales in the European coffee market which totals USD 17 billion.
In August 2010, it was reported that Nespresso sales have been growing at an average of 30 percent per year over the past 10 years and more than 20 billion capsules have been sold since 2000 at a current selling price equivalent to about USD 0.43 to USD 0.62 per capsule.
Nespresso reported annual sales of CHF 3 billion in 2011, growing by 20% during the fiscal year.
Nespresso does not recommend customers to purchase coffee capsules from other sources. As a result, choice of flavours is limited and there is limited competitive downward pressure on capsule prices. Nespresso seeks to position the brand as an exclusive luxury good. The price of capsules in 2014 ranged from US$0.65 to US$0.70 each. For comparison to buying coffee by weight, 167-200 5–6 gram capsules contain one kilogram of coffee (76-91 contain one pound). At 2014 prices the per-weight cost is US$108–140/kilogram (US$49–63/pound). In March 2011, the Swiss discount supermarket, Denner, won a court battle with Nestlé over the sale of Nespresso compatible capsules. The plastic capsules are approximately half the retail price of the genuine Nespresso capsules.
The concept (machine, capsule, service) is subject to 1,700 patents which protect Nespresso's ownership of the concept until the patents expire. This contrasts with some other prepackaged coffee preparation systems. This has led to comparisons of Nespresso with printer manufacturers that tried to hinder the sale of generic ink cartridges, to achieve a vendor lock-in effect.
Nespresso's patents began to expire in 2012, gradually allowing competitors to offer capsules and machines compatible with the Nespresso system. Nestlé is working on ways to prevent competitors from doing this.
Other competitors include a Swiss start-up, Nexpod, which offers Nespresso-compatible empty capsules which can be filled with the coffee (or tea) by the buyer, CapsuleCup from Hong Kong that provide compatible capsules in bulk and a South African company based in Cape Town which sells Nespresso-compatible capsules under the brand name Café-Caps. Cafe Caps specializes in private label production. Caffè Negrini is sold in over 800 shops in Austria. In the UK, Dualit and Cafepod have both launched generic products. In the United States HiLine Coffee Company launched a website on the 4th of July selling Nespresso compatible capsules with the theme Independence from Nespresso. The start-up Gourmesso also offers Nespresso compatible capsules, launching a website in the USA in early 2014. Gourmesso has also expanded to other countries such as Germany, France, Spain, and the UK.
In mid-July 2010, Sara Lee, which in France makes coffee under the "Maison de Café" brand, launched L'OR EspressO which uses a plastic capsule that fits both Sara Lee's own espresso machines and the Nespresso system. By August 2010, according to Sara Lee, more than 30 million capsules of L'Or had been sold. Nestlé has sued Sara Lee, accusing the latter of contravening its patents. In December 2010, Sara Lee announced that they would start selling their capsules in the US under the Douwe Egberts name, and since mid-2011, Sara Lee has expanded sales of its capsules into other countries, such as Spain where they are sold under the "Marcilla" brand.
Each cup of Nespresso coffee produces aluminum waste, the main material of the capsule. There is 1g of aluminum in one capsule (including the cover) compared to about 13g for a soft drink can. Recycling aluminum represents energy savings of up to 95% in comparison with the production of primary aluminum. To begin with, Nestlé did not implement recycling programs outside of a few parts of Switzerland. This led to a large per-cup waste generation, which was criticised by some user groups. Now, however, many more countries have recycling facilities. France and Switzerland are some of Nespresso's biggest buyers so the recycling facilities are a lot more accessible in these countries. In the UK, recycling was rolled out starting in London, Bristol and Bath and now covers all of the mainland. When fresh capsules are delivered by courier, spent ones are collected in bags provided for the purpose. Used capsules can be also taken to any Nespresso Boutique for recycling. A recycling program has also been introduced in The Netherlands, where consumers have the option to return their used capsules to a limited selection of stores or hand them over to postal services. In the USA, Australia and New Zealand, consumers can drop off used capsules at Nespresso boutiques for recycling. In Ireland when new capsules are delivered the used capsules can be collected by the courier for recycling.
In recent years some third-party products, such as the Outpresso device, have also emerged that ease the removal of coffee grounds from expended capsules, allowing the aluminum to then be recycled through standard municipal recycling programs.
A minority of capsules are recycled: Nestlé states a current rate of 50% in Switzerland and Germany, but only 2% in France. The proportion of recycled aluminum in the capsules is not exactly known, but is estimated to be less than 30%. The company has launched a program called "écolaboration" to try to remedy the problem.
In addition to the recycling programme discussed above, Nespresso states 'ecolaboration' includes a AAA sustainability programme, focused on helping farmers who grow and supply Nespresso coffee. Nespresso claims it does this by teaching farmers best business and growing practices. The company claims participating farmers are not obliged to sell to Nespresso, although the company says many choose to as Nespresso claims to offer a fair price for the coffee and help in all aspects of the farmers' business.
Unlike the regular capsules, Nespresso Pro capsules cannot be recycled because they are made of a mixture of plastic and aluminum. Since the layers of material are sealed to each other, the Pro capsule can only be burned. This has led the World Wide Fund for Nature and other environmental agencies to state that "the most reasonable solution is still the purchase of bulk coffee".
- Dolce Gusto
- Delta Cafés
- Gimoka Espresso Italia
- Caffitaly (Caffita)
- Our Company, Nestlé Nespresso SA
- Societé (in French), CH: Monodor
- History, Monodor
- Jean-Paul Gaillard (in French), CH: Nouvo
- "Eugster Frismag: Die Perle vom Bodensee". Bilanz (in German). 26 January 2005. Retrieved 2010-04-05.
- Que Choisir (476), December 2009, p. 57
- PodCafe, AU
- Refillable capsules for Nespresso coffee machines, AU: PodCafe
- L'or expressO capsules
- "The new compatible capsules by Caffè Vergnano". Retrieved 11 February 2014.
- ""Guerra" delle capsule da caffè Vergnano batte Nespresso". La Stampa. Retrieved 11 February 2014.
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- Bouckley, Ben (19 February 2014). "Nespresso believes 'vital innovation' will boost brand's $300m US sales". BeverageDaily.com. Archived from the original on 11 March 2014. Retrieved 11 March 2014.
- La capsule de café Nespresso
- Alderman, Liz (21 August 2010). "Nespresso and Rivals Vie for Dominance in Coffee War". The New York Times.
- Nestlé Annual Report 2011
- Mulier, Tom (4 March 2011). "Denner to Resume Nespresso-Compatible Capsule Sales After Ruling". Bloomberg.
- "Nespresso : un leader obligé de jouer serré", L'Expansion (in French)
- Nespresso : le café en mode Asp [Nespresso: The ASP Coffee] (in French), Wouarf, 16 August 2005
- Letessier, Ivan (10 April 2009). "Nespresso a toujours du grain à moudre" [Nespresso always grain to grind] (in French). FR: Le Figaro. Retrieved 2009-12-02.
- "Fire Up Another 4 Billion Cups". Portfolio.com. 31 March 2010. Retrieved 2011-01-05.
- "Gourmesso USA".
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- Site Name
- PDF (108 KB), Freedom, Nicole della Pietra, Wednesday, 14 February 2007 (the site of Jean-Luc Pasquier).
- ecolaboration Program"
- This article incorporates information from the revision as of 47355991 of the equivalent article on the French Wikipedia.
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